Ratings based on 203 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from US

Posted Nov 22, 2016
Typical airport hotel, with the building's finishing and overal layout resembling an IBIS rather than a Novotel hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, State

Nice hotel near airport with shuttle!

Posted Nov 12, 2016
Pros: It was near airport with shuttles. The food was great! It has clean, comfortable rooms.
Novotel was very prompt picking us up at the airport and taking us back the next day. The restaurant in the hotel had very good food. Our room was very clean and comfortable. The hotel went the extra mile in keeping our bags for a few days prior to our arrival. The staff were very nice! Thank you Novotel for the great stay!!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Comfy

Posted Nov 3, 2016
Pros: Dinner--I had an excellent lasagna! I was tired and hungry and they came thru.
Cons: Far away from Brussels-- but it's the airport hotel. WCYD?
Location: Nada
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2016
Clean room, great staff! Toilet and bathroom seperated though..
3 out of 5
Recommended
for Everyone
by A verified traveler from wash dc

Posted Nov 1, 2016
Pros: Close to the airport.
Location: Hotel was near the airport and was convenient to take the next flight.
It was a clean, comfortable hotel. Being close to the airport was convenient.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Ottawa, ON

Convenient Overnight Stay

Posted Oct 23, 2016
Pros: Convenient to Brussels Airport. Free shuttle. Rooms were good value
Cons: The restaurant had limited choices for dinner and was exhorbitantly expensive. Examples: cheeseburger: 17 Euros, ½ bottle water: 4.4 Euros.
Location: Location very convenient to Brussels Airport.
We stayed in this hotel while overnight in Brussels to meet a connecting morning flight. It was convenient and good value and 5 minutes from the airport by a the free hotel shuttle. The only downside was the restaurant that hit limited dinner choices and was exorbitantly expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from lebanon, nj

Nice hotel near the airport

Posted Oct 21, 2016
Friendly staff, nice bar and breakfast area. Shuttle to the airport is convenient and quick
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, Fl.

Decent Hotel near the airport, good shuttle servic

Posted Oct 16, 2016
The room itself was fine however the wall on the right side of the room door was cracked as if someone had tried to break in #361 should have the wall repaired before it is rented again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent front desk staff - the best

Posted Oct 7, 2016
Pros: Close to airport, reliable shuttle, great reception - all you need.
Cons: No complaints - don't know what else I can say. Expedia really wants to to go on about this - why?
5 out of 5
Recommended
for Everyone
by A verified traveler from U.S.

Good airport hotel

Posted Sep 24, 2016
Pros: Convenient location. Staff were helpful.
Cons: Would prefer full wifi be provided at no cost (limited wifi was complimentary, but payment was required for a service level necessary for business).
Location: Near the airport
Hotel is near Brussels Airport with regular shuttle service provided by the hotel. Everything was in good condition; no problems. The only significant drawback is that it's a bit of a walk to nearby restaurants, and the restaurant in the hotel, while good, is somewhat expensive.