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Reviews of Comfort Inn & Suites Bryant - Benton

2.5 out of 5
Comfort Inn & Suites Bryant - Benton
209 W Commerce St, Bryant, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 730 reviews" "
Rating 8 - Good. 181 out of 730 reviews" "
Rating 6 - Okay. 36 out of 730 reviews" "
Rating 4 - Poor. 6 out of 730 reviews" "
Rating 2 - Terrible. 6 out of 730 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable, really good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello NANCY,We're thrilled to hear you had an excellent stay with us! We hope to welcome you back soon for another memorable experience.

10/10 Excellent

Hidalgo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything. Very quiet and clean place. The service is very good and the food at breakfast is rich and sufficient
Stayed 2 nights in Mar 2024
Response from Manager on Mar 20, 2024
Hello Hidalgo,We appreciate your positive feedback on our quiet and clean hotel, as well as our excellent service and breakfast offerings. Your satisfaction is important to us, and we look forward to welcoming you back in the future.

6/10 Okay

Hope

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It seemed ok.. just broken or out to date stuff that needed to be repaired. Door didn’t latch properly to close on our room. No place to buy even Tylenol in the hotel, that was kind of a let down.
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Hope, We appreciate your feedback and apologize for the inconvenience you experienced. Please be assured that we have noted your comments and will address them with the relevant departments for improvement. Should you encounter any issues in the future, please do not hesitate to contact our management team directly.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Margaret,We appreciate your feedback on our hotel's convenience and are delighted to hear you enjoyed your stay. Your satisfaction is our priority, and we hope to welcome you back for another pleasant experience in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice safe place to stay. The bed and pillows were great-slept well. The elevator was worn and needed some update to the interior The staff was welcoming and so nice about dining recommendations. Breakfast the next morning offered several options. We will stay here again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Christine,Thank you for sharing your positive experience with us, we're glad to hear you enjoyed the comfortable bed and welcoming staff. We appreciate your feedback about the elevator and will take it into consideration for future improvements. We look forward to welcoming you back on your next visit!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Rooms are big and breakfast had lots of options! I would stay there again and highly recommend it!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello John,We are delighted to hear that you enjoyed our clean and quiet rooms, as well as our breakfast options. Thank you for recommending us, we look forward to welcoming you back in the future!

10/10 Excellent

Muhammad

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Muhammad,We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly if you have any further comments to share. We hope to welcome you back soon for another wonderful experience!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello James,We're thrilled to hear that you had a wonderful stay with us! If you have any more feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 17, 2024
Hello Roderick,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further suggestions or feedback, we encourage you to reach out to us directly so we can continue to improve our services. We hope to have the pleasure of hosting you again in the future!

8/10 Good

Chad

Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Chad,We appreciate you choosing our hotel for your stay. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the pleasure of hosting you again in the future. Have a great day!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Lauren,We are delighted to hear that you had a wonderful stay at our hotel! Your positive rating means a lot to us and we are thrilled that we exceeded your expectations. We hope to welcome you back soon for another exceptional experience!

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stay at this Comfort Inn and Suites every year we visit relatives in Arkansas. Never disappointed. Keep up the excellent work!! Judy Hardin
Stayed 1 night in Dec 2023
Response from Manager on Dec 27, 2023
Hello Judy,Thank you, Judy, for choosing to stay with us each year during your visits to Arkansas! We strive to consistently provide excellent service and accommodations for our valued guests. Your loyalty is much appreciated and we do appreciate your kind words. That said, we look forward to welcoming you and your husband back next time.

8/10 Good

Tony

Liked: Cleanliness, staff & service
Property is in need of some repairs but the check in staff were friendly and just great.
Stayed 1 night in Dec 2023
Response from Manager on Dec 25, 2023
Hello Tony, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly check-in staff. While we apologize for any inconvenience caused by the need for repairs, we continually strive to improve our property for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Friendly, clean, well maintained. Bed and pillows Amazing!!!. Pool, work out room avail. Breakfast was wonderful.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Laura,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our hotel to be friendly and clean, and that you enjoyed the comfort of our bed and pillows. It's great to know that our pool, workout room, and breakfast met your expectations as well. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Cheryl, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Cheryl,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Rachel,We greatly appreciate your perfect rating! We are thrilled to hear that you had an exceptional stay at our hotel. It was our pleasure to provide you with a top-notch experience. We would love to welcome you back for another outstanding stay in the future.

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Rhonda,Thank you for choosing our hotel for your stay! We are delighted to hear that you enjoyed your experience with us. If you have any other comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepy traveler's haven
All-in-all, great stop on my road trip. Only problem I had was other guests running down the hall making noise when I was sleeping. Other than that, great visit!
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello David J,Thank you for choosing our hotel for your road trip! We appreciate your positive feedback. We apologize for any disturbance caused by other guests during your stay, but we're glad to hear that overall you had a great visit. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bryant is well managed all the way around, top to bottom.
Stayed 2 nights in Nov 2023
Response from Manager on Dec 7, 2023
Dear Guest,Thank you for your positive feedback on the management of Bryant hotel. We strive to ensure that every aspect of your stay is well-managed and enjoyable. We appreciate your recognition of our efforts and hope to welcome you back soon for another great experience.

