Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
2.5 Room cleanliness
2.0 Service & staff
3.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Ok but no support after 5pm

Posted Jan 24, 2016 on Hotels
Flat was fine but if you have any problems after 5pm you are on your own. For example the fiat was a bit cold and looked everywhere but could not find any controls for the heating
1 out of 5
by A verified traveler

Misleading description and sub-standard apartment

Posted Aug 19, 2015 on Hotels
I had several issues with the whole package; see below some of the main points 1. I did not get the apartment I had booked and paid in full. It was smaller and with no balcony. 2. The apartment had many defects. For example, broken tiles in bathrooms, broken blinds, broken toilet roll holder, broken lock to bathroom, broken sliding doors to wardrobe, kitchen lights not working, TV remote not working, apartment was dirty and not cleaned. I have made a formal complaint, so far Hotel.com have not replied.