The 1st room we were in the a/c didn't cool & tv didn't work, but I went to the front desk & she immediately gave us a new room. Not an inconvenience since it's only my husband and myself. Breakfast is very basic, Bagels, Toast, Muffins, & 1 kind of cold cereal, coffee and juice. No hot food so don't over expect, if you want hot food there is a restaurant in the parking lot. Bed was comfortable, room was clean, shower was hot & good pressure. I would stay here again.