Ratings based on 358 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 24, 2016
立地が,sofitel があるような雰囲気の場所ではないのでホテルを認識しづらいという点が唯一の難点で,高級ホテルということもありホテル自体には特に意見はなく,文句なしに良いホテルと思いました.
5 out of 5
by A verified traveler

Excellent Hotel

Posted Aug 17, 2016
Clean and very roomy and bed was very comfortable. High quality Hotel
5 out of 5
by A verified traveler from saratoga CA

sofitel hotel rocks

Posted Jun 12, 2016
This hotel is superb. I loved the spacious rooms, cleanliness and the location. Everything about it was top notch.
5 out of 5
by A verified traveler from 日本、横浜市

とてもよかった

Posted May 5, 2016
地下鉄シューマン駅を出て、ホテルまで直線を徒歩7-8分。シューマン駅はブリュッセル中央駅に隣接する地下鉄駅から4駅であっという間。この時間が問題ない人であれば、このホテルはとてもおすすめ! ホテルに入った瞬間、とても心地よい香りがした。部屋も綺麗で、ベッドのシーツと掛け布団がとても心地よかった。バスタブがなくシャワーだったのが、日本人としては残念だが、シャンプーなどアメニティはエルメス。 もっと感激したのは、朝食の素晴らしさ。3連泊したが、飽きるどころか、朝食が最大の楽しみだった。スムージーは4種類。パンやワッフルも種類が多く、とても美味。ぜひ連泊して、色々試してみると実感できると思う。
2 out of 5
by Vera from Houston

Extra charges

Posted May 3, 2016 on Hotels
They are charging 20€ if more than one person because of water and other consumptions. Seriously?!
3 out of 5
by David

Can be better

Posted May 3, 2016 on Hotels
Overall ok with stay...but it could have been better If these other issues were addressed. Service by front desk Is excellent. The Vietnamese concierge is a little unfriendly and the housekeeping staff of the 2 nd day was rude. However the room was spacious and modern. Drapes were good. BUT The bed was too soft for us As it sinks in the middle and they could not offer the firm pillows we like. So average rating
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
by A verified traveler

Clean and Quiet hotel

Posted Mar 14, 2016
Pros: it was both clean and quiet!
Faultless from start to finish! Staff was always polite and helpful. Room was clean, Hermes bath products were a lovely bonus. The bed was incredibly comfortable- One of the best we've slept in! No noise ever heard from outside hall or nearby rooms during the night. We did specify we wanted a quiet room, perhaps this helped? Very much appreciated for us "light sleepers"! Breakfast was great, 28 Euro per person - eggs, fresh fruit, juices, meats, cheeses, variety of breads and more. Service at breakfast was excellent, too. Lovely farmers market outside hotel on Sundays. Hotel is also adjacent to a lovely park and plenty of great restaurants. Would definitely recommend and if returning to Brussels would absolutely stay here again.
4 out of 5
by Victor from barcelona

todo correcto

Posted Mar 7, 2016 on Hotels
Todo correcto.
4 out of 5
by Tam from Maroc

voyageur affaire

Posted Feb 13, 2016 on Hotels
Très bon service. Personnel au petits soins. tranquillité.