Ok at discounted price overpriced if paying normal
Posted Sep 29, 2016 on CheapTickets
The hotel staff at front desk is very friendly and helpful.
However i would have been disappointed by this experience if i had paid full fare :
- some equipments were not working or damaged : warming lamp in the bathroom, faucet hard to turn in tub (impossible with soapy hands), better leave no pen in the room than a broken one... You don't expect this kind of failures when paying full price.
- restaurant service was poor : despite being claimed as open at 6:30 pm, when i came at 7pm i had to wait for 15 minutes without seeing anybody, then ask at front desk to finally see a waiter coming. Some nearby tables had leftovers on them, they remain uncleared during my whole dinner (~1h). Same problem during breakfast. Please clear the tables, it is really unpleasant for nearby guests.