Ratings based on 426 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2016
Brilliant hotel!!:) Would recommend to anyone!! Great experience !!!
5 out of 5
by A verified traveler

The best five star hotel for the money

Posted Nov 14, 2016 on Hotels
Amazing customer service
5 out of 5
by A verified traveler

unparalled customer service

Posted Oct 31, 2016 on Hotels
Amazing
4 out of 5
by A verified traveler

Nice, but a little outdated

Posted Oct 25, 2016 on Hotels
overall the stay was good. Vents were dusty and there were crumbs on the bed. When we ordered room service or called for some help, half the time, the people who answered the phone was very rude and impatient.
5 out of 5
by A verified traveler

Convenient to Lego Land for our son 6 birthday

Posted Oct 24, 2016 on Hotels
Great staff
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Like A Second Home

Posted Oct 18, 2016
Location: Central to everything!
Our stay here was great. We would highly recommend this hotel to everyone. The staff & room were everything you would expect from the Ritz. Even our pet was treated well. Nice location to everything. We would stay here again without hesitation, such comfort. Thanks for a fantastic experience!
5 out of 5
by A verified traveler

Very friendly staff

Posted Oct 17, 2016 on Hotels
The bed was very comfy...gorgeous bathroom. Enjoyed having the separate seating area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Great location. Excellent staff. building but very well upgraded and maintained. The room was very comfortable. The gym was great. They need to have a sports bar type place within the hotel. Overall, very good stay at this Ritz.
5 out of 5
by A verified traveler

Loved the pillows!

Posted Oct 14, 2016 on Hotels
Relaxing and great!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels