Dear reviewer,Warm greetings from Renaissance Brussels Hotel!May I thank you for choosing to stay at the Renaissance Brussels on your recent travel to the city and for taking the time to share your experience on Hotels.com. I am delighted to read that you have thoroughly enjoyed your stay and appreciated the hotel's convenient location, the various options in the hotel neighborhood, the swimming pool facility and above all the friendly service from our receptionist.I hope your future travels to Brussels will continue to include the Renaissance Hotel and until then, I wish you a blissful summer time ahead.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear StephanieWarm greetings from Renaissance Brussels Hotel!Thank you for choosing the Renaissance Brussels on your recent travel to the city and for taking the time to share your experience which I sincerely appreciate as it helps me and my team to reflect on our service offering and look at ways to further enhance our guest's stay and experience.While I understand that your recent stay was overall up to your expectation, I also noticed that we have the opportunity to further enhance your future stays as you have scored us 8 out of 10. I acknowledge that 8 is an acceptable score, yet I genuinely believe there is room for improvement. I noticed from your comment that you have experienced some service shortfall with the television not working, with the lack of follow-up from the service team and with the lack of empathy and assistance. I sincerely empathize with your feeling and humbly apologize for any negative impression created on this occasion which is in stark contrast with the service training we are training our team to deliver back to our guests. While I honestly do not have any excuse for the shortcomings, rest assured that I have shared your feedback with our Director of Operations to follow-up with the respective managers and take the appropriate corrective measures to avoid such reoccurrence in the future. While this may not take away any disappointment, I sincerely hope this will bring you comfort and re-assurance that your feedback matters to me and my team to improve our service offering.In spite of the service shortfall, I sincerely hope to have the opportunity to welcoming you again at Renaissance Brussels Hotel and ensuring a more seamless experience on your next visit.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Dawar,Warm greetings from Renaissance Brussels Hotel!Thank you for choosing to stay at the Renaissance Brussels on your recent travel to the city and for taking the time to share your experience, which I sincerely appreciate as this helps us to reflect on our service offering and continuously look at ways to further improve our guest's experience.However, I understand that your recent stay was not entirely up to your expectation as you have scored us 3 out of 5. I noticed from your comment that you have experienced some inconvenience with the arrival and check-in which was not smooth and you were unhappy with the lack of assistance with your luggage both upon check-in and check-out. I sincerely empathize with your feeling and deeply apologize for the negative feeling created from the start to the end. This is certainly not the type of experience I would like us to provide to you nor to any guests and it is most unfortunate that we had you leave our doors dissatisfied on this occasion. I certainly believe that a seamless arrival experience sets the tone for the rest of the stay and I regret this was not the case on your recent visit. While I honestly do not have any excuse for the service shortfall, rest assured that I have shared your feedback with our Director of Operations to review the various shortcomings with the team and take the appropriate corrective measures to avoid such reoccurrence. I trust this will bring you comfort and re-assurance that your feedback and experience matters to me and my team.In spite of your disappointment, I sincerely hope to have the opportunity to welcome you again at Renaissance Brussels Hotel and ensure a more seamless and blissful stay on your next visits.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear ILEKTRA,Warm greetings from Renaissance Brussels Hotel!Thank you for choosing to stay at Renaissance Brussels on your recent travel to the city and for taking the time to share your experience, which I sincerely appreciate and highly value in order to reflect on our service standard and service offering.I am delighted to read that you have thoroughly appreciated your time with us. Thank you for your kind comment and my team and I look forward to welcoming you again at Renaissance Brussels Hotel and ensuring another blissful stay with us on your future visits.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Rasa,Warm greetings from Renaissance Brussels Hotel!May I thank you for selecting Renaissance hotel on your recent travel to Brussels and for going to the trouble of sharing your experience with me. Your opinion is very valuable to me in order to reflect on our current service standard and look at ways to further improve the guest's experience in the future.However, I understand that your recent stay experience was not entirely up to your expectation and noticed from your comment that you have experienced some inconvenience with the shower, with the water drainage, the water pressure and was unhappy with the queue at the reception. I sincerely empathize with your feeling and humbly apologize for any negative impression created on this occasion. I certainly recognize that a quality shower sets the tone for a great start of the day and I regret this was not the case on your last visit. While this is in no way an excuse, please be informed that we are currently replacing all our water flow pipes in the building to balance the water pressure and are in the midst of replacing the shower mixer to improve the hot and cold-water flow in the shower and provide a greater shower experience to our