Posted Jan 22, 2017
Large hotel, and a lot of traffic, which meant noisy guests in and out overnight, but that isn't really the fault of the hotel. The room itself was clean and up to date. Comfy ambiance - beds were very comfortable to sleep in. Was nice to have a fridge and microwave. We went in the winter, so the hotel was probably not as busy as it normally is (which we preferred). The fitness center left much to be desired. 1 of the 2 treadmills were broken. When I first went in there were unsupervised kids all over the equipment - none was available because they were playing barefoot on it. More the parents fault than the hotel I guess, but I was surprised as how little equipment was in there. Also, when I finally was able to use the treadmill the lights would turn off after about ten minutes because they were motion censored. I'd have to get off and walk across the room for the lights to go back on.
Comment from Hotel Management
Jan 24, 2017 by Manager's Assistant , Hotel Management
Thank you for your review. I apologize for your experience in our fitness center. We will address this issue immediately. Thank you for choosing Best Western Plus Ruby's Inn.