Solid hotel without any big surprises
Posted Apr 30, 2014 on Hotels
The hotel was clean with no major draw-backs which served us well at a good price point. We initially booked one night but could easily extend it by one night via email at the same rate when we decided to arrive one day early. The staff was friendly and polite, managed English well and helpfully answered our requests and queries, e.g. lending their own iron when we had to iron some clothes on short notice.
The room was big enough and had plenty of closet space. We stayed at the second floor and thus not affected by the club mentioned in other reviews, we did not notice it at all. The location was fine as we could easily follow major roads to reach Cismigui park in 20-25 minutes and Unirii square in 25-30 minutes. There were smaller restaurants, bars and grocery nearby for convenience as well. We were also happy to book airport transfer through them after our stay and that service worked flawlessly at a good price.
Minor issues were that breakfast table was not properly refilled when joining the last hour, the safe mentioned on their home page as installed in every room only existed in the reception and that we had to ask for shower gel and shampoo refill after cleaning service had completed our room as it was forgotten. The hygiene products were however immediately provided by the helpful receptionist when asked.
Also their information pamphlets had different content in Romanian and English and different from information in reception, on home page etc. causing some confusion regarding breakfast hours, available services etc. Something that should be easily correctable.
All-in-all the hotel delivered in line with expectations and was what we needed this time. If you don't seek excessive comfort or luxury this hotel should serve you well as well.