Excellent customer service
Posted Feb 21, 2017
Lovely hotel. Lobby feels very grand, but the staff are extremely welcoming and helpful. The hotel's restaurant served beautiful food. Good selection, and great prices. I was recommended a delicious Hungarian wine by our waiter. The waiter was knowledgeable and couldn't do enough for us. The spa and wellness facilities were lovely, and despite getting quite busy at times were still peaceful.
The location was a little out of central Budapest, but close to lots of ruin bars which offered different experiences only a couple of minutes from the hotel. There is also a great waffle bar just down the street which was lovely and suh good value for money.