guests. Please bear with us as we conduct this important project, along with other enhancements in our guestrooms. I hope this will bring you comfort and re-assurance that we are working towards improving our guests stay and experience. Pertaining to your comment about the room condition and the need for a refurbishment, since I have joined the hotel couple of months ago, I certainly recognize that there is a need for an upgrade. As such, I am pleased to share that we are currently working on a refurbishment plan for all the guestrooms. This project was unfortunately delayed due to the pandemic, as we completed the renovation of the lobby, the restaurant and the public spaces in 2019 and the next step was to renovate the rooms. Nevertheless, we are currently working with our Marriott Design team to develop a new model room laying the foundation of the new look & feel of our Renaissance Brussel guestrooms before kicking-off the renovation and bringing our hotel aligned with the latest generation of Renaissance hotels. We are also working on the lighting enhancement plan, the change of bathroom fixture, SMART TV's and guestroom entertainment, improvement of lighting control and power outlet next to the bedside table, furniture and more. As such plans always take time, please bear with us as we progress through this project. Thank you for your kind understanding and patience.In spite of your disappointment, I sincerely hope to have the opportunity to welcome you again at Renaissance Brussels Hotel and ensure a more blissful stay on your next visits.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Pam,Warm greetings from Renaissance Brussels Hotel!May I thank you for selecting Renaissance Brussels on your recent travel to the city and for taking the time to share your experience. I am delighted to read that you have thoroughly appreciated your time with us. Thank you for your kind comment and praise.I trust you had a safe travel back home and I look forward to welcoming you again at Renaissance Brussels Hotel and ensuring another blissful stay with us on your future visits.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Donna,I would like to thank you for taking the time to share your comments related to your recent stay with us.Please accept my most sincere apologies related to the situation you had to face. Your observations are important to us and have been shared to the related Managers. Appropriate actions will be taken to avoid the same kind of situation to happen again in the future.In the meantime, and while you have highlighted the fitness center a, I may assume this would be related to the current condition of the fitness center walls and ceilings, which have been damaged by the water filtration. If that is the case, rest assured that we are currently working with the fitness and swimming-pool management company (outsourced venue) as well as an external company to have their expertise and identify the root cause of the water infiltration in order to treat the source before we can re-do the water proofing and repair the damage. I hope this will bring you comfort and re-assurance that we can about the facility and providing the highest quality and condition to our guests. Please bear with us as we work diligently with our partners to have the matter resolved quickly.In spite of your disappointment or any service shortfall, I sincerely hope to have the opportunity to welcome you again at Renaissance Brussels Hotel and remedy any poor impression left from your last visit. If I can be of any personal assistance, please do not hesitate to contact me directly at your convenience.Best regards,Clément AupinDirector of Operations

Dear Anthony,Warm greetings from Renaissance Brussels Hotel!Thank you for choosing to stay at Renaissance Brussels on this occasion and for taking the time to share your experience, which I sincerely appreciate.I am delighted to read that you have thoroughly enjoyed your stay with us and particularly appreciated the hotel's convenient location, the look & feel of the hotel facilities and the design. We look forward to welcoming you again at Renaissance Brussels Hotel and ensuring another enjoyable stay with us on your future visits. Until then, on behalf of the entire Renaissance Brussels team, I wish you a happy festive season and a delightful New Year ahead!Best regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Miss E,Warm greetings from Renaissance Brussels Hotel!May I thank you for choosing to stay at Renaissance Brussels on your recent travel to the city and for taking the time to share your experience. I genuinely welcome every guest's feedback in a constructive manner as it helps me to reflect on our current service standard and to look at ways to improve our guest's experience.However, while I understand that your recent stay was overall up to your expectation, I also noticed that there is room for improvement as you were unhappy with the attitude from the restaurant supervisor who did not behave professionally. At the onset of this note, please accept my unreserved apologies for the poor impression created on this occasion. This is totally unacceptable and in stark contrast with the Renaissance brand service culture. Rest assured that we always emphasize to all associates to engage genuinely with all our guests and make them feel welcomed and cared for in a personalized manner. I sincerely believe that no matter how the hardware is, the software has a greater impact on our guest's satisfaction. However, and following your feedback and experience, I recognize that there is still much to do to improve the overall service spirit and service delivery from our restaurant service team. Thus, I will continue working with our Senior Leadership team and Managers to foster a culture around the genuine service spirit, the warmth and friendly hospitality that characterize the Renaissance service standard. Once again, I am terribly sorry for the negative feeling created on your last visit.In spite of