Ratings based on 372 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveler from California
Business oriented hotelPosted Oct 22, 2015
Pros: Close to airport with shuttle service. Restaurant with decent food and great hours.
Cons: Offer some thinner pillows in the rooms to accommodate back sleepers as well . Music in restaurant horrible, play some gentle music instead of techno.
Location: Nothing within walking distance. Weird people in the neighborhood.
Focused on business people, probably great for meetings and conferences, but not so much for regular tourists. Rooms are clean and functional but lack personal touch + only thick pillows, impossible to sleep on. Restaurant nice but some staff borderline rude(!) + techno dance music (?!).
for Everyoneby A verified traveler
Posted Sep 21, 2015
Nice staff, close to airport. Defiantly go there again
by A verified traveler
Very clean and modern, but not excellent servicePosted Sep 8, 2015
- Shuttle bus from the airport is not operated on Sundays after 11 am, which is very inconvenient. I did not have chance to know it until calling to the hotel after waiting for nothing at airport platform. It is actually noted on the us timetable, but in so tiny letters. - Then, I had to use a taxi - costed 20 euro! - Breakfast was included in my booking, but the staff said not inclusive. I needed to confirm. - Breakfast is just standard and fine. It could be better in other hotel in the area. - No business center. - Otherwise, hotel itself is very clean and comfortable.
for Getaway With Friendsby Ubiratan from Caxias do Sul
Very bad experience!Posted Aug 26, 2015 on Hotels
I had a very bad experience at this hotel. The attendant gave me two rooms with double beds, where I was booked with twin beds. She claimed that there were no rooms available, where after much stress and when I finally ask to speak to the manager, she told me she had managed the rooms. An hour later came a three buses full of Japanese who would get the hotel, which has characterized the hotel had practiced overbooking, to my knowledge. The other bad experience was that it was not possible to use the Airport shuttle, the times available are very limited (the shuttle was the main reason that we have chosen this hotel). I had to go back and forth to the hotel from the airport with taxi.
for Familiesby s from UK
Delayed Check in! Empty mini bar!Posted Aug 26, 2015 on Hotels
We booked this hotel on our way to Austria for over night stay and therefore arrived at hotel at about 9pm very tired. It took the check in clark more than half hour to see to other guests in front of us. The room we had was an executive room for three which was very clean and airy with massive floor to ceiling window .couldn't fault the room at all .the only down fall was that the mini bar was meant to contain drinks and water specially,which there was not a single bottle of water in it !when we contacted the reception ,we were told that in half hour they would bring water in which never arrived.we were so tired and changed into nighties that couldn't get out and get drinks from dispensing machine ,so when you get to your room ,check your mini bar first !
for Business Travelersby Mohammad Reza
Posted Aug 25, 2015 on Hotels
for Business Travelersby A verified traveler
Posted Aug 24, 2015 on Hotels
for Familiesby A verified traveler
Upscale airport hotel has awesome breakfast buffetPosted Aug 24, 2015 on Hotels
Late night check-in on the end of a 10 day European journey had us leaving from the Brussels Airport early the next am--weary travelers. Staff was awesome and arranged our next day shuttle and buffet breakfast. While the €20 breakfast is truly great, we had barely enough time to enjoy it as we rushed out for our scheduled shuttle which was just leaving as we ran to catch our plane.
for Familiesby Luc from hulshout
Posted Aug 18, 2015 on Hotels
was heel goed
by A verified traveler
Posted Aug 18, 2015
Das Hotel war nicht wie die anderen Van der Valk Hotels nicht so modern , Frühstück für 22 € zu teuer und keine große Auswahl...