Great location for Christmas Markets
Posted Dec 19, 2016
We booked this hotel as we have 2 young children and did not want to have to walk too far to get to the Christmas Markets, and for that it was perfect. Literally out the door and around the corner and you are at the main market.
The staff were friendly and the facilities were good, although the elevator was not working down to the pool during our stay which meant a precarious walk up and down a back stairwell. The pool was nice although not what I would call 'kid-friendly'.
Our 'family room' was basically just a normal room with the sofa removed and 2 fold out beds shoe-horned in, I would have expected a little more. Literally no air flow through the room, so with 4 of us sleeping in there at night by the middle of the night the room was a smelly, stuffy mess and we were all awake and uncomfortable. Tried to turn on the ventilation but just ended up blowing more hot air into the room.
Bed not particularly comfortable, hardly any give in it, and the pillows were horrible. I'm fussy when it comes to beds, so perhaps a harsh review, but I finished the weekend sore from the sleeping arrangements.
Still can't understand why 4 star hotels continue to supply single ply, sandpaper-like toilet paper. Really lets it down.
Overall a nice place to stay for the weekend but wouldn't want to stay for much longer than that. Breakfast was nice, good selection.