your disappointment, I sincerely hope that your future travels to the city will continue to include Renaissance Brussels so that we have the opportunity to create a better experience on your next visits.Best regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Serkan,Warm greetings from Renaissance Brussels Hotel!Thank you for selecting Renaissance hotel on your recent travel to Brussels and for sharing your experience on Hotels.com.While I understand that your recent stay experience was overall up to your expectation, I also noticed that we have the opportunity to further enhance your future visits with us as you have scored us "8" out of "10". I acknowledge that 8 is an acceptable score, yet I genuinely believe there is room for improvement. As there were no additional comment and in order for me and my team to look at ways, we could ensure a greater stay on your future visits, I will highly appreciate if you could kindly share any detail about your stay to enhance. Thank you in advance for any further comments you may wish to provide.In spite of any service shortfall, I sincerely hope to have the opportunity to welcome you again at Renaissance Brussels Hotel and ensure a more blissful stay on your next visits.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Ashley,Warm greetings from Renaissance Brussels Hotel!Thank you for selecting Renaissance hotel on your recent trip to Brussels and for taking the time to share your experience. I am delighted to read that you have thoroughly appreciated your time with us. I hope your future travels to Brussels will continue to include Renaissance Brussels Hotel so that we can ensure another enjoyable stay with us on your future visits. Until then, be well and stay safe!With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Declan,Warm greetings from Renaissance Brussels Hotel!Thank you for selecting Renaissance Brussels on your recent travel to the city and for going to the trouble of sharing your experience via Hotels.com. I genuinely welcome every guest's feedback as it helps us to reflect on our current service standard and look at ways to improve our guest's satisfaction in the future.However, I understand that your recent stay experience was not up to your expectation. While we are moving away from the pandemic, after an unprecedented challenging 2 years, I genuinely believe there is room for improvement. Nevertheless, as there were no comment in your survey, and in order for me and my team to look at ways we could ensure a greater stay on your future visits, I will highly appreciate if you could kindly share any detail about your stay to that was not up to your expectation so that we can address any service shortfall. Thank you in advance for any further comments you may wish to provide.In spite of your disappointment, I sincerely hope to have the opportunity to welcome you again at Renaissance Brussels Hotel and remedy any poor impression left from your last visit.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Anthony,Warm greetings from Renaissance Brussels Hotel!Thank you for staying at Renaissance hotel on your recent travel to Brussels and for taking the time to share your experience with me. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the friendliness and helpfulness from our team as well as the comfort and convenience of the hotel. I hope you had a safe travel returning home and we look forward to welcoming you again at Renaissance Brussels Hotel and ensure another enjoyable stay with us on your future visits.With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Salvator,Warm greetings from Renaissance Brussels Hotel!Thank you for staying at Renaissance hotel on your recent trip to the Belgian capital and for taking the time to share your experience. I am thrilled to read that you have thoroughly enjoyed your time with us and appreciated the hotel's convenient location to connect with all the good spot to discover in the neighborhood. I look forward to welcoming you again at Renaissance Brussels Hotel and ensuring another enjoyable stay with us on your future visits.Best regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Gary,Warm greetings from Renaissance Brussels Hotel!Thank you for selecting Renaissance hotel on your recent travel to Brussels and for taking the time to share your experience with me. I am pleased to read that you have enjoyed your time with us and appreciated your time with us. and appreciated the hotel's convenient location along with the friendly and helpful service spirit from our team. I look forward to welcoming you again at Renaissance Brussels Hotel and ensuring another pleasant stay with us on your future visits. Until then, be well and stay safe!With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Anonymous reviewer,Warm greetings from Renaissance Brussels Hotel!Thank you for choosing to stay at Renaissance hotel on your recent business travel to Brussels and for going to the trouble of sharing your experience.However, I understand that your recent stay was not up to your expectation and you have experienced some inconvenience with the guest elevators, the access to the staircase, the lack of helpfulness, the electrical points in the room and the lack of milk for your tea. I sincerely empathize with your feeling and apologize for the cumbersome stay. While I may not be able to take away your negative feeling on this occasion, allow me to transparently share that as the hotel is located just steps away from the European Parliament, the safety and security of our guests is of paramount importance for us. As such, every access to the staircase from the guest floor to the lobby is open. However, the access from the lobby to the guest floor is restricted with key card access for our guest's safety. However, should our guests wish to access their floors by staircase, after verification of their identity, we do allow the access through the staircases. I noticed that on this occasion, the guest lift was not operating. After