Ratings based on 223 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Central to main center

Posted Apr 12, 2017
Cons: Air conditioning was difficult to use
Location: Brussels centre is in easy walking distance, as is the grand plaza square and lots of sites to see. Open top bus tour shows you most things too
Rooms are very clean and tidy. Lovely beds & quality bedding. Very spacious with complimentary toiletries. Very quiet hotel, also very security conscience, would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Good hotel for business trip

Posted Mar 17, 2017
Pros: Working space, comfort
I stayed in the hotel for 3 nights for business, and the hotel is comfortable and convenient. There was good space in the room to work, good WiFi connection, and decent lighting. The bed is convenient and although some of the furniture showing signs of ageing, it is all in good condition, clean and organised. The breakfast is decent, too. The staff was helpful.
5 out of 5
by jiaxuan

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with good location.

Posted Dec 17, 2016
Nice hotel. Close to the shopping and not far from city center.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean quiet hotel, friendly staff

Posted Dec 12, 2016 on Wotif
Walking distance to Grand Place and shopping mall. Close to Gare Noord for access to brugges and airport
1 out of 5
by A verified traveler

Poor attention to customers

Posted Dec 6, 2016 on Hotels
Bad service. Even if I asked three times about the fact wifi in my room was not working in two consecutive days, there was not attention at all. Wifi was working in the hall but not in the room. The second day they said to me that they reset wifi. But, actually they didn't check nothing and wifi was out of order. Scarse quantity and bad quality of tv program selection. Hotel should be renewed. No suggested.
5 out of 5
by A verified traveler

Convenient hotel

Posted Nov 6, 2016 on Hotels
Very clean room and helpful reception staff
5 out of 5
by A verified traveler

Comfortable and convenient hotel

Posted Nov 2, 2016 on Hotels
Lovely quiet room in central location. Well appointed though not massive room. I felt comfortable and safe.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 6, 2016 on Hotels
5 out of 5
by A verified traveler from Auckland

Highly recommended

Posted Sep 5, 2016 on Hotels
Stayed for a week, was lovely. Everything was clean and tidy, wifi was good most of the time and the location was perfect - close to trains / metro and main shopping street and attractions. Wouldn't hesitate to stay here again, I travel a lot and this is up there with the best stay - especially for the price!