Ratings based on 930 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Super hotel

Posted Sep 3, 2016
Super service nett freunlich nah metro bahn Schoene designer hotel
Comment from Hotel Management
Sep 6, 2016 by Sébastien Simon - Assistant Front Office Manager, Hotel Management
Dear, Vielen Dank für Ihren perfekt Feedback!
5 out of 5
by A verified traveler from London

Very comfortable hotel, right by the EU Parliament

Posted Aug 30, 2016
Pros: Cleanliness, comfort, location.
Cons: Water pressure to the bathroom was poor - so the shower was a little weak!
Location: Right near to the European parliament, so quiet during the summer. Busy when parliament is sitting.
Very comfortable, clean hotel situated right by the European parliament. We visited at the end of August 2016. The whole hotel is very modern, staff are very helpful and the rooms are clean and comfortable. The air conditioning worked well and the bathroom was very nicely decorated.
Comment from Hotel Management
Sep 2, 2016 by Sébastien Simon - Assistant Front Office Manager, Hotel Management
Dear Chris, Thank you for your excellent rating, it is very much appreciated! It is true that the water pressure is not as high as what one can find in other hotels. This is mainly due to the fact that we are a Green Hotel, and by decreasing the water pressure, it helps us to save up some water and thus reduce a lot the water waste. However, rest assured that we will have our water pressure checked by our teams in order to ensure that is our "regular" pressure! Once more I do thank you as we do always appreciate comments from our guests as it helps us improve! We hope to be welcoming you back very soon at Thon EU! Regards, Sébastien Simon Assistant Front Office Manager
5 out of 5
by A verified traveler from Canada

Great hotel for value price

Posted Aug 15, 2016
This hotel exceeded all of our expectations. It is hard to find such a nice hotel for such a reasonable price within walking distance of many significant attractions.
Comment from Hotel Management
Aug 26, 2016 by Sébastien - Assistant Front Office Manager, Hotel Management
Dear Jon, We thank you for your excellent rating and for such a nice comment! We are very appreciative to read about your experience. Hope to see you soon again in Brussels!
5 out of 5
by A verified traveler from Amsterdam

Modern take on perfection!

Posted Aug 13, 2016
Cons: -
Location: Hotel is approx. 20 min walk from the Grote Markt and a 10 min walk from the Royal Palace with the adjacent Parc. Metrostations are in close proximity
I could not have picked a better hotel than Thon Hotel EU, especially on short notice. I would recommend this hotel as top picks if you are planning on staying in Brussels on short or long term. The staff was friendly from check-in to check-out. The front desk took the time to answer any questions, for example to explain the city and give tips when needed. Personally, I like the clean, modern touch on the hotel. Thon Hotel EU boasts its eco-friendly and clean approach and I agree (take a look at their offerings on their website). The room was more than perfect for me; comfy beds, large shower room and other amenities to suit my needs (services to dry-clean my suits and iron my shirts). At night time, the surrounding area is quiet due to its location in the so-called "European Quarter" and the office buildings neighbouring the hotel. Thought, it allowed us to get some peace and quiet after a long sight seeing day. We will come back here again and will recommend this place to our family/friends and business people alike.
Comment from Hotel Management
Aug 28, 2016 by Sébastien Simon - Assistant Front Office Manager, Hotel Management
Dear Jeffrey, We would like to thank you for your excellent rating and great comment! We are delighted that your experience has gone as smooth and as you expected! We do hope that we will have the pleasure to welcoming you back at Thon EU! Best regards,
5 out of 5
by A verified traveler

Excellent hotel. Staff very friendly and helpful.

Posted Aug 9, 2016
Very clean and eco friendly hotel! The staff very helpful and attentive. Well located for both business and pleasure. Would highly recommend to friends.
Comment from Hotel Management
Aug 28, 2016 by Sébastien Simon - Assistant Front Office Manager, Hotel Management
Dear, Thank you for this excellent rating, which we do appreciate very much! Hope to see you soon in Brussels
5 out of 5
by A verified traveler

Modern, eco friendly hotel

Posted Aug 5, 2016
Pros: Clean, modern hotel
Nice modern eco friendly hotel would book here again if in Brussels
Comment from Hotel Management
Aug 28, 2016 by Sébastien Simon - Assistant Front Office Manager, Hotel Management
Dear, We thank you for your excellent rating! We hope to be welcoming you back very soon!
4 out of 5
by A verified traveler

Stylisches Hotel im Europaviertel

Posted Jun 23, 2016
Pros: die Anbindung ans öffentliche Verkehrsnetz
Location: direkt im Europaviertel; zu Fuß zum Jubelpark bzw auch zur Rue Archimède
Die Lage des Hotels inmitten der Schaltzentralen der Europäischen Union ist hervorragend. Ebenso die Anbindung ans öffentliche Verkehrsnetz. Trotz zentraler Lage ist keine Lärmbelästigung zB Straßenlärm in den Zimmern. Außerdem werden ökologische Gesichtspunkte miteinbezogen bzw mit € 5,- honoriert, was mir sehr gefallen hat! Das einzig Störende war der Lärm von Gäasten im Eingangsbereich, der meinen check-in erschwert hat, da auch die Hotelangestellte kein besonders gutes Englisch sprach.
Comment from Hotel Management
Jul 2, 2016 by Management-Team, Hotel Management
Sehr Geehrter MT, Wir bedanken uns für Ihren Aufenthalt in unserem Hotel und dass Sie sich sehr wohl gefühlt haben bei uns. Es ist schade zu lesen das Lärm von Gäasten im Eingangsbereich ihr check-in erschwert hat. Wir haben 405 Zimmer im Hotel und dafür er ist eine Möglichkeit dass es ein bisschen laut kann sein. Wir hoffen Sie bald wieder bei uns begrüssen zu Können. Mit freundliche Grüße,
4 out of 5
by A verified traveler

Posted Jun 11, 2016 on Hotels
Comment from Hotel Management
Jun 15, 2016 by Sebastien, Hotel Management
Dear, We thank you for this nice rating!
5 out of 5
by A verified traveler

Friendly professional exceedingly helpful

Posted Jun 7, 2016
Superb customer service from all, particularly Guido, Camille and Michel.
Comment from Hotel Management
Jun 15, 2016 by Sebastien, Hotel Management
Dear, We do thank you for this 5-stars-rating and for this nice comment on our Staff Members. Be sure that we forwarded your comment to them directly, and they thank you as well! Hope that we will have the pleasure to welcoming you back at Thon EU and in our "The XII" bar!
5 out of 5
by Jane from Hamar

Kommer tilbake

Posted Jun 7, 2016 on Hotels
Flott hotell. Liker beliggenheten - et rolig strøk med Metro som nærmeste nabo slik at man kommer seg dit man trenger. Akkurat passe gåavstand til EU-kvartalet.
Comment from Hotel Management
Jun 15, 2016 by Sebastien, Hotel Management
Dear Jane, Thank you very much for this review and the 5 stars-rating! We are happy to read that our location suits your needs, and we do hope that you will be back soon at Thon EU.