further investigation, I understand that this was due to a faulty card ready inside of the elevator which we are currently awaiting our supplier to replace to avoid further inconvenience to our guests. Nonetheless, we do have 2 card reader in every elevator in order to ensure that, should there be an issue with one reader, the second is usable. I regret if this was not properly communicated to you on this occasion leading to your disappointment.Pertaining to the electrical points, I fully appreciate your feeling. Allow me to transparently share that we are currently working on an enhancement plan for all our guestrooms, including lighting, bedding, new smart TV and guestroom entertainment, bathroom fixtures, furniture and more in order to improve our guest experience. As such project always take time, please bear with us as we are developing a model room before rolling out to all the rooms in the near future.I hope this will bring you comfort and re-assurance that your feedback matters to me. In spite of your disappointment, I sincerely hope to have the opportunity to welcoming you again at Renaissance Brussels Hotel and ensuring a more seamless stay on your future visits. With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Anonymous reviewer,Warm greetings from Renaissance Brussels Hotel!Thank you for selecting Renaissance hotel on your recent travel to Brussels and for taking the time to share your experience. I am delighted to read that you have thoroughly appreciated your time with us. I hope you had a safe journey back home or to your next destination and I look forward to welcoming you again at Renaissance Brussels Hotel and ensure another pleasant stay with us on your future visits. Until then, be well and stay safe!With kind regardsRubelRubel MiahMulti-Property General ManagerRenaissance Brussels Hotel & Marriott Executive Apartments

Dear Thomas, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance hotel on your recent travel to Brussels and for taking the time to share your experience. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the cleanliness standard in place at the hotel, the spaciousness of the room and the quietness. Thank you for sharing your kind feedback, which, I sincerely appreciate and I look forward to welcoming you again at Renaissance Brussels Hotel and ensure another enjoyable stay with us on your future visits. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear David, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance Brussels on your recent travel to the city and for taking the time to share your experience. However, I understand that your stay with us was not up to your expectation. I noticed from your comment that you have highlighted the pool without any further details. I am terribly sorry for any disappointment and or service shortfall on this occasion as we are genuinely trying to look after all our guests the best way possible, despite the very challenging period that our industry is currently facing due to the heavy shortage of manpower. Nonetheless, as we are currently re-building our team with young and enthusiastic new team member, rest assured that we are training them on daily basis to improve our customer focus and care to ensure a more seamless and pleasant stay. Thus, in spite of any disappointment, I sincerely hope to have the opportunity to welcoming you again at Renaissance Brussels Hotel and ensuring a more blissful stay on your next visits. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear George, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance hotel on your recent travel to Brussels. I am delighted to know that you have greatly enjoyed your stay and has a blissful time with us. Thank you as well for taking the time to share your feedback on Hotels.com, which I sincerely appreciate. I hope your future travels to Brussels will continue to include Renaissance hotel and I look forward to welcoming you again and ensure another pleasant stay with us. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Silvana, Warm greetings from Renaissance Brussels Hotel! Thank you for staying at Renaissance Brussels on your recent travel to the Belgian capital and for taking the time to share your experience with me. I am delighted to read that you have thoroughly appreciated your time with us. I hope you had a safe travel back home and should your journey takes you again to Brussels, I hope to welcome you back at Renaissance Brussels Hotel and ensure another enjoyable stay with us on your future visits. Until then, be well and stay safe! With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Dr. Peter, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance hotel on your recent travel to Brussels and for tasking the time to share your experience. However, I understand that your recent stay was not up to your expectation as you have scored us a low 4 out of 10. I am genuinely sorry to know that we have not met your expectations. As there were no additional comment in your survey, and in order for me and my team to look at ways we could ensure a greater stay on your future visits and our guest's experience, I will highly appreciate if you could kindly share any detail about your stay to enhance. Thank you in advance for any further comments you may wish to provide. In spite of your disappointment or service shortfall, I sincerely hope to have the opportunity to welcome you again at Renaissance Brussels Hotel and remedy any poor impression left from your last visit. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Tatiana, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance Brussels on this occasion and for taking the time to share your experience. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the hotel's convenient location, the overall look and feel, the cleanliness as well as the genuine and friendly service from our service team. I look forward to welcoming you again at Renaissance Brussels Hotel and ensure another enjoyable stay with us. