Ratings based on 275 Verified Reviews

4.5 out of 5
85% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Mar 17, 2020
Great place to be. I wish they had one in Miami Florida. That would be excellent.
Comment from Hotel Management
Mar 18, 2020 by Sonia Villagomez, Hotel Management
Hello, Thank you kindly for your feedback. We are thrilled to have exceeded your expectations and you had an excellent stay. I have shared your feedback with our leaders, Midtown Miami has a lovely ring to it! Please visit again soon. Warm regards, Sonia Villagomez
5 out of 5
by A verified traveler

Posted Mar 17, 2020
Fantastic staff and top notch gym facilities. Would recommend to anyone staying in Chicago.
Comment from Hotel Management
Mar 18, 2020 by Sonia Villagomez, Hotel Management
Hello, Thank you for choosing Midtown as your home away from home in Chicago. We appreciate the recommend and look forward to having you return soon. Warm regards, Sonia Villagomez
4 out of 5
by A verified traveler

Posted Mar 17, 2020
Comment from Hotel Management
Mar 18, 2020 by Sonia Villagomez, Hotel Management
Thank you for rating your stay with us. We hope to welcome you back to Midtown when your travels bring you back to Chicago. Warm regards, Sonia Villagomez
5 out of 5
by A verified traveler

Posted Mar 14, 2020
Comment from Hotel Management
Mar 16, 2020 by Sonia Villagomez, Hotel Management
Thank you for rating your stay with us as excellent! Please visit Midtown again soon. Warm regards, Sonia Villagomez
1 out of 5
by A verified traveler from Cincinnati

Posted Mar 11, 2020
Our room ( room 424 ) was located under there WEIGHT ROOM !!!! You could hear people dropping weights continuously!!! HORRIBLE EXPERIENCE
Comment from Hotel Management
Mar 12, 2020 by Sonia Villagomez, Hotel Management
Hello Mike, Thank you for your feedback. We sincerely apologize for any noise disturbances you experienced during your visit to Midtown. We value guest feedback and wish we could have addressed your concerns to help while you were here. If you should decide to give us another chance, we would welcome the opportunity to have you back for a better experience. Sincerely, Sonia Villagomez
3 out of 5
by A verified traveler from NY NY

Posted Mar 11, 2020
I did not like that there was no room service, no mini bar, and housekeeping left dirty glasses and did not replace them with clean ones.
Comment from Hotel Management
Mar 12, 2020 by Sonia Villagomez, Hotel Management
Hello, Thank you for your choosing Midtown for your Chicago travels. We apologize for any inconvenience and hope you had an opportunity to join us in Chromium restaurant and bar where we welcome guests to join us for breakfast, lunch or dinner as well as cocktails. Sincere thanks again for making us aware of the glassware, rest assured we take this very seriously where this has presented us with a retraining opportunity with our staff. Please let us know when your travels bring you back to Midtown. I hope to welcome you back, personally inspect your guest room and ensure you have a seamless stay. Warm regards, Sonia Villagomez
5 out of 5
by A verified traveler from Columbus Oh

Posted Mar 10, 2020
Modern, clean, great concept. Loved complimentary classes. Food was excellent
Comment from Hotel Management
Mar 10, 2020 by Sonia Villagomez, Hotel Management
Hello MaryLynn, Thank you kindly for sharing your feedback. We are delighted you had a pleasant stay at Midtown, you liked our modern design and the food was excellent in Chromium! Kind regards again for taking the time to share your feedback. We hope to welcome you back soon. Warm regards, Sonia Villagomez
5 out of 5
by A verified traveler from Cleveland

Posted Mar 10, 2020
We were only there one night but everyone was very nice and rooms we’re comfortable
Comment from Hotel Management
Mar 10, 2020 by Sonia Villagomez, Hotel Management
Hello Mary, Thank you for your feedback. I am happy to read you had a comfortable stay and our service levels met your expectations overall! Sincere thanks again until your travels bring you back to Midtown Chicago. Cheers, Sonia Villagomez
5 out of 5
by A verified traveler

Posted Mar 2, 2020
Comment from Hotel Management
Mar 2, 2020 by Sonia Villagomez, Hotel Management
Thank you for rating your stay at Midtown! Please visit again soon. Warm regards, Sonia Villagomez
5 out of 5
by A verified traveler

Posted Feb 26, 2020
Comment from Hotel Management
Feb 28, 2020 by Sonia Villagomez, Hotel Management
Hello, Thank you for rating your stay at Midtown! Please visit again soon. Cheers, Sonia Villagomez