Ratings based on 824 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Cambridge UK

lovely hotel in nice area not far from Grand Place

Posted Aug 7, 2016
Cons: offer package for breakfast particularly for families as it is expensive at €30 a person including children.
Location: close to Royal Palace and European Parliament.
overall very happy with the hotel and had a very enjoyable stay.Extremely pleasant and helpful reception staff, who often went beyond the call of duty.Did not try the breakfast as it would cost us as a family of five €150 per day which is expensive. the hotel has nice touches such as free smoothies in the reception, bowls of fruit and umbrellas to borrow for a rainy day. the hotel has an underground car park (chargeable) which is a great asset if you have a car. The only slight negative is that occassionally the quality of the cleaning of the room wasn't always consistent e.g. once the floor wasn't vacuumed, another time mugs and cutlery replacements were forgotten. also the TVs were unreliable, however the staff kindly allowed us to upgrade the room (although one of the TVs in the second room also didn't work!). my understanding is that they were installing a new software system in the TVs so teething issues are understandable. the coffee machine didn't initially work but this was soon fixed. We will definitely stay there again.
3 out of 5
by A verified traveler from London

Not really a 5-star place

Posted Jul 27, 2016
Pros: Cheap
Cons: Reduce the price of breakfast; and sort out the power problem (see above).
Location: Boring European quarter (which was, I guess, why I was there). Walk to the Marolles or Ixelles for a more interesting place for dinner.
I had a very cheap rate for the hotel, so maybe I'm being too picky in expecting it to be a 5-star location. But the room was pretty small (mezzanine bed), with an irritating system which turned all the power off when I turned the lights off for the night (thereby leaving my watch and phone uncharged for the next day). Shower (above a bath) was reasonably powerful, but with slight spraying from the side of the attachment.
4 out of 5
by A verified traveler

Elegant hotel in central Brussels area

Posted Jul 21, 2016
Pros: Central, clean, elegant.
Cons: Room was quite warm. Breakfast is extortionate.
Location: Great location, just a stroll to the European Parliament.
I got a great deal from Expedia, probably because we are into the summer holiday period. The Stanhope is comfortable, clean, elegant and close the European Parliament. But I wouldn't pay the usual costs to stay there, it is not that great.
4 out of 5
by Anette from Oslo, Norwegen

Klassisches gepflegtes Ambiente zentral in Brüssel

Posted Jun 21, 2016 on Hotels
Herrliches Ambiente, schönes Frühstück
5 out of 5
by T J

This traveler left a rating score only Posted Jun 11, 2016 on Hotels
5 out of 5
by Erik

This traveler left a rating score only Posted Jun 10, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Jun 8, 2016 on Hotels
Ett fint hotell vad gäller läge och lobby, rummet är på en 2 stjärnors nivå med gamla sunkiga urtvättade textilier som tiden och solen blekt ur. Lite charmig "shabby chick" om man gillar den stilen. Hotellets lobby är på 5 stjärnig nivå men inte rummet, jag bodde i ett enkelt. Dyr frukost 30 euro
Comment from Hotel Management
Jul 12, 2016 by Stanhope Management Team, Hotel Management
Dear Guest, I would like to thank you for posting your stay's feedback. We are happy to read your positive feedback about our lobby ambiance, and so where a bit surprised to read the room style wasn't appreciated. Note we have also 1 part of our hotel which is renovated just 2 years ago, by the Belgium famous architect Pieter de Porter. Do not hesitate to request this style for a next stay at the Stanhope Hotel. Wishing you a lovely day, Michael VDB, Front Office Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
4 out of 5
by clare from London

Will stay again

Posted Jun 5, 2016 on Hotels
Good service, decent price, and a hotel with personality, unlike normsl bland business hotels. Will stay again on a business trip to Brussels.
Comment from Hotel Management
Jul 12, 2016 by Stanhope Management Team, Hotel Management
Dear Clare, I would like to thank you for your kind feedback, and am very happy reading you enjoyed your stay at the Stanhope. Me and our entire team look forward welcoming you again soon, Michael VDB, Front Office Manager
5 out of 5
by Arto from Suomi

Hyvä hotelli

Posted May 27, 2016 on Hotels
Erinomainen aamiainen ja hyvä sijainti sekä toimiva sauna