Ratings based on 279 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Nashville TN
Near Brussels AirportPosted Oct 19, 2015
This hotel was a wonderful surprise at the end of a vacation. The hotel was much more than I expected for the price. This will be my place to stay near the Brussels airport in the future.
for Everyoneby A verified traveler from M
Amables y profesionales.Posted Oct 3, 2015
Muy poco tiempo para opinar con mas fundamento. La percepción general es de muy buena,
for Everyoneby A verified traveler from Quesnel, BC
NH BrusselsPosted Sep 29, 2015
Pros: close to airport and good room
Cons: better explanation about the shuttle in advance and if giving a wake up call that it occur - especially for an airport hotel
Great room, close to airport. Only issues no regular shuttle - need to call hotel first for a cab. Did not know this and paid 20Euros for cab which was not reimbursed as the hotel only uses 1 cab company. They did upgrade our room re: issue. Asked for wake up call but it did not happen. Otherwise the room was great and close to airport.
by A verified traveler from Tampa, FL
Nice facility, very disappointing staff.Posted Sep 16, 2015
Pros: Room was nice and comfortable.
Cons: Fire the staff and do a better job of hiring replacements.
Location: I had to walk at least half a mile to find the closest restaurants, only to find that they are all closed on Mondays.
While the facility was nice, I was very disappointed in the staff and their services. Just one example--when I went to use Kleenex in the room, I found only one sheet of Kleenex left. I called down to the desk and asked to have another box of Kleenex brought up to the room. The response I received was: "It's not possible." Again, this is just one example.
for Everyoneby A verified traveler
excellentPosted Aug 31, 2015
Pros: clean and professional.
Cons: nothing. Was perfect for the price
Location: stayed due to closeness to airport
Staff was very pleasant and assisted us. Great service. Appreciated the shuttle service to and from airport.
for Couplesby Richard R from New Jersey
Great stay...right next to airport!Posted Aug 30, 2015 on Hotels
No complaints at all...this is a great hotel!!!
for Couplesby Philippe from Aulnois
On y reviendra!Posted Aug 29, 2015 on Hotels
Hôtel de luxe, impeccable. Petit déjeuner copieux et accueil sympa. Navette gratuite de et vers l'aéroport.
for Couplesby A verified traveler
Convenient to airport and trainPosted Aug 28, 2015 on Hotels
Very nice hotel. Only complaint was the food quality and service. Breakfast waffles were totally cold both mornings. Dinner was slow service. Some of the food was good but had a fish burger for 15 euros that was so bad. In comparing to MacDonalds or Burger King, their inexpensive fish burgers are ten times better.
for Personal Eventby Rob
Posted Aug 28, 2015 on Hotels
by A verified traveler from Australia
Close to the airportPosted Aug 27, 2015
persistent noise from the train line nearby diring early hours in the morning....