Ratings based on 416 Verified Reviews

4.2 out of 5
83% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Receptionist was terrible

Posted Apr 28, 2017
Pros: Was clean and no frills
Cons: Better staff training
Location: Close to BRU Airport
The receptionist insisted that I do not look the same as my passport. I am a world traveler traveling abroad every month and have never ever come across that question in my life!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very convenient

Posted Mar 11, 2017
Close to the airport and within walking distance of various major companies HQs
5 out of 5
by Jun

Close to airport, great service, enjoyed my stay

Posted Feb 7, 2017 on Hotels
I stayed here for one night and really enjoyed it. Before checking-in, I had a long day and didn't get any time to check the airport shuttle schedule that runs to/from the hotel. I didn't want to make an expensive international phone call to the front desk service, and decided to send them an email, without expecting a fast response. Surprisingly, I got an email reply shortly from the hotel service telling me all I need to know about the shuttle service and they even remembered my name when I checked in at the hotel. They are friendly and provided great service. Though the room inside looks a little bit old-fashioned, it was clean and had everything I need. I would definitely consider this hotel next time I visit Brussels.
4 out of 5
by Joshua

Convenient and quiet business hotel

Posted Jan 14, 2017 on Hotels
Great location in a business park.
4 out of 5
by Joshua

Clean, quiet business hotel

Posted Jan 14, 2017 on Hotels
Great business hotel. Located in a business park, but good food at hotel and quiet.
4 out of 5
by A verified traveler

Do not eat at NH Restaurant, v expensive !!

Posted Dec 11, 2016 on Hotels
Food service was poor. Very expensive and not good quality. I complained about food and refund but no customer satisfaction service.
4 out of 5
by A verified traveler

Posted Dec 3, 2016 on Hotels
It was good but not worth £138 as it's in the middle of no where, you could just live in the centre of Brussels near grand place for that price. It should be valued at a max of £70
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
5 out of 5
by A verified traveler

Very comfortable

Posted Nov 23, 2016 on Hotels
Very comfortable and quiet. Close to airport but not within walking distance of any restaurants
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels