Great accommodation let down by poor housekeeping / upkeep
Posted Nov 14, 2008
I booked a one bedroom apartment and was given an upgrade to two bedroom. When I arrived I found I had what was a house! It must have been lovely when first refurbished. Given that this was only in 2007, it's a shame they haven't bothered to keep on top of things. The fridge and microwave were dirty, not cleaned from last occupant(s). The bin in the kitchen was broken and dirty and there was one solitary wine glass, three mismatched mugs, and four teaspoons for a two-bed place. The shower curtain was vile, having a mouldy hem and being generally filthy. What a shame because it was a great place. I'd go again but take a disinfectant spray and cloths. Also, other hotel apartments leave at least a couple of dishwasher tablets, some washing up liquid, and a bit of soap - not a thing! NB. Not told at all that you have to pick up keys and check in at hotel up the road (Expedia should let people know this, first time I've used them so no glory there) - not very far, c100 yards, but awkward in the dark with heavy cases. I was dropped off by taxi in the evening and eventually spotted tiny sign which didn't even say if hotel was to left o right - it's left up Avenue Louise, Hotel Bristol Stephanie so be dropped off there first.