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Reviews of Mamaison Residence Izabella Budapest

Mamaison Residence Izabella Budapest
Izabella utca 61, Budapest

Reviews

9.6

Exceptional

Rating 10 - Excellent. 195 out of 249 reviews" "
Rating 8 - Good. 45 out of 249 reviews" "
Rating 6 - Okay. 8 out of 249 reviews" "
Rating 4 - Poor. 1 out of 249 reviews" "
Rating 2 - Terrible. 0 out of 249 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful hotel! My wife and I stayed here with our daughter over the holidays and it was a magnificent stay. The staff was friendly, the room was extremely spacious and clean, and the location was perfect. We were able to walk everywhere we wanted to go, yet it was far enough away from the hustle and bustle that it was quiet and safe. Overall, we highly recommend staying at Mamaison Residence Izabella!
Stayed 9 nights in Dec 2023
Response from Gabor Gubanek on Jan 17, 2024
Dear Jeffery,Thank you for taking the time to share your wonderful experience at the Mamaison Residence Izabella. We're delighted to hear that you and your family had a magnificent stay during the holidays.It's fantastic to know that you found the staff friendly, the room extremely spacious and clean, and the location perfect for exploring the city. We're pleased that the hotel's proximity allowed you to walk to various places while still providing a quiet and safe environment.Your high recommendation means a lot to us, and we appreciate your positive feedback. If there's anything specific you loved about your stay or if there are areas where we can continue to enhance your experience, please feel free to share.Thank you for choosing Mamaison Residence Izabella, and we look forward to welcoming you and your family back for another memorable stay.Warm regards,Gabor GubanekFront Office Manager

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay especially as it was right around the corner from Andrassy Blvd. Shopping and restaurants close by. Spacious, modern apartments. The staff were very welcoming and helpful.
Stayed 7 nights in Aug 2023
Response from Gabor Gubanek on Dec 28, 2023
Dear Mary,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you really enjoyed your stay, especially appreciating the convenient location near Andrassy Blvd, the proximity to shopping and restaurants, and the spacious, modern apartments.Your kind words about the welcoming and helpful staff are greatly appreciated. If there's anything specific you loved about your stay or if there are areas where we can continue to enhance your experience, please feel free to let us know.Thank you for choosing our establishment, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

8/10 Good

Audett

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice property indeed. Would definitely stay again if ever in Budapest. Only complaint is that we got in early and waited almost an entire day to check in. There was no urgency at all to get us settled in before 3 p.m. As it turned out we did not get into our suite until closer to 5 pm.
Stayed 7 nights in Aug 2023

8/10 Good

Mei Wah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kerry

Stayed 1 night in Jun 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023
Response from Lilla Szalai - Front Office Manager on Mar 23, 2023
Dear Jocelin,Thank you for choosing Mamaison Residence Izabella for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests.We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards,Lilla SzalaiFront Office ManagerMamaison Residence Izabella Budapest

10/10 Excellent

Jon

Liked: Cleanliness, room comfort
Excellent Apartment-type Accommodation
Stayed here on a city-break. We were put in one of the newly refurbished rooms and were impressed with the large amount of space and overall standard of the accommodation. We did not try breakfast or other meal options, but the kitchen in the apartment was sufficient to make our own breakfast using items bought from the supermarket just down the road. Handily located near to a Metro stop. Great choice if you are visiting Budapest.
Stayed 3 nights in Aug 2022
Response from Lilla Szalai - Front Office Manager on Sep 7, 2022
Dear Jon,Thank you for choosing Mamaison Residence Izabella for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests.We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards,Lilla SzalaiFront Office ManagerMamaison Residence Izabella Budapest

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Comfortable stay
Very nice stay. Apartment was comfortable and had everything we needed. Trains are loud and can be heard all day and night, although they became white noise eventually. Light sleepers probably won’t like them. Good location. Wish there were extra pillows and blankets. Great wifi.
Stayed 7 nights in Jul 2022
Response from Lilla Szalai - Front Office Manager on Aug 23, 2022
Dear Valued Guest,Thank you for choosing Mamaison Residence Izabella for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests.We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards,Lilla SzalaiFront Office ManagerMamaison Residence Izabella Budapest

