Good, but smoke-filled room, and no A/C or fan
Posted Sep 14, 2016
Cigarette smoke seeped into our room all day and night because of the hotel's smoking patio/courtyard. It's pretty noisy too because people drink there until around 2am. Other than that, the staff are very nice, great shower, great wifi, clean, easy 15/20 minute walk to the tourist area, 15 min walk to train station, grocery stores nearby, breakfast not included, lots of stairs/no elevator, no A/C or fan- it was pretty hot in out room, even at night.
Make sure you eat lots of Liege waffles in Brussels - they're the best!
Comment from Hotel Management
Sep 15, 2016 by Guest Relations, Hotel Management
Thank you for sharing your feedback with us. We would like to assure you that all of the points mentioned in your review have been addressed to our Management Team. We will look into the problem caused your concern and take it with utmost priority.
Guest satisfaction is very important to us and we constantly strive to improve the quality of our services.
It would be our pleasure to welcome you again as our guest in the near future to show you our improvements.