Ratings based on 1,226 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Lots of activities for families

Posted Apr 6, 2018
Pros: The staff
Cons: The food, drinks, and room comfort
Location: The location is excellent
The hotel itself was disappointing. Definitely in need of a renovation. The staff made our stay very enjoyable. The activity crew kept the days exciting. They were always happy and energetic. The evening shows were always full of excitement for all ages. We didn't enjoy the food or drinks.
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitehorse, Yukon Territory. Canada

Clean resort with friendly staff

Posted Mar 31, 2018
We had a great 12 day stay at the Royal Decameron. We were really impressed with the. Leanliness of the rooms, restaurants, buffets, pools, beach and grounds. The resort is not the newest, but we noticed constant upkeep (painting, landscape maintenance, grooming the beach, sweeping or washing the walkways or deck areas and lounge chairs. We had a lot of variety in food choices and never had to wait to grab a bite. Aside from the cleanliness, the staff was friendly and helpful. Not all spoke English well but everyone tried. A wide range of options for pool areas and we were in Block 5 , with the guests and pool area designated for adults only. We love children, but this was our get away to enjoy peace and quiet and if some young families did wander to the adult only area and pool the lifeguards quickly spoke with the individuals advising them (in a polite and respectful way) they needed to leave. And always pointing out the other nearby pools for them to use. Music and activities going on at other pools but the way it is set up could not hear the noise at pool 5. Great wait staff, and housekeeping was great. Thanks Royal Decameron for a much needed quiet and relaxing holiday. Would definitely go back to this resort.
Comment from Hotel Management
Apr 4, 2018 by Alberto Rodríguez, Hotel Management
Thank you very much for all your comments kathy and Glenn, we are happy to hear comments in which you can express that your holidays were great, we invite you to visit us soon. it Will be a real pleasure to take care of you in this your home away from home.
2 out of 5
by A verified traveler from Prince George BC

Posted Mar 25, 2018
Pros: Location
Cons: Stop sewer gas/smell at the bathroom and sinks.
Bad sewer gas smell at bathroom sinks. Even had water seep in under the room door to creat puddle on floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton Alberta

Posted Mar 12, 2018
Resort is very clean and well maintained. All staff are very friendly. Food could be warmer. Beds and pillows could use an upgrade. We had a problem with hot water in our shower and was immediately taken care of.
Comment from Hotel Management
Apr 4, 2018 by Alberto Rodríguez, Hotel Management
Thank you very much for all your comments Patricia, we are happy to hear comments in which you can express that your holidays were great, we invite you to visit us soon. it Will be a real pleasure to take care of you in this your home away from home.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Posted Mar 11, 2018
Over all the hotel is very nice , the food we tried was repetitive and nothing really special. We went out to eat and we founded an amazing restaurant called Claudio’s place not far from the hotel. The food there was over the top! If Decameron’ s food was similar to Claudio’s this hotel will be a diamond resort. Amazing sunsets in a colorful charming hotel.
Comment from Hotel Management
Apr 4, 2018 by Alberto Rodríguez, Hotel Management
Thank you very much for all your comments Ro, we are happy to hear comments in which you can express that your holidays were great, we invite you to visit us soon. it Will be a real pleasure to take care of you in this your home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gibsons, BC, Canada

I love this place.

Posted Mar 6, 2018
Pros: the location and the great staff
Cons: the service in the rodizio is a little slow, but the food was good.
Location: bucierias has a great market and lots of really nice places to eat. PV is close and lots of fun
I love this place lots of stuff to do around the complex and just a short walk to bucerias and a fun filled bus ride into PV. the staff are great and the food is fab. I especially love the al a carte restaurants. I was travelling alone and met lots of great people
Comment from Hotel Management
Apr 4, 2018 by Alberto Rodríguez, Hotel Management
Thank you very much for all your comments Margareth, we are happy to hear comments in which you can express that your holidays were great, we invite you to visit us soon. it Will be a real pleasure to take care of you in this your home away from home.
3 out of 5
Recommended
for Everyone
by A verified traveler from Qualicum Beach

I would go back... just not with my husband.

