Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from New York

Nice hotel close to old Center and Piata Revolutie

Posted Jul 14, 2016
Great breakfast buffet, excellent room that is clean and with all amenities. Efficient and helpful concierge and front desk staff. Friendly personnel and nice little swimming pool/Spa.
Comment from Hotel Management
Jul 20, 2016 by Hilton Management, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are happy to learn that you enjoyed staying at our hotel, and that you appreciated our breakfast options and other amenities such as the Health Club. We are looking forward to welcoming you again in the future. Kind regards, Freek Valk Director of Operations
4 out of 5
by A verified traveler

Best in Bucharest. HOTEL STAFF are so friendly

Posted Jul 12, 2016
GOOD EXPERIENCE. Hotel staff are so friendly and nice. I would recommend this hotel to everyone visiting bucharest.
Comment from Hotel Management
Jul 20, 2016 by Hilton Management, Hotel Management
Dear Guest, We really appreciate your nice comments about our team members, we are glad to learn that they contributed to making your stay an even better one and that you had an overall good experience at our hotel. We are looking forward to the pleasure of hosting you again when you travel to Bucharest. Kind regards, Freek Valk Director of Operations
4 out of 5
by A verified traveler

Nice Hotel

Posted Jul 11, 2016
Pros: staff is very friendly good location
Cons: room service selection wake up call service
Location: Good location, close to nice shops and food places
The hotel is in a good location. The staff is very friendly and helpful. The bed is my only complaint. It was very hard. Other then that it was a great hotel to stay at. Just make sure you get a cab called from the hotel and don't catch one from the one's that park across the street. They will try and rip you off.
Comment from Hotel Management
Jul 12, 2016 by Athenee Palace Hilton Management, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. I am truly pleased to learn that the friendliness of our team members and the service offered contributed to making your stay a pleasant one, and that you also enjoyed our centrally positioned property, close to the city’s main touristic attractions. I am sorry to learn that the bed features and the room service selection did not please you. Nevertheless, despite these issues, I hope we would still have the pleasure of hosting you in the future as well. Kind regards, Freek Valk Director of Operations
5 out of 5
by A verified traveler from Minneapolis

Nice hotel in central location

Posted Jul 10, 2016
Pros: Location, roominess of Diplomat suite.
The hotel is clean, in a good location, with very helpful staff. Food at the restaurant is good, but at breakfast time not of great variety (staples such as cereal, scrambled eggs, muffins etc... are offered, though).
Comment from Hotel Management
Jul 11, 2016 by Athenee Palace Hilton, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are pleased to read that our hotel and its amenities pleased you, yet we are sorry to learn that the breakfast options did not meet your expectations. Nonetheless, we hope that the good service offered by our team members contributed to making your stay an agreeable one and that we would have the pleasure of welcoming you again in the future. Kind regards, Athenee Palace Hilton team
4 out of 5
by A verified traveler from Kharkiv

Central location

Posted Jul 8, 2016
Good location within walking distance of Old town and major shopping, good facilities and restaurants in hotel.
Comment from Hotel Management
Jul 11, 2016 by Athenee Palace Hilton, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are happy to learn that our centrally located hotel close to the city’s major tourist attractions pleased you, and we are looking forward to welcoming you again and to offering you an even more enjoyable stay. Kind regards, Athenee Palace Hilton team
5 out of 5
by A verified traveler

Perfect place to stay at Bucharest

Posted Jul 5, 2016
Pros: Everything
Cons: Additional concierge to provide trip/tourist advice
Location: Walked to all nearby sites from the location including Parliament, Cismigiu Gardens, National Museum, etc.
Great location, all-inclusive facility that includes a restaurant with an expansive menu. I wanted to stay and try every item on the menu. The breakfast choices are fantastic and the rooms were very comfortable.
Comment from Hotel Management
Jul 5, 2016 by Hilton Bucharest, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback. We are pleased to read that you appreciated both the centrally location of our hotel, well-situated in the heart of Bucharest, and the amenities provided, such as our comfortable room. Furthermore, we are content to learn that you enjoyed our dinner and breakfast options with a large array of refined and healthy goods. We are looking forward to welcoming you again at our hotel in the future. Kind regards, Athenee Palace Hilton team
2 out of 5
by A verified traveler from Baltimore

