Ratings based on 456 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2017
Pros: Atmosphere and look
Nice place with great look. Staff professional.
Comment from Hotel Management
Mar 20, 2017 by Guest Relations, Hotel Management
Dear Sir, Madam, Thank you for the nice review. We will be happy to welcome you again in the future. Warm regards, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, UK

Clean, quiet, comfortable hotel

Posted Feb 15, 2017
The Pantone Hotel was perfect for what I was after - central and easy to get to from public transport, but also entirely walkable. The prices were very reasonable, the breakfast was great and staff were friendly and helpful. The room was lovely - spacious and comfortable, and very clean. All in all, a great experience. Thanks!
Comment from Hotel Management
Feb 16, 2017 by Guest Relations, Hotel Management
Dear Ellie, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcome you back to the hotel in the future. Warm Regards, Guest Relations
5 out of 5
by Pekka

Posted Dec 23, 2016 on Hotels
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Pekka, Thank you for your score! Warm Regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Southern shopping streets of Brussels

Posted Dec 6, 2016
Pros: The unusual and fun design.
Cons: Tea and coffee making facilities in the bedroom.
Location: Lots of upmarket shopping, plenty of bars and cafes.
Intriguing and unusual style of hotel with some well considered design features. The rooms were small but well lit. It was cold weather when we stayed but the room was very warm and cosy. Bathroom well designed and comfortable. Drinks not overpriced. Only criticism no tea and coffee making facilities in the room.
Comment from Hotel Management
Dec 8, 2016 by Guest Relations, Hotel Management
Dear Sir/Madam, Thank you for your review! We are happy to know that you liked our hotel and it will be a pleasure to welcome you again in the future. Warm regards, Guest Relations
4 out of 5
by A verified traveler

Funky looking hotel not far from the city centre

Posted Nov 28, 2016 on Hotels
Great stay. They organised a travel cot for our son and the bed was really comfortable.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Sir / Madam, Thank you very much for choosing our hotel for your last stay. We will be delighted to welcome you again very soon. Warm Regards, Guest Relations
4 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Sir/Madam, Thank you for your score! Warm Regards, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Amazing view from the double balcony!!

Posted Nov 1, 2016
Lovely quirky hotel, 10/15 mins from Grand Place, lovely friendly staff. Didn't have the breakfast but looked good. Forgot our keys in the room when we checked out, but the friendly staff stored them safely until we got back to Brussels. Definitely recommend. Good price!
Comment from Hotel Management
Nov 3, 2016 by Guest Relations, Hotel Management
Dear Nadia thank you for your recent stay with us as well as for your positive reviews and images! we are delighted to learn you enjoyed the stay in terms of the location, staffing, rates and views! we look froward welcoming you back in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Best value, renovated, good breakfast. very comfortable.
Comment from Hotel Management
Oct 17, 2016 by Guest Relations, Hotel Management
Dear Guest Thank you for your recent stay with us as well as for your review. We are glad to learn you enjoyed your stay in terms of our price value ration, our breakfast and of coursr our comfort and design. we look forward welcoming you back
3 out of 5
by A verified traveler from Bratislava

Mixed impressions

Posted Sep 9, 2016 on Hotels
Room was nicely big, with large bed, bathroom had a bathtub, but there was a piece of the bathtub material chipped away and it was getting ugly around this point. Also the heating device in bathroom was rusty. Sink and toilet were nice. The entrance area of the reception seemed dusty from the street. Generally the hotel has a nice concept, but it would already need some 'lift up' touches cause it starts to looked a bit aged.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Dear Sir / Madam, Thank you for choosing Pantone Hotel Brussels for your recent stay and for taking the time to share your review with us. We would like to assure you that your remarks regarding the bathroom facilities and the entrance are have been addressed to our Management Team. We will take the necessary actions in order to improve the quality of our provided services. We would love to welcome you again as our guest and to show you our improvements. Warm Regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler

Colourful and comfortable

Posted Sep 4, 2016
Pros: Lovely concept-nice and colourful!
Cons: Breakfast-hot food was often luke warm and coffee machine was overly complex and lacked written instructions
Location: Quiet location, (20 minutes walk from centre of town). Some lovely restaurants close by.
Nice hotel. Staff all multi lingual and spoke great English. Extra large room included spacious balcony. Room air conditioned. Curtains lightproof. Bed comfy. Slept very well. Will definitely stay here again.
Comment from Hotel Management
Sep 14, 2016 by Guest Relations, Hotel Management
"Dear Sir / Madam, We would like to thank you for sharing your feedback with us. We are extremely happy to know that you enjoyed our services and room comfort and that you would like to return as our guest. It would be our pleasure to welcome you on your next visit to Brussels. Warm Regards, Guest Relations