Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Wijk en Aalburg

Centraal gelegen tophotel

Posted Aug 10, 2016
Pros: Leuk buitenterras van het restaurant. Aardig binnen zwembad.
Location: Vlakbij het oude centrum, musea, restaurants
Goede service, behulpzaam en informatief personeel. Fantastisch uitzicht vanuit de kamer en het balkon van de executive lounge op de 5e etage. Goed schoonmaak.
5 out of 5
by A verified traveler

Hotel was very convenient.

Posted Aug 7, 2016
Pros: Everything
Cons: Air conditioning seemed to be set at a specific temperature in the room I was in. It was comfortable but could have been a little cooler.
Location: Location was convenient for my stay. My daughter got married and her husbands family lived nearby. We did sight see which was amazing.
Hotel staff to include front desk, car service, restaurant and room attendants were very friendly, respectful and always smiling.
Comment from Hotel Management
Aug 8, 2016 by Athenee Palace Hilton team, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. I am pleased to read that you had an overall pleasant stay at our property and that you appreciated our central location, close to the main attractions of the city. Moreover, I am glad to learn that our team members were professional and affable, and that they contributed to making your stay even more pleasant. Nonetheless, I am sorry to read that you encountered issues with our air conditioning. Our team is 24-hours present therefore, during your next stay with us, please let us know about any inconvenience and our team will be happy to assist you in any matter. We are looking forward to the pleasure of hosting you again in the future. Kind regards, Freek Valk Director of Operations
5 out of 5
by A verified traveler from amsterdam

zeer veel comfort en service

Posted Aug 3, 2016
Hotel met geschiedenis, en nu zeer comfortabel en modern ontwikkeld. Zeer veel comfort, service en voorzieningen. Je hoeft het hotel niet uit! Als je dat wel doet, zit je centraal in de stad nabij musea, winkels en park.
5 out of 5
by A verified traveler from m

Personale infastidito

Posted Jul 28, 2016
Tutto bellissimo tranne per il personale alla hall distaccato e poco disponibile cosa che é molto strana per un Hilton a 5 stelle.
Comment from Hotel Management
Aug 1, 2016 by Athenee Palace Hilton , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We are content to learn that you had a wonderful overall stay with us, nevertheless I am sorry to read that you encountered issues with some of our team members. Please rest assured that your comments have been shared with our Front Office Manager whom will take action in this respect. We are looking forward to the pleasure of hosting you again in the future. Kind regards, Freek Valk, Director of Operations
4 out of 5
by A verified traveler from New York

Nice hotel close to old Center and Piata Revolutie

Posted Jul 14, 2016
Great breakfast buffet, excellent room that is clean and with all amenities. Efficient and helpful concierge and front desk staff. Friendly personnel and nice little swimming pool/Spa.
Comment from Hotel Management
Jul 20, 2016 by Hilton Management, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are happy to learn that you enjoyed staying at our hotel, and that you appreciated our breakfast options and other amenities such as the Health Club. We are looking forward to welcoming you again in the future. Kind regards, Freek Valk Director of Operations
4 out of 5
by A verified traveler

Best in Bucharest. HOTEL STAFF are so friendly

Posted Jul 12, 2016
GOOD EXPERIENCE. Hotel staff are so friendly and nice. I would recommend this hotel to everyone visiting bucharest.
Comment from Hotel Management
Jul 20, 2016 by Hilton Management, Hotel Management
Dear Guest, We really appreciate your nice comments about our team members, we are glad to learn that they contributed to making your stay an even better one and that you had an overall good experience at our hotel. We are looking forward to the pleasure of hosting you again when you travel to Bucharest. Kind regards, Freek Valk Director of Operations
4 out of 5
by A verified traveler

Nice Hotel

Posted Jul 11, 2016
Pros: staff is very friendly good location
Cons: room service selection wake up call service
Location: Good location, close to nice shops and food places
The hotel is in a good location. The staff is very friendly and helpful. The bed is my only complaint. It was very hard. Other then that it was a great hotel to stay at. Just make sure you get a cab called from the hotel and don't catch one from the one's that park across the street. They will try and rip you off.
Comment from Hotel Management
Jul 12, 2016 by Athenee Palace Hilton Management, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. I am truly pleased to learn that the friendliness of our team members and the service offered contributed to making your stay a pleasant one, and that you also enjoyed our centrally positioned property, close to the city’s main touristic attractions. I am sorry to learn that the bed features and the room service selection did not please you. Nevertheless, despite these issues, I hope we would still have the pleasure of hosting you in the future as well. Kind regards, Freek Valk Director of Operations
5 out of 5
by A verified traveler from Minneapolis

Nice hotel in central location

Posted Jul 10, 2016
Pros: Location, roominess of Diplomat suite.
The hotel is clean, in a good location, with very helpful staff. Food at the restaurant is good, but at breakfast time not of great variety (staples such as cereal, scrambled eggs, muffins etc... are offered, though).
Comment from Hotel Management
Jul 11, 2016 by Athenee Palace Hilton, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are pleased to read that our hotel and its amenities pleased you, yet we are sorry to learn that the breakfast options did not meet your expectations. Nonetheless, we hope that the good service offered by our team members contributed to making your stay an agreeable one and that we would have the pleasure of welcoming you again in the future. Kind regards, Athenee Palace Hilton team
4 out of 5
by A verified traveler from Kharkiv

Central location

Posted Jul 8, 2016
Good location within walking distance of Old town and major shopping, good facilities and restaurants in hotel.
Comment from Hotel Management
Jul 11, 2016 by Athenee Palace Hilton, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are happy to learn that our centrally located hotel close to the city’s major tourist attractions pleased you, and we are looking forward to welcoming you again and to offering you an even more enjoyable stay. Kind regards, Athenee Palace Hilton team
5 out of 5
by A verified traveler

Perfect place to stay at Bucharest

Posted Jul 5, 2016
Pros: Everything
Cons: Additional concierge to provide trip/tourist advice
Location: Walked to all nearby sites from the location including Parliament, Cismigiu Gardens, National Museum, etc.
Great location, all-inclusive facility that includes a restaurant with an expansive menu. I wanted to stay and try every item on the menu. The breakfast choices are fantastic and the rooms were very comfortable.
Comment from Hotel Management
Jul 5, 2016 by Hilton Bucharest, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are pleased to read that you appreciated both the centrally location of our hotel, well-situated in the heart of Bucharest, and the amenities provided, such as our comfortable room. Furthermore, we are content to learn that you enjoyed our dinner and breakfast options with a large array of refined and healthy goods. We are looking forward to welcoming you again at our hotel in the future. Kind regards, Athenee Palace Hilton team