Nice, but not for me.
Posted Mar 22, 2016 on Hotels
The location of the hotel was ideal for European government agency and Parliament meetings, all which were within 10 minute walking distance. The hotel had a very European charm. Doesn't look like much from the outside - there is no doorman and it's on a side street, but after walking in the corridor to the lobby, the hotel opens up and has a courtyard off the main lobby. The rooms were very clean and ok size for Europe, which tends towards the smaller side. The service was very friendly, although, I did have to wait over 30 minutes for them to deliver an iron and ironing board. I am used to them being in the room, so that was a negative.
The temperature control did not work properly and the room was VERY warm. Also, I reserved a king sized bed, but the bed was actually a king frame with two separate twins put together. As I rolled over, the mattresses kept sliding apart. I am 6 foot 2 and 250 pounds and a twin sized bed is just exceptionally uncomfortable, especially when you're paying for a king. Also, there was only one outlet near the desk, so you had to either use it for your laptop and sit in the dark, or use it for the desk lamp and not use the desk when working. Totally useless.
Overall, this was a charming hotel, perhaps good for a leisure visit and if you're not an above average sized person, but not very fit for business.
Comment from Hotel Management
Apr 19, 2016 by Stanhope Management Team, Hotel Management
Dear Tod, We would like to thank you for having chosen the Stanhope Hotel for your stay in Brussels and for having shared your comments with Expedia costumers. We are pleased to hear that the location of our Hotel met your expectations. As we are currently working to keep up the high standard of services, we have forwarded your comments concerning the room to our Housekeeping Manager and he will certainly take them into consideration for further improvements. Looking forward to the pleasure of welcoming you back on your next trip to Brussels, we remain,Yours sincerely, The stanhope Management Team.