Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Versailles

Un hotel Ibis revisité!

Posted Nov 18, 2016
Localisation un peu excentrée. Déco sympa même si la taille des chambre est petite. Lit extrêmement confortable. J Nécessité de faire completer en serviettes de toilette. Bon rapport qualité/prix pour une étape de voyage.
Comment from Hotel Management
Nov 23, 2016 by A. Zaczagkis, Hotel Management
Cher Sylvain, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel.Nous sommes contents que vous avez particulièrement apprécié notre nouveau concept "lifestyle". Nous espérons avoir le plaisir de vous revoir très bientôt. Bien cordialement, A. Zaczagkis - Sales Manager.
4 out of 5
by A verified traveler

Good location for a short stay

Posted Nov 13, 2016
Pros: Room facilities. Shuttle to airport.
Cons: Free WiFi is too slow. No shuttle from tramstation nearby.
Room facilities in good condition, adequate facilities. Nice tv with movies. But wifi is very slow if you do not pay extra.
Comment from Hotel Management
Nov 15, 2016 by A. Zaczagkis, Hotel Management
Dear, Thank you for the great review of your stay with us at pentahotel. It is always nice to read that our guests enjoyed their stay. Concerning the WIFI,we are currently in close contact with our internet provider to examine the possibilities to increase the speed. We hope to see you with us very soon! Kind regards, A. Zaczagkis - Sales Manager.
4 out of 5
by A verified traveler from brussels

Nice short stay

Posted Nov 8, 2016
Pros: Airport shuttle starts at 5:10am Comfortable Nice decor
Cons: The bathroom door being a slide door cannot be completely shut. The cushion has hair on it
Comment from Hotel Management
Nov 15, 2016 by A. Zaczagkis, Hotel Management
Dear Elle, Thanks for taking the time to let us know that you enjoyed your stay at pentahotel Brussels Airport. We would like to apologize for the hair on the cushion. We hope to see you very soon with us again! Kind regards, A. Zaczagkis - Sales Manager.
5 out of 5
by A verified traveler

空港近くでのすごく雰囲気のいいホテル

Posted Oct 31, 2016
Pros: まず、雰囲気が最高です。クラブ調であるにも関わらず、静かで食事が朝も夜も非常によかったです。コストパフォーマンスが高過ぎな気がします。アメニティも完璧でした。
Cons: はっきり言ってありません。 どうしても言うのであれば、雰囲気的に家族連れには若干合わないと思いますが、それでも、安全で安心なんですが。
Location: さすがに空港近くではありますので、すぐに観光地ではないですが、空港とは無料送迎なんで問題ないかと思います。
Comment from Hotel Management
Nov 3, 2016 by A.Zaczagkis, Hotel Management
Dear Ash, Thanks for choosing to stay with us and for your 5* review.We are delighted to see that you enjoyed your recent stay. We hope to see again with us really soon! Kind regards, A. Zaczagkis - Sales Manager
5 out of 5
by A verified traveler

ブリュッセル空港利用に便利なホテル

Posted Oct 19, 2016
まず、ホテルに着いてビックリ。非常にいい雰囲気のバーとフレンドリーなスタッフが迎えてくれました。部屋に入ってもビックリ。非常に綺麗です。食事もフィッシュ&チップスがめちゃおいしかったです。お勧めホテルです。
Comment from Hotel Management
Oct 21, 2016 by A. Zaczagkis, Hotel Management
Dear Guest, Thank you for the fantastic review of your stay with us at pentahotel Brussels Airport & for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right for you. I hope that you will be a regular visitor to us here at pentahotel Brussels Airport. Kind regards, A. Zaczagkis - Sales Manager.
3 out of 5
by A verified traveler from Montréal, QC

Very decent choice for 1 night near the airport

Posted Sep 13, 2016
What an agreable surprise! We were looking for a hotel to spend just one night near the airport before an early flight. The pentahotel was perfect. The room was a bit tight, but very modern. The lounge was very inviting.
Comment from Hotel Management
Sep 15, 2016 by A. Zaczagkis, Hotel Management
Dear Vincent, Thank you for the kind words following your stay with us here in Brussels Airport. I am pleased that you enjoyed your experience of pentahotel, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Kind regards, A. Zaczagkis - Sales Manager.
1 out of 5
by A verified traveler from NAIROBI, KE

Situated close to Airport and not in the city

Posted Sep 12, 2016
Taxi is damn expensive to move around because of the hotel being almost outskirts of the city. Breakfast is good in the hotel. No lunch or dinner can be your favorite. Drinks also too much expensive.
Comment from Hotel Management
Sep 15, 2016 by A. Zaczagkis, Hotel Management
Dear Giri Babu, Thank you for feedback following your stay with us at pentahotel Brussels Airport. I am sorry that your visit didn’t quite meet the expectations that we would have both had. Kind regards, A. Zaczagkis - Sales Manager.
4 out of 5
by A verified traveler from Mapleton, UT

I would return

Posted Sep 2, 2016 on Hotels
Nice hotel, helpful staff, great breakfast, very good fitness center with legit weight machines and dumbbells. Location is pretty close to airport but not much else besides businesses. Room was okay but small. Interior of the hotel is swanky industrial style.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear, Thank you for the kind words following your stay with us here in Brussels Airport. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Kind regards, A. Zaczagkis - Sales Manager.
3 out of 5
by A verified traveler from Melbourne

service is everything, everything this lacked

Posted Aug 30, 2016
Pros: rooms (apart from single bed) and layout/design. the food was great too (once i got served)!
Cons: service, staffing levels.
Location: located near the airport. not much to do in the area, but most people who stay there are there for the airport i presume.
it was not a good start, only one person handling the bar/check-in area. he assured us that another person was on their way, but when he arrived finally he went to the office and didn't appear for quite some time. i waited 45 minutes to order my food and the chef had to come out to assist at the bar - which he did not know what he was doing... responsible service of alcohol anybody...? once i checked in, the room was great. not overly big, but who cares. i requested a queen bed, but got 2 singles which was disappointing, but again i was not concerned and did not bother requesting a change after my issues at check in. my room was located near the bar area and a group of gentlemen stayed up quite late and were making a considerable amount of noise which i could hear in my room. normally i wouldn't mind, but i had a 6am flight the next morning, so some quiet would have been nice. overall the hotel was amazing in design and look. just unfortunate that it was running how it was. with some better management, it could be an amazing place to stay at and eat/drink at. the food was actually really good.
4 out of 5
by A verified traveler

Airport Hotel

Posted Aug 18, 2016
We needed a hotel near the airport and this met the bill.