Featured Image
1/88 Featured Image Featured image 1 of 88

Get an overview of this hotel4-star hotel with 2 restaurants and full-service spa

Location

Located in the heart of Bucaramanga, this hotel is within a 10-minute walk of San Pio Park and Cabecera Shopping Mall. Bucaramanga Modern Art Museum and Corfescu Theater are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 135 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like sofa beds and refrigerators. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Dann Carlton Bucaramanga features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5264 square feet (489 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a sauna, and a rooftop terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in April 2015.

Hotel Dann Carlton Bucaramanga is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 135 
  • Number of floors - 13 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 8 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Rooftop terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Free self parking 
  • Year Built 1996 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Conference space size (feet) - 5264 
  • Conference center 
  • Conference space size (meters) - 489 
  • Number of meeting rooms - 5 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Sofa bed  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Sofa bed 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

City View - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Brazza´s - This brasserie specializes in international cuisine and serves lunch and dinner. Open select days.

Alcatraz - Onsite bar. Open daily.

24-hour room service is available.

Breakfast

Start your day with a free buffet breakfast, available daily from 6 AM to 10 AM. You can order a meal from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Steam room in spa 
  • Couples treatment rooms 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the hotel:
  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: COP 40000 per person (one-way)
  • Late check-out fee: COP 190000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. No pets and no service animals are allowed at this property.


Sorry, we seem to have had an issue loading our review content. Try again?