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The Hotel

Star Rating
4 out of 5



4.5 / 5Wonderful
1,736 reviews


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa


What's nearby

  • Popular Location
    Egmont Palace
    4 min walk
  • Popular Location
    Place du Petit Sablon
    6 min walk
  • Restaurant
    Brussels Beer Project
    30 min walk
  • Airport
    Brussels (BRU-Brussels - National)
    20 min drive

Choose your room

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Your dates need to occur after 2019-10-20. Try updating your dates to see prices for your trip.

    About this area


    In the city center, The Hotel is in Brussels's Upper Town neighborhood, an area with good shopping. Royal Museums of Fine Arts of Belgium and Museum of Musical Instruments are cultural highlights, and some of the area's notable landmarks include Church of Our Blessed Lady of the Sablon and Manneken Pis Statue. Consider Forest National for a night out, and don't miss Mini-Europe, a top local attraction. Our guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Louise-Louiza Station is just steps away and Porte de Namur-Naamsepoort Station is 6 minutes by foot.

    What's nearby

    • Popular Location
      Egmont Palace - 4 min walk
    • Popular Location
      Place du Petit Sablon - 6 min walk
    • Popular Location
      Law Courts of Brussels - 6 min walk
    • Popular Location
      Church of Our Blessed Lady of the Sablon - 6 min walk
    • Popular Location
      Place du Grand Sablon - 7 min walk

    Getting around

    • Louise-Louiza Station - 2 min walk
    • Brussels-Chapel Station - 11 min walk
    • Brussels (BRU-Brussels - National) - 20 min drive


    • The Restaurant — 1 min walk
    • Brussels Beer Project — 30 min walk

    About this property

    The Hotel

    Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a conference center are onsite. All 420 rooms feature thoughtful touches like free minibar items and espresso makers, plus free WiFi and flat-screen TVs with satellite channels. 24-hour room service, Egyptian cotton sheets, and free newspapers are among the other amenities available to guests.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 35 per day

    Food and drink

    • Full breakfast available for a fee daily 6:30 AM–noon: EUR 27 for adults and EUR 27 for children
    • 1 restaurant
    • 2 bars/lounges
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Full-service spa
    • Sauna
    • Steam room

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities


    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Dutch
    • English
    • French
    • German
    • Portuguese
    • Spanish
    • Thai

    Business services

    • Meeting rooms
    • Conference center (17222 square feet of space)


    • 2 treatment rooms
    • Body treatments
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Steam room
    • Turkish bath/hammam


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility


    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Egyptian cotton sheets
    • Free cribs/infant beds
    • Premium bedding


    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower


    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Espresso maker
    • Free bottled water
    • Free minibar


    • Connecting rooms available
    • Desk
    • Free newspapers
    • In-room massage
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Phone

    Nearby things to do


    • Bicycle rentals
    • Segway rentals/tours

    Where to eat

    • The Restaurant – Garden-view fine-dining restaurant with a bar. Serves breakfast, lunch, and dinner on select days.


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    The location, cleanliness, and actual hotel was great (if not rather expensive compared to others we have stayed in the past). We had an issue with our tv not working at all, which was fixed and dealt with within 24 hours, which we wouldn’t have expected from the hotel of this standard. There was also a smell of sewage when you entered on several occasions which was a terrible welcome. Unfortunately we both found the staff to be really unwelcoming, unhelpful and on several occasions very rude. My wife and I were celebrating our honeymoon and my birthday, which we had advised the hotel before we arrived and we were greeted by a very stressed and unpleasant member of staff who wanted us to get us out the way to serve the people arriving after us. The same happened when we left the hotel, with another member of staff keeping us waiting with our bags for 15 minutes before acknowledging us. We had no pleasantries or smiles when we entered the hotel at any point, with staff standing and waiting with glum faces in each corner of the room. We had no offer to help advertise the city with a map, or offer to order a taxi or just a simple acknowledgement to feel welcome at all! We were told by email that the hotel had upgraded us to a vista, which we were not advised of by the member of staff on arrival so we are still unsure whether the room we had, which seemed to be what we paid for, was that at all? Overall it really ruined what was meant to be a special week for us.

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    If they could get free parking that would be Lovely

    Stayed 2 nights in Oct 2019

    4/5 Good

    The location was great and the room was modern and nice.

    Stayed 4 nights in Oct 2019

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