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Beautiful hotel perfectly located
Beautiful hotel perfectly located with good transport links to everywhere in the city and plenty within walking distance.
Stayed 2 nights in Feb 2022
Response from Lilla Szalai - Front Office Manager on Mar 7, 2022
Dear Richard, Thank you for choosing Mamaison Residence Izabella for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests and let me thank you for highlighting the perfect location. We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards, Lilla Szalai Front Office Manager Mamaison Residence Izabella Budapest

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Izabella is a great hotel located just off Andrassy Ut with perfect access to the metro and Hero's Square. It is quiet, clean, and comfortable. The staff is attentive and seeks to serve. The breakfast is worth the price and is in a pleasant space. I recommend this hotel to anyone seeking a nice stay in Budapest.
Stayed 1 night in Jul 2021
Response from Lilla Szalai - Front Office Manager on Jul 23, 2021
Dear Valued Guest, Thank you for choosing Mamaison Residence Izabella for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay with us. We are very happy to see that you loved you stay in our hotel. Let me thank you for highlighting the great location, the cleanliness and the attentive staff. Your kind words are much appreciated. It was our pleasure to host you and we truly hope to meet you again in the not so distant future. Best regards, Lilla Szalai Front Office Manager Mamaison Residence Izabella Budapest

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The stack was extremely friendly. Rooms were updated and bathrooms were immaculate. Common areas could use some updates and breakfast (coffee and tea all day was nice) was so so, but very well located and Budapest is amazing. Would definitely stay there again.
Stayed 3 nights in Jul 2021
Response from Lilla Szalai - Front Office Manager on Jul 13, 2021
Dear Valued Guest, Thank you for choosing Mamaison Residence Izabella for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests and let me thank you for highlighting the extremly friendly staff ant the location. Thank you for your useful remarks of the breakfast, we always do our best to improve our services. We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards, Lilla Szalai Front Office Manager Mamaison Residence Izabella Budapest

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, room comfort
Excellent
Everything was excellent from start to finish, the staff were very friendly and helpful also, the property was lovely and clean.
Stayed 2 nights in Jul 2020
Response from Lilla Szalai - Front Office Manager on Aug 4, 2020
Dear Kevin, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our team. Our staff are trained to provide only the best in customer service, and we are pleased that you found our hotel lovely and clean. We look forward to seeing you on your next trip to Budapest! Best regards, Lilla Szalai Front Office Manager Mamaison Residence Izabella

6/10 Okay

Gordon

Liked: Cleanliness, room comfort
Care! Major Renovations during our stay! Noise!!
Internally, apartment was stunning, but experience marred by squads of builders renovating lower 3 floors on Garden wing. Hammering, sawing and drilling started @ 7.22am so no hope of lazy, quiet start to the day! Work expected to finish early April. Quality of finish and ammenities are however, superb within the apartment. 5**** for that! Exceeded expectations. Izabella's location is excellent, 2 mins from Metro, and only 10 mins into City Centre on variety of buses,trams,metro & trolleybuses running every 2 mins! Hotel breakfast overpriced and Lidl supermarket only 8 mins walk away for freshly baked rolls/ pastries etc. Budapest again excellent for a 3/4 night stay. Prices modest, food quantities and quality both great all over. Pity about being roomed in a building site, though. Otherwise, would have given this a full 5 stars throughout. Just check that you are NOT in their Garden wing for the next 4/6 weeks, if you want some lie-in time before site-seeing!!! I will fully recommend this to friends and family, once the builders are known to have left!!
Stayed 4 nights in Feb 2020

