Ratings based on 602 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Essex

Relaxing hotel 10 minute drive from MK

Posted Nov 21, 2016
Pros: Most staff were dressed for Children in Need which was a great welcome ! Helpful and welcoming staff
Cons: Would be helpful if staff at breakfast counter can speak English making communication about requests possible.
Location: Harvester is next door which is handy though food is just passable. It got very busy and noisy over the weekend so we ate in the bar which was cosier
Relaxing , clean and well designed hotel with all the things we needed in the room. Top up tea, coffee and milk at the foyer for us to help ourselves. Good basic selection of breakfast with enough choice for everyone in our small party.
Comment from Hotel Management
Nov 21, 2016 by gm@expressmiltonkeynes.co.uk, Hotel Management
Dear Pensioners, Thank you for your great feedback and mostly for choosing us. Our service staff are fully trained to assist all our guests during the breakfast shift, I will certainly investigate the matter highlighted. I am glad you manage to spend a relaxing time with us and I hope to welcome you again in a very near future. Kind regards, Sylvain Lagier, General Manager
5 out of 5
by A verified traveler from Colne

Excellent hotel & facilities

Posted Nov 20, 2016
Pros: Really good room & staff
Cons: Nothing
Location: Next to a Harvester restaurant but wouldn't recommend it
Stayed for the first time for 1 night. Staff were really friendly & helpful. Rooms were newly refurbished & everything needed was on hand. Stayed in many HIE before & this was definitely the best
Comment from Hotel Management
Nov 21, 2016 by gm@expressmiltonkeynes.co.uk, Hotel Management
Dear Dave, what an amazing feedback! Thank you very much for choosing our Holiday Inn Express in Milton Keynes. I hope we will welcome you back again on your next trip to this vibrant city. Kind regards, Sylvain Lagier, General Manager
5 out of 5
by A verified traveler from c.

Hôtel agréable

Posted Oct 29, 2016
Nous avons séjourné dans cet hôtel en amoureux , afin d assister à un mariage . Le personnel est bilingue ce qui est rare en Angleterre. Ils sont aux petits soins , agréables et disponibles. La chambre est très propre , l'équipement est fonctionnel sèche cheveux fer à repasser. Le buffet du petit déjeuner de très bonne qualité et bon marché.
Comment from Hotel Management
Nov 3, 2016 by Tiago Rosa - Guest Services Manager, Hotel Management
Chers luc et arlette, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Cordialement, Tiago Rosa Guest Services Manager
4 out of 5
by A verified traveler from London, UK

Posted Oct 24, 2016
Pros: friendly staff, large room, quiet location, good matress and decent breakfast selection. Staff were very quick to fix problems (LED light strip was loose, fixed within a day).
Cons: Bathroom was a wet-room so the floor was prone to getting wet - bit annoying, lifts had quite loud speakers, prefer feather/down rather than hollowfibre duvets and pillows.
Location: Hotel is slightly further out from MK city centre but still very driveable. A quieter location to stay as in the centre of an office park.
Comment from Hotel Management
Oct 26, 2016 by Tiago Rosa - Guest Services Manager, Hotel Management
Dear W, Thank you for your kind words. I'm glad to read our team was able to fix the LED lights in a timely manner. Our Hotel is only 5 minutes drive from central Milton Keynes and a short walk from Willen Lake. Hope to welcome you back to the Hotel soon, Kind Regards Tiago Rosa Guest Services Manager
5 out of 5
by A verified traveler from northern

Ecellent

Posted Oct 4, 2016
Pros: New rooms, very modern bathrooms, more sockets available for phones etc
Cons: Nothing
Location: Plenty going on in area for all ages
Knowledgable, friendly staff, great welcome, everything explained
Comment from Hotel Management
Oct 5, 2016 by Tiago Rosa - Guest Services Manager, Hotel Management
Dear M, I'm glad you enjoyed our newly refurbished bedrooms and that our team was able to explain what you needed to know. Kind Regards Tiago Rosa Guest Services Manager
5 out of 5
by A verified traveler from london

Dog friendly stay

Posted Oct 4, 2016
Pros: Staff, breakfast.
Cons: Dogs allowed in lounge/ bar area
Location: Main centre and theatre less than 10 minutes drive. Adjacent to Willen park with water sport facilities.
Modern hotel with good connections to city centre & M1. Located on business park with Harvester restaurant opposite, dogs allowed in certain rooms and sufficient green spaces around car park for dogs to make use of albeit too small to exercise off lead. Staff fantastic- very friendly and made great impression. Complimentary breakfast of surprisingly good standard and choice. Highly recommend.
Comment from Hotel Management
Oct 4, 2016 by Tiago Rosa - Guest Services Manager, Hotel Management
Dear buddie, Thank you for your kind comments following your recent stay at our Hotel. I'm glad you enjoyed your stay and that you found our location central to your needs. Tiago Rosa Guest Services Manager
4 out of 5
by A verified traveler

Nice hotel but shower needs power.

Posted Sep 20, 2016
Nice hotel but shower needs power and breakfast time should be extended to 10.30. AM.
Comment from Hotel Management
Sep 22, 2016 by Tiago Rosa - Guest Services Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review of our Hotel. I have passed your comments regarding the shower and breakfast times to the relevant departments. Hope to see you again soon. Kind Regards Tiago Rosa Guest Services Manager
5 out of 5
by A verified traveler

Great hotel; close to all amenities. Great service

Posted Sep 19, 2016
Great hotel. Close to all amenities. Great staff, all very friendly and helpful. Room and service second to none
Comment from Hotel Management
Sep 22, 2016 by Tiago Rosa - Guest Services Manager, Hotel Management
Dear Guest, Thank you for writing a review of our Hotel following your recent stay at our Hotel. I'm glad you enjoyed your stay with us. Hope to see you again soon. Kind Regards Tiago Rosa Guest Services Manager
5 out of 5
by A verified traveler from Ireland

Friendly staff

Posted Sep 6, 2016 on Hotels
Stayed in this hotel for 2 nights and could not fault this place the room lovely and the staff where very plesent and really went out of there way to help us out with several issues we had with travel I would highly recommend this place as I will be defiantly be staying here next year when I return
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your kind words following your recent stay at our Hotel. I'm glad our team was able to assist you with the issues you encountered. Hope to see you again soon. Kind Regards Tiago Rosa Guest Services Manager
4 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Dear Traveller, Many thanks for rating us 4 out 5. I hope your overall experience met your expectations. We look forward to your next visit. Kind regards, Sylvain Lagier, General Manager