Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from England

Great Hotel disappointing location

Posted Aug 18, 2015
Pros: the décor was fresh and well kept. Excellent TV and very spacious.
Cons: they could have used the vacuum cleaner during our stay
Location: unpleasant surroundings - dirty smelly streets would not recommend any of the local restaurants but Metro across the road so alternatives are easy to
The hotel was lovely but the experience was spoiled by the location. The surrounding streets were smelly and dirty which was a bit unexpected due to the proximity to the International Station. We did not mind the noise of the trains but if you need total silence to sleep this is not the hotel for you. Excellent breakfast buffet good choice and quality. Most of the staff were friendly and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Nice hotel close to the train station

Posted Aug 17, 2015
Pros: Proximity to train station (literally across the street).
Cons: Better internet. Kept on being dropped from the wifi.
Location: 10 minute walking distance to many of the main sights to see in Brussels.
I had a wonderful experience. I only spent the night there but the staff was extremely friendly and welcoming. I would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Very convenient for station

Posted Aug 3, 2015
This modern hotel is a 2 minute walk from the Midi train station. (The station for Eurostar trains to London.). Although the area round about is not the prettiest, the hotel is modern, very clean and comfortable. The staff were friendly and extremely helpful. Breakfast is a buffet, adequate but not exceptional.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good modern hotel

Posted Aug 3, 2015
Pros: Modern clean
Cons: Shower design
Location: Grat location as you can walk from train in 7 to 8 min. 10 min walk to centre of town
Room a little small but good for what you pay, bathroom large shower only ok
3 out of 5
by A verified traveler

Hidden charges

Posted Aug 1, 2015
Pros: eveything but the hidden tax
Cons: put all pricing up front
Location: Good food, carnival was right there, right across from the train station
Hotel was very good till they hit us with an 11 Euro city tax when we checked out (per room). I would not recommend it till they do apples to apples on pricing Dc
5 out of 5
Recommended
for Everyone
by A verified traveler from TOKYO

気持ち良く滞在できる素敵なホテル

Posted Aug 1, 2015
Pros: 従業員の方たちの接客がとてもよかった。
Location: 今回ブリュッセルでは1泊のみでしたが、ブリュッセル、ブルージュ、リエージュの観光と、電車で1時間ほどで行ける「ヴィレス・ラ・ヴィル修道院」を見てきました。
駅から歩いて5分もかからない非常に便利な場所にあるホテルです。ただ、ブリュッセル南駅の周りは、あまり治安がいいとは言えませんが、ホテルは内側のドアがロックされるので、関係のない人は中に入れません。私達も外で夕食をして戻ってきたので、内側のドアのところでボタンを押してフロントの人に開けてもらいました。 ホテルのスタッフの方々の対応はとても感じがよく、次にブリュッセルに来ることがあったらまたこのホテルで宿泊したいと思います。
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 30, 2015
Pros: Cleanliness and comfort Convenient location
Cons: More storage space (drawers) in the room Breakfast was rather expensive. Suggest different rate if not having cooked breakfast
Location: Museums, parks, eateries
Convenient. Close to train station. Good location to access centre of city to visit museums, palaces, cathedral, parks etc.
3 out of 5
by A verified traveler from Iceland

Lack of service

Posted Jul 29, 2015
We stayed for 3 days on the last full day our room was not serviced, bed not made, towles not changed tea coffee not replenished after I complained around 5pm about the lack of service, 2 staff members came to the room and gave us two new towles and nothing else. This type of service is not even good enough for a 2 star hotel. The location oh the hotel was good for the main train station, but there are several other hotels in the same area and I would recommend staying at one of them if staying for more than one night
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

편안한 숙박이었어요.

Posted Jul 19, 2015
런던에서 브뤼셀로 들어가는 역에서 무척 가까움. 호텔 자체는 좋으나 주변지역은 좀 지저분함. 하지만 파리로 들어가는 기차를 탈것을 생각하면 위치상 상당히 좋음. 주요 관광지까지는 걸어서 20분 거리에 다 있음.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Double booked room

Posted Jul 3, 2015
Turned up at 11pm and given a room key, on entering room and turning light on we found someone else already in the bed which I am sure was as much a shock for them as it was for us.