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Reviews of Queen Anne Hotel

3 out of 5
Queen Anne Hotel
Boulevard E. Jacqmain 110, Brussels

Reviews

7.0

Good

Rating 10 - Excellent. 138 out of 995 reviews" "
Rating 8 - Good. 432 out of 995 reviews" "
Rating 6 - Okay. 293 out of 995 reviews" "
Rating 4 - Poor. 98 out of 995 reviews" "
Rating 2 - Terrible. 34 out of 995 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Louis Philippe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time in bxl
The room was decent not really as the pictures but acceptable. The girls from the check in were very nice and very helpful one of them have us 3really good restaurant address (she can advise you for belge restaurant traditionals ofc and good seafood restaurant). And brakefast was quite good at a very good price. Lovely stay in bxl =)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the national theater Nord train station
Stayed 1 night in Feb 2020

10/10 Excellent

Noel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

David

Stayed 2 nights in Jan 2020

6/10 Okay

Mattias

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Balazs

Liked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

mazyar

Traveled with group
Disliked: Staff & service
Stayed 2 nights in Dec 2019

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities
Extremely disappointing and Not Like the Photos!!
Booked for my boyfriends 21st birthday. When we arrived, the room was nothing like displayed on the photos. Unlike shown on the photos, there was no wallpaper on the backboard of the bed- just a wood wall. Also, when we saw the room next door which was classed as the same room- and had wallpaper, carpets and a long mirror, we were even more disappointed. Our room had a wooden floor, which we were told was because some people are allergic to carpet?! Also, the state of the bathroom rail was disgusting- rust and paint coming off all over it. I was told at reception when I complained that this was just because it was old, and lots of them need replacing. Personally I think this is not an excuse as how many people have been told this?!? Tons of dust under the bed. Overall, not a pleasant stay and I would not recommend anyone who is looking for a hotel in Brussels to stay here.
Stayed 2 nights in Dec 2019

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Nick

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

KeitH

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tired, pokey rooms. Long overdue an refresh. Limited bar
Stayed 2 nights in Nov 2019

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not what I was expecting for literally the cheapest hotel I could find for one night in central Brussels. Extremely clean, lovely modern lobby, very friendly reception staff, great location, lots of cable TV channels. Only thing that would indicate the price is the lack of a fixed shower, there's only a tub with a hand held shower head. Other than that, no complaints at all, a real find.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The girl at the lobby was very nice and also helpful. She gave us tips of how to get around the city and a map to use the subway. The housekeeper did a great job with our room but the hotel is old so even though they work really hard, it needs to be renovated. The rooms are very small. And you hear everything. The good thing is that is close to the main areas and safe around it.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
The Renovated rooms are so nice, all hotel is very clean and the personnel extremely helpful and professional. Has 2 lounge areas, one with bar and TV Located centrally, on a busy, but not major street - 10-15 minutes walk to Grand Place and in opposite direction 10-15 minutes walk to Gare du Nord (800m) which is 1 stop from BRU airport and also handy if you want to go to Bruges, etc. Note! about Gare du Nord: exit Rue d'Aerschot is quite shady, try to exit opposite direction - exit Rue du Prague is ok)
Street view
View from room
Stayed 5 nights in Oct 2019

6/10 Okay

Dorothy

Traveled with partner
Liked the proximity to the areas of interest. Walking distance to most Brussels’ touristy places but not in the super crowded area of the city.
Stayed 3 nights in Sep 2019

6/10 Okay

Jeremy

Business traveler
Liked: Cleanliness, room comfort
Queen Anne Hotel
Staff were not that friendly on arrival or departure. Hotel was clean but dated. There was a very good continental breakfast. There is one very small lift with no internal doors so you watch the walls move by. Not one for children!! And with 6 floors you can wait quite some time.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central. Very clean. Friendly staff. Would definitely stay there again
Stayed 7 nights in Sep 2019

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Nice small hotel, situated very close to the City Centre and rail/Metro links. The rooms are basic but very clean and beds are really comfortable. Hotel has a kind of retro feel about it. Staff are always very friendly and helpful. Very good value for money and the breakfast is good too.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service. Older property and you can hear other guests.
Stayed 2 nights in Sep 2019

