The room was basic enough for what I needed, but the late night receptionist, Balaizs (I hope I have spelled correctly) was an absolute angel. He helped me with my bags after a long flight, helped me with getting from the hotel in to Budapest and to a different train, pointed out places of interest that I had to see, as the first person I interacted with properly in Hungary, I felt right at home and was so happy to meet him! Wonderful staff here :)