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Anonymous reviewer, Warm greetings from Renaissance Brussels Hotel! Thank you for choosing to stay with us at Renaissance Brussels on this occasion and for taking the time to share your experience. It was a great pleasure having you and I am pleased to learn that you have greatly enjoyed your time with us and appreciated our team's friendly service spirit. I look forward to welcoming you again at Renaissance Brussels Hotel and ensure another enjoyable stay with us. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Anonymous reviewer, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance hotel on your recent trip to Brussels and for taking the time to share your experience on Hotels.com. Following the unprecedented challenging two years with the pandemic and as the travel is resuming to normalcy, I genuinely welcome every guest's feedback as it helps me and my team to reflect on our current service standard and look at ways to improve our guest's satisfaction in the future. However, I understand that your recent stay was not up to your expectation and you have experienced couple of hiccups creating some disappointment and dissatisfaction. I sincerely empathize with your feeling and apologize for all the issues and the shortfall experienced which is certainly not the type of experience we would like to provide to you. Rest assured that I will personally review all these matters with my team and ensure to correct each of them with the appropriate communication to avoid any mislead for the guests, trainings to ensure our team is constantly following the standard and procedures in place and improve the product knowledge for our new comers to avoid any miscommunication or misdirection. While this may not take away the poor impression left from your last visit, I candidly hope this will bring your comfort and re-assurance that we care for your feedback and experience and look at improving our customer satisfaction for the future. In spite of your disappointment, I sincerely hope to have the opportunity to welcome you again at Renaissance Brussels Hotel and remedy the negative feeling from your last visit. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Ali, Warm greetings from Renaissance Brussels Hotel! Thank you for staying with us at Renaissance Brussels on this occasion and for taking the time to share your experience with me. Although I understand that you have experienced some inconvenience with the air-condition in the room, I am pleased to read that our team has swiftly recover this to ensure the rest of your stay was seamless and pleasant. We look forward to welcoming you again at Renaissance Brussels Hotel and ensure another enjoyable time with us. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Alireza, Warm greetings from Renaissance Brussels Hotel! May I thank you for staying at Renaissance hotel on your recent business travel to Brussels. I am pleased to know that your stay was overall up to your expectation. Nonetheless, I still believe there is an opportunity for us to further enhance your future stays as you have scored us 8 out of 10. I acknowledge that 8 is a good score, yet there is room for improvement. I always value our guest's feedback, the good, the bad and the ugly as it help us to improve. Thus, and in order for me and my team to look at ways we could ensure a greater stay on your future visits and our guest's experience, I will highly appreciate if you could kindly share any detail about your stay to enhance. Thank you in advance for any further comments you may wish to provide. In spite of your service shortfall, I sincerely hope to welcome you again at Renaissance Brussels Hotel and ensure a greater experience on your next stays. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Reviewer, Warm greetings from Renaissance Brussels Hotel! Thank you for choosing to stay at Renaissance Brussels on your recent travel and for taking the time to share your experience with me. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the hotel facilities, the cleanliness standard, the food offering at the restaurant and the friendliness and helpfulness of our team. I sincerely appreciate your kind comment and praise. I look forward to welcoming you again at Renaissance Brussels Hotel and ensure another enjoyable stay with us on your future visits. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Graham, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance Brussels on this occasion and for taking the time to share your experience. I am glad to read that you have thoroughly enjoyed your time with us and have particularly appreciated the welcome spirit and helpfulness from our team. I look forward to welcoming you again at Renaissance Brussels Hotel and ensure another enjoyable stay with us on your future visits. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Ricardo, Warm greetings from Renaissance Brussels Hotel! May I thank you for choosing to stay at Renaissance hotel on your recent travel to Brussels. I am pleased to read that you have enjoyed your time with us and appreciated the hotel facilities along with the service spirit from our team. I look forward to welcoming you again at Renaissance Brussels Hotel and ensuring another enjoyable stay with us on your future visits. Until then, be well and stay safe! With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments

Dear Reviewer, Warm greetings from Renaissance Brussels Hotel! Thank you for selecting Renaissance hotel on your recent travel to Brussels and for taking the time to share your experience. I am delighted to read that you have thoroughly appreciated your time with us on this occasion even though it was a short stay. I look forward to welcoming you again at Renaissance Brussels Hotel and ensuring another blissful stay with us on your future visits. With kind regards Rubel Rubel Miah Multi-Property General Manager Renaissance Brussels Hotel & Marriott Executive Apartments