Posted Feb 27, 2018
DOn't show up on a sunday .The staff were lovely and the food was fresh the drinks were good quality.The alacart restaurants need to be booked in the morning and the chairs on the beach are constantly reserved by the 5:30 am risers.Whis is frustrating but not the hotels fault. There were 3 main areas in the complex 1 for young people 1 for geriatrics and 1 for kids. The rooms closest to the nightly entertainment were hell to sleep in but once moved to the block farther away it was fine. the lobby is the only place for wifi and so the rooms around that a area are loud as well. the early 5:30 crowd don't have much consideration for those that like to sleep past 8.It was more the people that were staying there for long periods of time that treated the resort as it was their personal hotel and I found them to be the issue not the resort or the stafff to the facility.
Comment from Hotel Management
Apr 4, 2018 by Alberto Rodríguez, Hotel Management
Thank you very much for all your comments Debby, we are happy to hear comments in which you can express that your holidays were great, we invite you to visit us soon. it Will be a real pleasure to take care of you in this your home away from home.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

5th time return

Posted Feb 12, 2018
Pros: Beautiful grounds and gardening...Beautiful beach...Beautiful pools.
Cons: More shade on Beach...Better lounges...Better plastic furniture in rooms. Better lighting in room. Caliber of food is OK but has gone downhill since
Location: Great. I rented a car and went to the little towns north. Beautiful beaches. I felt safe even though there were bad reports of crime in the US.
Staff is always wonderful. My housekeeper Deysi was wonderful. Wait staff great, polite and helpful.Gardens well groomed. Alcohol especially white and red wine very low quality. Bitter. Argh. Alcohol is lower shelf. Beach lounge chairs uncomfortable. Plastic chairs in room and small patio table minimal and uncomfortable. Gorgeous well maintained gardens. Food great...not exotic...wish they could pump up the food a bit, though everything excellent. Cleanliness great. I love Decameron in Bucerias and think the pools are pristine and the property is laid out beautifully. I hated the hamburgers in the all day dining rooms, though, the rolls were soggy.meat was steamed and bland. ..I can see where costs are being cut in the food budget...How foods are rotated from one day to another. I am afraid they are also cutting down on the waiting and kitchen staff...employees seem overloaded. Biggest complaint is the WiFi....why can you not get WiFi...even in the lobby it is poor reception. Thank you. I will come again. Expedia booking charged me an extra thousand US to book this vacationbooking was a horrible experience through Expedia and I got cheated...I had an emergency dental appointment so I had to take it but they charged me way more than I know I would have paid if I had booked my room separately. Thank you...olga@taosnet.com....OlgaTeresa Gonzalez Baigas
Comment from Hotel Management
Apr 4, 2018 by Alberto Rodríguez, Hotel Management
Thank you very much for all your comments Olgateresa, we are happy to hear comments in which you can express that your holidays were great, we invite you to visit us soon. it Will be a real pleasure to take care of you in this your home away from home.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, B.C.

Posted Jan 21, 2018
Cons: Quality of food, and varity.
Location: Location was great
The beach was great, the rooms good, the food O.K. we've had better at other 4 stare properties.
Comment from Hotel Management
Jan 31, 2018 by ALBERTO RODRIGUEZ, Hotel Management
Thank you very much for all your comments Al, we are happy to hear comments in which you can express that your holidays were great, we invite you to visit us soon. it Will be a real pleasure to take care of you in this your home away from home.
4 out of 5
by A verified traveler

Posted Jan 19, 2018 on Hotels
allright, prices are higher though
Comment from Hotel Management
Jan 22, 2018 by ALBERTO RODRIGUEZ, Hotel Management
Thank you Elaine for your feedback and your comments, and certainly the issues that makes us know, we will share it with our team to get feedback and improve and in turn improve. we hope that you will give us the opportunity to see you again in this your second home Decameron complex