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Hotel La Serrania

Photo gallery for Hotel La Serrania

Outdoor pool
Aqua center
Rooftop pool
View from room
Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel La Serrania

Hotel La Serrania

3.5 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar
Calle 33 No 30-26, Bucaramanga, Santander, 680002

Explore the area

  • Popular LocationAntonia Santos Park11 min walk
  • Popular LocationLas Palmas Park11 min walk
  • Popular LocationCanaveral Mall13 min walk
  • AirportBucaramanga (BGA-Palonegro Intl.)65 min drive

Room options

About this area


Hotel La Serrania is located in Bucaramanga. Holy Family Cathedral and Custodio Garcia Rovira Cultural House are local landmarks, and the area's natural beauty can be seen at Panachi and Parque Mejoras Públicas.

What's nearby

  • Parque Mejoras Públicas - 5 min walk
  • Corfescu Theater - 6 min walk
  • Antonia Santos Park - 11 min walk
  • Las Palmas Park - 11 min walk
  • Canaveral Mall - 13 min walk

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 65 min drive


  • La Cocina De La Abuela - 4 min walk
  • El Viejo Chiflas - 5 min walk
  • Kakahuat - 8 min walk
  • Restaurante Simbrah - 8 min walk
  • Saxo Cafe San Alonso - 8 min walk

About this property

Hotel La Serrania

3.5-star hotel
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Hotel La Serrania. For some rest and relaxation, visit the sauna or the hot tub. The onsite restaurant, Timara, features international cuisine. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • A computer station, a reception hall, and multilingual staff
  • A front desk safe, luggage storage, and concierge services
  • A 24-hour front desk, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 41 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the quiet rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Timara

Things to do

  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (50 square feet)
  • Meeting rooms


  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels


  • Cable channels
  • TV

Food and drink

  • Minibar
  • Refrigerator


  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Minimum check-in age - 18


Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: COP 60000

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: COP 60000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

La Serrania Casa de Huespedes
La Serrania Casa de Huespedes Bucaramanga
La Serrania Casa de Huespedes Hotel
La Serrania Casa de Huespedes Hotel Bucaramanga
Hotel Serrania Bucaramanga
Hotel Serrania
Serrania Bucaramanga
Hotel La Serrania Hotel
Hotel La Serrania Bucaramanga
Hotel La Serrania Hotel Bucaramanga

Frequently asked questions

Is Hotel La Serrania pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel La Serrania?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Hotel La Serrania on Nov 28, 2022 start from $39.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel La Serrania?

This property doesn't offer parking.

What time is check-in at Hotel La Serrania?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hotel La Serrania?

Check-out is at 1:00 PM. Late check-out is available for COP 60000 (subject to availability).

Where is Hotel La Serrania located?

Situated in Bucaramanga, this hotel is within a 10-minute walk of Parque Mejoras Públicas, Parque de los Niños, and Corfescu Theater. Megamall Shopping Center and Bucaramanga Modern Art Museum are also within 15 minutes.

Can I cancel my reservation for free at Hotel La Serrania and receive a full refund?

Yes, Hotel La Serrania offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel La Serrania cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 146 out of 260 reviews" "
" "5 - Excellent 56%
Rating 4 - Good. 90 out of 260 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 18 out of 260 reviews" "
" "3 - Okay 7%
Rating 2 - Poor. 4 out of 260 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 2 out of 260 reviews" "
" "1 - Terrible 1%




Staff & service




Property conditions & facilities



3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Need to improve breakfast. No good location, very noise street. Very kind staff.
Stayed 9 nights in Oct 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked with me on a very early check-in. Staff super helpful.
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 7 nights in Jan 2022

5/5 Excellent

Stayed 1 night in Aug 2021

5/5 Excellent

greis nataly
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel!!
The service and room was excellent. I highly recommend this hotel to anyone who is visiting Bucaramanga.
Stayed 4 nights in Jan 2020

3/5 Okay

Verified traveler
Traveled with family
Liked: Staff & service
The hotel was ok. Nothing special. But the room hasnt coffe maker and the bathdroom door broke. The hotel is very noisy. The breakfast is buffet but simple.
Stayed 4 nights in Jan 2020

4/5 Good

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correct but noisy at night
Correct hotel but noisy at night (hotel is close to a street full of nightclubs
Stayed 1 night in Nov 2019

3/5 Okay

Maria G.
Liked: Staff & service
Stayed 1 night in Jul 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major transport. The rooms were ok. A bit on the small side but clean. Close to restaurants and supermarket.
Stayed 1 night in Jun 2019