Ratings based on 898 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Well-positioned and modern hotel

Posted Apr 21, 2017
Return to a personal favourite. Good rooms and great access to where I needed to be.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Beautiful hotel

Posted Apr 21, 2017
First time ever staying at this hotel and it was absolutely beautiful and in a great location. Breakfast is not included and pricey but that was our only complaint. Highly recommend this hotel to everyone
Comment from Hotel Management
Apr 21, 2017 by Max Decock, Hotel Management
Dear Cindu, We would like to thank you for your feedback and for your recommendation. So happy that your first experience with us has been a success :-) ! We are looking forward to welcoming you back. Have a nice day. Max Decock
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Clean and modern hotel

Posted Apr 17, 2017
The room was spotlessly clean, everything worked and the mini bar was free. Bed was comfy and there was plenty of space to relax in. Was staying for one night only and didn't get the chance to use what sounded like a great gym. Breakfast was very good with a selection of hot and cold meals from a buffet.
Comment from Hotel Management
Apr 18, 2017 by Max Decock , Hotel Management
Dear Martin, We would like to thank you for sharing your precious comments. It gives us great pleasure to read that you have had great time with us. We hope to be able to welcome you back Martin. Have a nice day. Max Decock
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Nice hotel. Close to Metro, staff helpful and easy to get around Brussels for sightseeing and to get to Bruges.
Comment from Hotel Management
Apr 18, 2017 by Max Decock, Hotel Management
Dear, thank you for sharing your feedback. It's a pleasure to read that you have enjoyed your stay and have a kind judgement as regards the helpfulness of our staff. We hope that you have loved Brussels :-). Have a nice day. Max Decock
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, Pa.

Great stay

Posted Mar 23, 2017
Nice hotel in a great location. Worked out for me during my short 2 day stay.
Comment from Hotel Management
Mar 29, 2017 by Max Decock, Hotel Management
Dear, Thank you for your feedback. Delighted that you have had a great time at The Hotel. Hope to be able to welcome you back! Have a nice day. Max Decock
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amazing

Posted Jan 30, 2017
Probably the best hotel I been to! The view of the city just looked too great and there's no word to describe this place. I will surely come back to this hotel and it's a must!
Comment from Hotel Management
Feb 21, 2017 by Max Decock, Hotel Management
Dear Mahi, Many thanks for your kind feedback. It gives us pleasure and a big satisfaction to read that your stay at The Hotel was a success. We hope to be able to welcome you again. We will do our best to make your stay a unique experience. On behalf of the whole team of The Hotel.Brussels I wish you a very nice day! Max Decock Digital Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Armenia

Great location, comfortable hotel

Posted Jan 25, 2017
Lovely service, facilities and amenities are awesome. Breakfast is good. Location is perfect.
Comment from Hotel Management
Mar 7, 2017 by Max Decock, Hotel Management
Dear David, Thank you for you feed-back. We are delighted that you have enjoyed your stay with us. We hope to be able to welcome you again ! Warm regards, Max
5 out of 5
by Paul

Great Hotel!

Posted Jan 21, 2017 on Hotels
Very nice views of Brussels from my room. Excellent breakfast buffet. Very comfortable!
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear Paul, Thank you so much for having share your feedback following your stay at The Hotel.Brussels. We are delighted to read that you had a great and gourmand stay with us. We hope to be able to see you again very soon. On behalf of the whole team of The Hotel.Brussels I wish you a very nice day! Max Decock Digital Marketing Manager
5 out of 5
by Harith

Great hotel

Posted Jan 18, 2017 on Hotels
Great hotel and very well located near a metro station. shops near the hotel are very high end, but other standard ones are nearby. I have stayed in this hotel 3 times already. Great gym and sauna as well, and the wifi is fast and very reliable. Nice bar too!
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear Harith, Thank you so much for having taken the time to write down your comments. We are glad to know that your stay was a success. We are also pleased to read that our location and facilities lived up to your expectations. We very much hope to be able to welcome you during your next visit and we will do our best to make it a unique experience. On behalf of the whole team of The Hotel.Brussels I wish you a very nice day Harith. Max Decock Digital Marketing Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

vacation

Posted Jan 17, 2017
Pros: room layout/view and the exercise room
Cons: the aroma in the lobby was overpowering..... it wasn't unpleasant, just too much
Location: shopping in fine stores
visiting Brussels for the first time, loved being near all of the churches
Comment from Hotel Management
Feb 21, 2017 by Max Decock, Hotel Management
Dear, We would like to thank you for sharing your experience at The Hotel.Brussels. It gives us great pleasure to read that your stay was a success and that you enjoyed our facilities as well as the room and the view. Do not hesitate to renew the experience. In the meantime, the entire team of The Hotel.Brussels and myself wish you a very nice day. Max Decock Digital Marketing Manager