Lovely apartment, but beware check-in
Posted Nov 7, 2014 on Hotels
I was very happy indeed with the apartment. It was clean and comfortable. However the check in process was painful. I had booked through Hotels.com in the afternoon for an apartment that same night. I received the standard Hotels.com confirmation, but I had no email or information from Cotels telling me where to collect the key or check in. So I simply arrived at the address of the flat with all my luggage and groceries. After some confusion it transpired that I had to collect the key from some way up the road. I wouldn't mind this if I had been told beforehand, but as it was it was extremly inconvenient.
The sofa had lost all it's spring and wasn't very comfy. Other than that the apartment was lovely. It had Sky, and fast wifi, and unlike other serviced apartments I have stayed at it came with some complimentary items like milk and cereal which was a really nice touch.
It was slightly annoying that I had to check out/leave the key up the road again, and couldn't simply leave it at the building where I was staying.