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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

4.3/5 Excellent
95 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationHerastrau Park4 min drive
Popular LocationArcul de Triumf8 min drive
Popular LocationVillage Museum9 min drive
AirportBucharest (OTP-Henri Coanda Intl.)11 min drive

Choose dates to view prices

  • Standard Queen

    Room amenities

    • 280 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Queen
  • Junior Suite

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite
  • Executive Queen

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsExecutive Queen
  • Executive Twin

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsExecutive Twin
  • Standard Twin

    Room amenities

    • 280 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsStandard Twin

About this area

Bucharest

Located in Bucharest, Crystal Palace Hotel is connected to a shopping center. Romanian Athenaeum and Village Museum are cultural highlights, and travelers looking to shop may want to visit Promenada and Baneasa Shopping City. Looking to enjoy an event or a game while in town? See what's happening at National Arena or Dinamo Stadium.

Visit our Bucharest travel guide
Map
Popular Location

What's nearby

  • Herastrau Park - 4 min drive
  • Arcul de Triumf - 8 min drive
  • Village Museum - 9 min drive
  • Museum of the Romanian Peasant - 11 min drive
  • Piata Romana - 11 min drive

Getting around

  • Bucharest Baneasa Station - 7 min drive
  • Timpuri Noi - 12 min drive
  • Henri Coanda Intl. Airport (OTP) - 11 min drive

About this property

Crystal Palace Hotel

4-star hotel connected to a shopping center in Aviației
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and concierge services are onsite. All 74 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with cable channels. Guests will also find minibars, room service, and coffee makers.
Crystal Palace Hotel offers 74 accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free extended parking
  • Free RV/bus/truck parking
  • Free nearby parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: RON 60 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Health club
  • Sauna

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Hungarian
  • Italian
  • Romanian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (538 square feet)

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in from noon - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RON 60 per person (approximately)
  • Airport shuttle fee: RON 115 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Crystal Palace Bucharest
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel
Crystal Palace Hotel Bucharest
Crystal Palace Hotel Hotel Bucharest

Frequently asked questions

Can I cancel my reservation for free at Crystal Palace Hotel and receive a full refund?
Yes, Crystal Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking and extended parking are free at this property; nearby parking is also free.
What time is check-in at this property?
Check-in is from noon–anytime.
What time is check-out at Crystal Palace Hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of RON 115 per vehicle applies.
Where is this property located?
Located in Aviației, this hotel is 0.5 mi (0.8 km) from Promenada and 1.6 mi (2.6 km) from Herastrau Park. Arcul de Triumf and House of the Free Press are also within 2 mi (3 km). Bucharest Baneasa Station is 30 minutes by foot.

Guest reviews

Overall score and ratings for Crystal Palace Hotel

4.3
Excellent
5 - Excellent
43
4 - Good
37
3 - Okay
12
2 - Mediocre
2
1 - Poor
1
4.4
Cleanliness
4.5
Service and Staff
4.0
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice

Met my initial expectations from a Business hotel.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location for business

The hotel was very nice, tidy and clean. The evening restaurant served very nice food. There was only a couple of things which were not so great: 1/ No Airconditioning during winter as heating is on. The room was 26 degrees which was too hot to sleep. I was told to open the window but its quite a busy road outside and lots of cars tooting their horns 2/ Breakfast was limited in relation to options of cold food.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend 100% is you have business in Aurel Vlaic

Very polite staff. Hotel is clean and comfy. Breakfast is excellent. Business district Aurel Vlaicu very close by. Also subway station within 10 min walk.

Stayed 2 nights in Dec 2019

3/5

  • Liked: Staff & service
  • Disliked: Room comfort
Hotel is ok for position but has to improve rooms

Hotel has good position for offices around, but we had a hard time booking the rooms because the prices spiked up a month before, although after some days they went dramatically down and hotel refused to reimburse the difference or apply benefits. The breakfast was excellent, although with little variety, and I have to say that service was really at top, with reception and waiters at complete disposal. When arrived I found the heating broken, the day after I was sent a reparation, which did not fix the issue completely, but temperatures overall were still ok. The rooms are a bit tired, bed are definitely not comfortable and sheets are really messy, it is impossible to sleep well in all these folds and covers which are none of the right size. For the price you can find something better around or in the center.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business

Helpful fast service. The breakfast staff was also very efficient and attentive. The room was of good standard and well equipped. Would go again. Perhaps a bit far out of out.

Stayed 1 night in Sep 2019