8/10 Good

Vladimir

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Средненько
Не покидал ощущение дешёвого отеля на минималках, хотя все основное есть и чисто. Может потому что номер и ванная комната очень маленькие. Главный плюс - местоположение, 15 мин пешком до Гранд Палас и 15 мин пешком до жд вокзала Брюссель Норд, откуда каждые 20 мин поезда в аэропорт. Цена чуть завышена
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A budget hotel, but has all the things you really need in a great location on a safe street in downtown Brussels. Easy train station access, but be careful which streets you walk going to the Nord station.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, No hotel
There is no AC in the rooms , so we could not sleep at all because the temperature was over 30 degrees inside.Also, the room’s window was facing a major road, so the noise was incredibly loud. Pay some extra money and find better hotel and there are plenty around.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is very close to the city centre. There are many places to eat and drink nearby.
Stayed 1 night in Jun 2019

8/10 Good

Jessica

Traveled with family and small children, Business traveler
Good location, clean rooms, lovely helpful staff, good breakfast.
Stayed 1 night in May 2019

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for brussels
Difficult to find an okay hotel in brussels. Will stay here again.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was Very helpful and nice, its well located and the bathroom has everything
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and poor customer service
Overpriced. Wifi was down for a day and half and when the connection was established it kept oscillating. Reception was aware of the problem and didn't bother to solve it/offer an alternative
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Friendly staff
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Good location about 10min easy walk from train & bus station. Walkable from the city centre. Room was clean & comfortable for a few nights. Breakfast basic & in my opinion overpriced for what you get. Reception staff could learn to smile, it goes a long way. Suited my purposes for a short stay in Brussels.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The property is clean and well located. Good deal of quality & monay.
Stayed 1 night in Apr 2019

10/10 Excellent

Manette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Queen Anne on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend ! Queen Anne Staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2019
Response from QUEEN ANNE on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend ! Queen Anne Staff

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort
Good enough to spend a couple of nights in
Nothing extraordinary but good enough to spend a couple of nights in. Clean, decent breakfast and wifi, centrally located (near underground, shopping centre and Grand Place) and fairly priced.
Stayed 1 night in Mar 2019
Response from Queen Anne on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend ! Queen Anne Staff

8/10 Good

Conor

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Overall the Queen Anne hotel was a clean and comfortable hotel to staying in. I would recommend it overall but the fact that got drinks facilities weren’t availisblr in the room was disappointing and there was no ‘do not disturb’ notice sign to use so we were awoken when we didn’t want to be one morning.
Stayed 3 nights in Mar 2019
Response from Queen Anne on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend ! Queen Anne Staff

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Queen Anne on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend ! Queen Anne Staff

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
Nice comfy bed, the key a little difficult to figure out at first, and everything was clean except the carpet several spots on it. The towels were clean but rough. Young ladies reception were very nice but if they offer to make you an espresso be aware you will be charged. Grossly overpriced for k cup coffee not a real espresso.
Stayed 2 nights in Mar 2019
Response from Queen Anne on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend ! Queen Anne Staff

6/10 Okay

Daniela

Liked: Staff & service
Disliked: Property conditions & facilities
For a 3 star hotel it’s really outdated and the rooms are very tiny. The bathroom was really small too, a tall person wouldve been really uncomfortable. Really expensive for poor value. The area feels very unsafe, but it’s close to the city center. The staff was really friendly and helpful
Stayed 3 nights in Feb 2019
Response from Queen Anne on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend ! Queen Anne Staff

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
The hotel was nice and had everything we needed. Quick 10 minute walk to the old town and shopping areas.
Stayed 2 nights in Mar 2019
Response from Queen Anne Staff on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend !

8/10 Good

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always welcoming!
Stayed 1 night in Feb 2019
Response from Queen Anne Staff on Apr 26, 2019
Many thanks for your feedback and See you soon with us ! Have a great Weekend !

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities, room comfort
Good but basic
Stayed 3 nights in Feb 2019
Response from Hotel Staff on Feb 14, 2019
Many thanks for your nice feedback, we will address it to the management. Hope we will welcome soon . Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Queen Anne Staff on Feb 6, 2019
Many thanks for your feedback and don't hesitate to contact us ! Regards