Ratings based on 409 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great location for rail travellers

Posted Jan 17, 2017
Pros: Location to rail station, security on door and staff
Cons: Outdoor lighting so you don't walk past it!
Location: Location is great for accessibilty to city and other days out. Can walk to main tourist area in about 15 minutes and bus and metro very close by.
Hotel is excellently located just a few metres from the Zuid station where Eurostar and local trians arrive. The reception is clean and bright and staff very helpful. An intercom on the inner door adds to security too. Check in was easy and quick but you will be asked for a 50 euro reserve either by card or cash to cover any expenses at the hotel, this is refunded on check out as long as you don't use mini bar etc. The rooms were clean and well presented, mine was on 6th floor looking to the rear so was very quiete too. Heating was very good and beverage facilities are provided. Bed was comfortable and good choice of tv stations if needed. Area has a high level of north african immigrants which is reflected in the local bars and eateries but did not feel in any way threatening. With links to city centre so close plenty of european restaurants can be easily found.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Absolute silence alongside the railway station!

Posted Nov 24, 2016
Pros: All of the above
Cons: Nothing
Location: 200 meters from Brussels Midi station, so conveniently placed for everything
For business travel all one really needs is a comfortable bed, quick fast & free internet and a decent shower. This one has all of that, plus the added benefit of being right next to Brussels Midi station, yet without being disturbed by any noise at all (at least not from the 5th floor street-side). For the price, I think this was definite value for money
4 out of 5
by A verified traveler

handy to train station

Posted Nov 6, 2016 on Hotels
handy to station
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to Brussels Eurostar station

Posted Oct 4, 2016
Excellent service all round - reception staff very polite & approachable
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok at discounted price overpriced if paying normal

Posted Sep 29, 2016 on CheapTickets
Pros: Kindness, amability and availability of all the front desk employees.
Cons: Check regularly if everything is working the rooms. It is your job to do it, not mine as a customer to complain.
Location: Location is very convenient for transportation purposes (plenty of connections at gare du midi), but the neighborhood is not the nicest.
The hotel staff at front desk is very friendly and helpful. However i would have been disappointed by this experience if i had paid full fare : - some equipments were not working or damaged : warming lamp in the bathroom, faucet hard to turn in tub (impossible with soapy hands), better leave no pen in the room than a broken one... You don't expect this kind of failures when paying full price. - restaurant service was poor : despite being claimed as open at 6:30 pm, when i came at 7pm i had to wait for 15 minutes without seeing anybody, then ask at front desk to finally see a waiter coming. Some nearby tables had leftovers on them, they remain uncleared during my whole dinner (~1h). Same problem during breakfast. Please clear the tables, it is really unpleasant for nearby guests.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Good hotel close to Midi train station

Posted Sep 16, 2016
Pros: Location and cleanliness
A good, clean hotel walking distance (300 meters) from the Brussels Midi train station. The central Brussels square is a short walk away, perhaps 1.5 kilometers. The staff is friendly, helpful and multilingual.
4 out of 5
by Peter from Toronto

Good

Posted Aug 31, 2016 on Hotels
Good overnight stay, close to Midi station, and, good spot for good hike around Brussels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice close to train station and other attractions

Posted Aug 23, 2016
Pros: Its smart design, modern outlook especially, the the double voltage outlets- useful for all sorts of electrical items from across the globe
Cons: Hairdryer in the room rather unusual, had no long column, a very small opening. Took quite sometime to dry ladies hair.
Location: City centre and train station very close by with every staff member very helpful in explaining tourist sites or attractions.
Although my stay in the hotel was very pleasant, I was rather disappointed with the city's smelly condition from people urinating and leaving their stool all over. Such a beautiful city destroyed by its sheer smell and a few people that simply do not care enough to take care of it. The people at all of the attractions and throughout the city were truly helpful and genuine, they did not wish to exploit the tourists and well cared for them.
4 out of 5
by Razvan from Bacau

Overall good

Posted Aug 2, 2016 on Hotels
Everyting was good. Be prepper to come with a credit card because you will have to give 50$ like warrenty in case of something bad happens with the room. Nice service desk and nice hotel, not very good and friendly areea lots of muslim but i think that is Brussel. Nice restaurants near by.