Ratings based on 1,153 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield

Excellent hotel

Posted Apr 11, 2017
An absolutely lovely hotels with very large family rooms and comfy beds. Staff were friendly and the complimentary fruit at reception was a nice touch. Hotel breakfast was a bit expensive but there are loads of cheap cafes around. The hotel is well located in the shopping district. Would definitely stay here again.
Comment from Hotel Management
Apr 16, 2017 by Christine Delord, Hotel Management
Dear Madam, Thank you very much for the very nice comments you have published on Expedia.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
3 out of 5
Recommended
for Everyone
by A verified traveler from Geneva

Comfortable hotel near shopping

Posted Mar 22, 2017
Pros: Large size room.
Cons: Better lighting in the bedrooms.
Location: Well located by the major shopping streets
It was a short stay. The room was very big and comfortable although poorly lit and the design was quite dated. Polite staff. Breakfast was average. The meeting room facilities were average.
Comment from Hotel Management
Mar 23, 2017 by Christine Delord, Hotel Management
Dear Sir, Thank you very much for the very nice comments you have published on Expedia.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. However we took note of your remarks regarding the light in the room. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
5 out of 5
by eleni

Posted Mar 19, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017 by Christine Delord, Hotel Management
Dear Madam, Thank you very much for the very nice mark you have published on Hotels.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive marks from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, excellent central location.

Posted Feb 12, 2017
Pros: Easy access to public transport for getting around the city. Rooms are clean and reasonably priced for a city centre hotel.
Cons: Larger room service menu and not really a proper desk in room
Location: Around 10 minutes tram ride from centre of city, 5 minutes walk from Louise metro station, which in turn is about 10 minutes from Brussels Midi
Arrived mid afternoon Friday, everything was in order regarding check-in and room. One minor problem was immediately sorted out. I spent some time in the reasonably equipped gym which is part of the spa (quite a trek as it is underground). WiFi worked well in room and good selection of standard TV channels as well as usual pay formats (all driven by Apple TV). Check out was smooth on Sunday with a secure location to leave you bags.
Comment from Hotel Management
Feb 27, 2017 by Christine Delord, Hotel Management
Dear Madam, Dear Sir, Thank you very much for the very nice comments you have published on Expedia.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
5 out of 5
by John

Great hotel in a great location.

Posted Jan 17, 2017 on Hotels
Very nice hotel with pretty big rooms. The staff is friendly and the hotel is located in a very nice area for shopping as well. Train stop is almost right across the street.
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Dear Sir, Thank you very much for the very nice comments you have published on Hotels.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
4 out of 5
by Algirdas

Posted Jan 8, 2017 on Hotels
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
Dear Sir, Thank you very much for the very nice mark you have published on Hotels.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive marks from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
4 out of 5
by A verified traveler

Good value hotel in EU capital.

Posted Dec 17, 2016 on Hotels
Good for high-end shopping and local restaurants/bars. A 25 minute walk to the Grand Place in the city centre.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Dear Madam, Dear Sir, Thank you very much for the very nice comments you have published on Hotels.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for visit to Brussels

Posted Dec 7, 2016
Stay at this hotel for business but great for getting out for a walk and easy to go sight seeing. Staff very friendly, rooms very clean and spacious, good value for money.
Comment from Hotel Management
Dec 17, 2016 by Christine Delord, Hotel Management
Dear Madam, Thank you very much for the very nice comments you have published on Expedia.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
5 out of 5
by A verified traveler

Lovely hotel!

Posted Dec 4, 2016 on Hotels
Beautiful hotel, in a great location on Avenue Louise. Room 505 was lovely and quiet and had a sauna in the bathroom - amazing! Would definitely go back to this lovely hotel.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Dear Madam, Dear Sir, Thank you very much for the very nice comments you have published on Hotels.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director
5 out of 5
by A verified traveler

Modern & Clean, friendly Staff

Posted Oct 11, 2016 on Hotels
We arrived at the Hotel Lobby a few hours before the Noon check-in time tired and jet-lagged. The Front Desk Clerk allowed us to check in early & even upgraded our room. The Hotel lobby is bright, clean & colorful, & they always have fresh mint & lime infused water on hand. The room was spacious & modern. We overlooked the busy main street & Muni train but because of 2 double-paned windows & sliding doors, you couldn't hear any outside noise. The bed was comfortable, the bathroom was spacious, & everything functioned as it should. We didn't pay up front for Daily breakfast because it seemed a bit over priced, but we were told that if we came to the Front Desk in the morning we would be given a discount card to use. Out of the 5 days, we ended up having breakfast 2 mornings & for some reason, the price dropped on the weekends so we didn't need the discount card. There was a good variety of food for every taste, & there are 2 coffee/cappuccino machines. The local restaurant scene was really great so we never ate dinner at the Hotel, but it always seemed to be full, as was the Bar. We would definitely stay at this Branded Hotel if available in other European Cities
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Dear Madam, Dear Sir, Thank you very much for the very nice comments you have published on Hotels.com following your recent stay at the Thon Hotel Bristol Stephanie. It is always a pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, Christine Lear – Delord Personal Assistant to the Area Director