10/10 Excellent

Sharon

Stayed 1 night in Nov 2023
Response from Manager on Dec 22, 2023
Hello Sharon,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Shelby,Thank you for choosing to stay at our hotel! We are delighted that you had a fantastic experience during your stay with us and we appreciate your positive rating. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Excellent

Cheryl L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young lady that greeted me at the front desk was amazing. She was personable, helpful and kind. I was very impressed with her professionalism and ability to solve problems quickly.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Hello Cheryl L,Thank you for taking the time to share your positive experience with us! We are delighted to hear that our front desk staff provided you with excellent service. Their professionalism and problem-solving abilities are always appreciated. We look forward to welcoming you back on your next visit to our hotel.

10/10 Excellent

teresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello teresa,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us. If you have any future travel plans, we would love to welcome you back to our hotel.

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay-very clean, friendly staff, quiet and excellent breakfast.
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello Rita,Thank you for your kind feedback! We are thrilled to hear that you enjoyed your stay at our hotel and found our staff to be friendly and helpful. We take pride in maintaining a clean and comfortable environment for our guests. We are also delighted that you were able to relax in a quiet atmosphere and start your day with an excellent breakfast. We look forward to welcoming you back in the future.

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and stay were excellent. Great staff when we were there.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Murray,Thank you for your kind words! We're delighted to hear that you had an excellent stay with us and that our staff provided great service. We strive to ensure that all of our guests feel welcome and well taken care of during their time with us. We hope to have the pleasure of welcoming you back again in the future.

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. Comfortable bed. Nice shower. Good breakfast. Friendly staff.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Barry,Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed the spacious room, comfortable bed, refreshing shower, and tasty breakfast. Our staff takes pride in providing friendly service and ensuring a pleasant stay for all our guests. We hope to have the pleasure of welcoming you back soon.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities
Hotel is a little dated but well maintained. Friendly staff
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Vincent,Thank you for your feedback! We appreciate your kind words about our well-maintained property and friendly staff. As we strive to improve our guest experience, we take your comments into consideration. We hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Great breakfast, friendly staff, very enjoyable stay!
Stayed 2 nights in Oct 2023
Response from Manager on Oct 26, 2023
Hello David,Thank you so much for your commendation on our breakfast and how we were able to meet your expectations of cleanliness and friendly services in our hotel. We cannot begin to tell you how much we appreciate your review. We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from Manager on Nov 12, 2023
Hello Nancy,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great stay at our hotel. We strive to provide exceptional service and create a comfortable atmosphere for our guests. We appreciate your feedback and look forward to welcoming you back in the future for another pleasant stay.

10/10 Excellent

Ronny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off highway. Lots of food options nearby.
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Ronny,Thank you for choosing our hotel for your stay. We're glad you found our location convenient and enjoyed the nearby dining options. We hope to welcome you back soon!

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Robert,Thank you for your rating! If there anything I can assist you with regarding your stay please let us know.

10/10 Excellent

Kenzie

Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Kenzie,Thank you for taking the time to share your positive experience with us via rating! We are thrilled to hear that you had a wonderful stay and that everything met your expectations. We would love to have you back in the future to enjoy another memorable stay with us.

10/10 Excellent

Janet

Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Janet,Thank you for taking the time to share your perfect 5/5 rating with us! We are delighted to hear that you had a wonderful experience during your stay. We strive to provide exceptional service and we are thrilled that we met your expectations. Please keep us in mind for your future travels.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable. Helpful staff. Excellent overnight stay.
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hi Helen,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

2/10 Terrible

ROLLIN, CONROE

Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello ROLLIN,Thank you for taking the time to leave a review. We're sorry to learn that you were not satisfied with your recent stay. We value your feedback and would appreciate the opportunity to discuss your concerns further. Please reach out to our management team directly so we can address your specific issues in detail.

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and clerk friendly
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hi Cheryl,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Martha,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 7, 2023
Hello Shannon,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
morning breakfast was great
Stayed 4 nights in Sep 2023
Response from Manager on Oct 7, 2023
Hello richard,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Call food place to stay
Stayed 1 night in Oct 2023
Response from Manager on Oct 7, 2023
Hello Dwight,Thank you for your review and comments regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Cannot remember her name, but the girl who checked us in was extremely pleasant & helpful. We stay here often. Its always clean & comfortable
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hello Misty,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Dennis

Stayed 1 night in Sep 2023
Response from Manager on Oct 24, 2023
Hello Dennis,Thank you for your perfect rating! We are delighted to hear that you had an excellent experience at our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Cynthia,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Jennifer Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Jennifer Alice,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We appreciate you taking the time to share your experience.

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The beds were very comfortable and the hotel was nice and clean! They were generous with the number of towels and pillows.
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hi Lynn,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

10/10 Excellent

Eileen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off Interstate 30.
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Eileen,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Please do consider us again on your next visit to the area.

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hi Sabrina,It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice & clean. The breakfast was good. Overall, we enjoyed our stay here. Thank you!
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Elizabeth,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast as well as our room. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

Maria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that coffee is available when you arrive!
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Maria,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.