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Pillows City Hotel Brussels Centre

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LCD TV
Minibar, in-room safe, soundproofing, iron/ironing board
LCD TV
LCD TV

Overview of Pillows City Hotel Brussels Centre

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Pillows City Hotel Brussels Centre

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationBrussels Park4 min walk
  • Popular LocationLa Grand Place7 min walk
  • Popular LocationManneken Pis Statue10 min walk
  • AirportBrussels (BRU-Brussels - National)24 min drive

Choose dates to view prices

About this area

Brussels

Located in Brussels's Upper Town neighborhood, Pillows City Hotel Brussels Centre is in the city center. Royal Museums of Fine Arts of Belgium and Belgian Comic Strip Center are cultural highlights, and some of the area's notable landmarks include La Grand Place and Royal Palace of Brussels. Consider Forest National for a night out, and don't miss Mini-Europe, a top local attraction. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Cathedral of St. Michael - 2 min walk
  • Brussels Park - 4 min walk
  • Belgian Comic Strip Center - 7 min walk
  • La Grand Place - 7 min walk
  • Manneken Pis Statue - 10 min walk

Getting around

  • Parc Station - 3 min walk
  • Central Station - 4 min walk
  • Brussels Airport (BRU) - 21 min drive

Restaurants

  • The Living Lounge & Bar — 1 min walk
  • The Deli — 3 min walk
  • BrewDog Brussels — 3 min walk
  • La Tana — 4 min walk
  • Pizza Hut Delivery — 4 min walk

About this property

Pillows City Hotel Brussels Centre

4-star Brussels hotel in Upper Town, walk to La Grand Place
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. All 70 soundproofed rooms feature WiFi and minibars. Other amenities available to guests include LCD TVs, room service, and rainfall showerheads.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 22 for adults and EUR 12.50 for children
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 1 2020 to June 10 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 12.50 for children (approximately)
  • Self parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 449 out of 985 reviews
5 - Excellent 46%
Rating 4 - Good. 418 out of 985 reviews
4 - Good 42%
Rating 3 - Okay. 93 out of 985 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 985 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 985 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and excellent service in restaurant, bar, front desk and
Stayed 2 nights in Jul 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay with lots planned, both in and out of Brussels, so we needed to be close to transportation to save time. The location was excellent—super close to the train, the subway, and a taxi stand, and easy walking distance to wonderful restaurants, grocery store, and the city center. Usually we avoid hotels close to a train station, as they are often seedy areas, but this was not the case here. The area was clean, safe, and viable. The hotel, too, was very clean and the staff were fantastic—helpful, friendly, and engaging. We arrived early to drop off our bags, but they were able to get us into a different room before check in, which we were not expecting. On our last day, we came down too early for breakfast service, but we were welcomed to help ourselves to coffee and what had already been set out. The hotel itself is contemporary and bills itself as a business hotel. There is a nice seating area and large, attractive conference table that would be conducive to work. We prefer more historic, charming places, but we would stay here again without question. I would also seek out the hotels in the charming category run by the Pillows brand, as I found this hotel to be exceptionally well
Stayed 4 nights in Mar 2020