Overrated hotel

Posted Jun 26, 2016
Small room , stained carpet , flies in the breakfast area ( on the tables ...i took a picture of a fly on a coffee cup ).
Comment from Hotel Management
Jun 29, 2016 by Athenee Palace Hilton, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. From your scores we understand that we did not manage to offer you the exceptional experience that you rightfully come to expect from a Hilton hotel, and we apologize for the inconveniences that you experienced. I am sorry to read that our room did not meet your expectations, but please rest assured that we have taken your comments into consideration. Regarding the issue experienced during breakfast, I have shared your comments with our restaurant manager whom I am sure will take the necessary action to avoid this situation from happening again. We hope that despite these inconveniences we will still have the chance to hosting you again and to offering you a memorable stay. Kind regards, Freek Valk Director of Operations
4 out of 5
by A verified traveler

Posted Jun 7, 2016
Location is at the city heart.courtyard and buffet is great
Comment from Hotel Management
Jun 14, 2016 by Athenee Palace Hilton, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to learn that you appreciated the location of our hotel, close to the city's main points of attraction, and that our terrace and food options pleased you. We are looking forward to welcoming you again in the future. Kind regards, Freek Valk, Director of Operations
1 out of 5
by A verified traveler

DON'T GO TO THE HILTON IN BUCHAREST!!!

Posted Jun 6, 2016
Pros: The lobby is nice and loud music speakers at the wedding hall.
Cons: everything!!! let us enjoy the hotel by havein the opertunity to sleep!!! And don't give promises that you can't hold for!!
I barely slept for 3 days because of the noise in the hotel!!! And thats what you get for ordering a suite!!! They do weddings at the hilton's, and the noise was non stop until 5-5:30 in the morning!! In the morning I got noise in my room from some kids music they had, and they had a "wonderful" solution - they downgraded me to a lower room!!! and promises for extra's that never happened! eventually I paid a lot of money for a suite - and got 3 days of barely sleeping and a ruined trip! Many other great hotels over there - PASS ON THE HILTON!!!
Comment from Hotel Management
Jun 24, 2016 by Athenee Palace Hilton, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We would like to apologize for having to deal with such an unpleasant situation during your stay at our hotel. We understand how uncomfortable must have been for you to not be able to sleep in your room due to the weddings’ noise. Our Front Office team member offered you another room as an alternative solution to make your experience less unpleasant. Please accept our sincere apologizes if we failed to offer you the standard expected from a Hilton hotel due to this event and we hope that despite the unpleasant experience we will still have the chance of welcoming you again at our hotel and to ensure you the right to have a rewarding stay. Kind regards, Athenee Palace Hilton team
5 out of 5
by A verified traveler from houston, texas

Beautifully located, beautifully run

Posted Jun 1, 2016
My experience could not have been more positive: beautiful room with a lovely view out over Revolution Square, excellent service, very prompt room service, good gym. When I needed a car to make a day trip, they arranged for an excellent car and driver at a reasonable rate (a black Mercedes with wifi). Everything was just terrific--can't see enough positive things about the facility and its staff.
Comment from Hotel Management
Jun 7, 2016 by Hilton Management, Hotel Management
Dear Guest, Thank you for choosing to stay at Athénée Palace Hilton and for taking the time to share your feedback on Expedia. I am pleased to hear that you enjoyed the amenities provided by our iconic hotel, such as our spacious and comfortable room with a view over the Revolution Square. Moreover, I am glad to read that our team members contributed to making your stay a pleasant one. Indeed, they are very motivated and helpful, and they would go the extra mile in order to exceed guests’ expectations. Thank you again for your nice comments, and we are looking forward to welcoming you again anytime you come back to Bucharest. Kind regards, Freek Valk Director of Operations