Ratings based on 317 Verified Reviews

4.0 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great location.

Posted Sep 6, 2016 on Hotels
Had a 15 hour layover at the Brussels airport so hopped on the train and was at the hotel in about 20 minutes. Breakfast was exceptionally good including eggs, bacon, sausage and large selection of other items. It was just a couple blocks from the Grand Place of Brussels in a lively neighborhood and the room was quiet. WIFI worked well and was easy to hook up to. I was very happy with the room and I would stay there again.
5 out of 5
by A verified traveler

Can't beat the location

Posted Aug 7, 2016 on Hotels
This hotel is right next to central station and Grand Place, which makes the location excellent. The room was nice. The breakfast was great - eggs, waffles, buns, cold cuts, muesli, fruit, etc.
3 out of 5
by Rebecca from milton keynes

poor quality, great location

Posted Aug 2, 2016 on Hotels
Horrendous breakfast (rotten eggs are common), incredibly hard pillows and low bed. Good location next to central station and grand place. Easy to reach airport and tourist attractions by walking/train. Very dated furniture (1950's?) but great shower!
5 out of 5
by Xiaofeng

This traveler left a rating score only Posted Jul 22, 2016 on Hotels
4 out of 5
by Thomas

This traveler left a rating score only Posted Jun 17, 2016 on Hotels
4 out of 5
for Everyone
by A verified traveler from Canada

Location was great

Posted May 25, 2016
Pros: Location, Location, Location!
Cons: Complete toiletries and cleaning the carpet
Location: Grand Place, Brussels Central station.
Location was great - 2min from Grand Place and 2min from train station. We had the view on the plaza but it was loud in the morning hours when the city is cleaning the streets. The hotel is more like a 3 star north American version. Beds were new and comfortable but hard. Only downfall was in the bathroom supplies, no hair conditioner and face clothes. But overall good hotel.
4 out of 5
by Daniele from Montréal, Canada

Posted May 20, 2016 on Hotels
Nice hotel; convenient location.
5 out of 5
by Carlene from Ballarat

Perfect location

Posted Apr 12, 2016 on Hotels
Loved that it was adjoined to chocolate shop. Complimentary chocs on bedside table. Very central to historic centre.
4 out of 5
for Everyone
by A verified traveler

Smells like chocolate!

Posted Mar 19, 2016
Pleasant staff, reasonable price, great location, fabulous view, room furniture a bit worn but that is not so important to me
4 out of 5
by Jared from Chicago

Great deal and awesome location

Posted Mar 18, 2016 on Hotels
This place was great. It's right off the train station and right in the middle of the action. The service was great. They accidentally gave me a room with feathers, but they quickly corrected that. The chocolates in the lobby were delicious and they gave us a phone charger, as we forgot ours. The rooms were okay. Nothing spectacular.