8/10 Good

Rich, New York

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel relies heavily on staff and business partnerships. The front desk staff is great, especially Anna, who is always busy but is able to pause seamlessly and handle your issues. She is pleasant, knowledgeable, and friendly. The hotel is lucky to have her. The food relationship is prompt with good food. Not all the food in Budapest is good. So i used this a lot, pizza, pasta, yum.
Stayed 3 nights in Oct 2019
Response from Dóra Anek on Nov 21, 2019
Dear Rich, Thank you for your kind reply, in the name of Anna as well! We highly appreciated the kind words. We do hope that we can welcome you back in the future. That time we will recommend some „must try” local food but we like the forever favorite pizza as well. Best regards, Dóra Anek –Residence Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, laundry! Staff was extremely interested in in us as individuals - meeting our needs & questions he never we asked. Helping us negotiate the phone system ( being from the states, we were ignorant). Would love them to be our neighbor!
Stayed 2 nights in Sep 2019
Response from Dóra Anek on Nov 21, 2019
Dear Guest, We are truly happy that we made your stay special! Thank you for the kind words and compliments.! Best wishes! Dóra Anek –Residence Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely celebration of a very special occasion!!
It was our 25th Wedding Anniversary and we had an amazing time at this hotel. Good location and the room we were given had only just been renovated and would be the bench mark for the rest of the hotel rooms. The room was amazing and absolutely made our celebration even more special! Every amenity you could want and complementary tea and coffee were available to have at any time. Staff were extremely helpful and friendly. Would highly recommend this hotel.
Stayed 3 nights in Sep 2019
Response from Dóra on Oct 3, 2019
Dear Lisa, Thank you very much for your kind feedback and also thank you for choosing us! We wish you all the bests and we hope that we can welcome you again in our Residence! Best wishes, Dóra Anek - Residence Manager

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Very friendly staff - excellent Room and surrounds !
Stayed 3 nights in Sep 2019
Response from Dóra on Oct 3, 2019
Dear Gerard, Thank you very much for choosing our hotel! Best regards, Dóra Anek - Residence Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near to most places of interest but in quiet road. Would stay again without question.
Stayed 6 nights in Sep 2019
Response from Dóra on Oct 3, 2019
Dear Guest, Thank you very much for staying at Mamaison Residence Izabella Budapest. We hope that we can welcome you back in the near future. Best regards, Dóra Anek – Residence Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Dóra on Oct 3, 2019
Dear Guest, Thank you very much for staying at Mamaison Residence Izabella Budapest. . Best regards, Dóra Anek – Residence Manager

8/10 Good

Randy, San Francisco, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have free use of laundry facilities. This saved us hundreds of dollars and was very convenient.
Stayed 4 nights in Sep 2019
Response from Dóra on Oct 3, 2019
Dear Randy, Thank you very much for staying at Mamaison Residence Izabella Budapest. We are happy that our laundry facilities met with your expectations. We hope that we can welcome you back in the near future. Best regards, Dóra Anek – Residence Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and very nice place. Clean and beautiful. The staff members are all nice and glad to help if needed. Thank you
Stayed 7 nights in Aug 2019
Response from Dóra on Oct 3, 2019
Dear Guest, Thank you very much for staying at Mamaison Residence Izabella Budapest. We hope that we can welcome you back in the near future. Best regards, Dóra Anek – Residence Manager

8/10 Good

vivian

Liked: Cleanliness, staff & service
Needs an upgrade
Thought the room was very stuffy even had a hard time breathing The staff was very kind and helpful
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019
Response from Dóra Anek on Jun 27, 2019
Dear valued guest, Thank you for your excellent rating of our hotel! Kind regards, Dóra Anek - Residence Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute we entered the hotel the receptionist Sandra was so warm and a bubbly host. She gave us tons of information about Belgrade and made us feel extremely welcome. We did not get the balcony room and therefore a horrible interior view, but the room itself was spotless, beds very comfortable and had a large and airy bathroom. TV had many English channels. Breakfast was also adequate and again the young girl serving us was so friendly and warm.. the staff at Argo deserve full marks.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, close to downtown and other attractions. Property is clean and convenient
Stayed 3 nights in Oct 2018
Response from Dóra on Oct 19, 2018
Dear Anonymous, Thank you very much for your nice comment and thank you for staying with us! Best regards, Dóra Anek-Residence Manager

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Amazing Hotel. Amazing, helpful and friendly staff. Great Location in the heart of Budapest.
Stayed 4 nights in Sep 2018
Response from Dóra on Oct 19, 2018
Dear Sebastian, Thank you very much for staying with us and special thanks for your precious time spent on sharing your kind feedback. We are happy to hear that you enjoyed your stay in our spacious apartment and we all appreciate very much your kind words about the service and our team as well. We wish you all the bests and we do hope that we can welcome you back in the near future! Warmest regards, Dóra Anek Residence Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment hotel!
We stayed at this apartment/hotel on two different occasions during our trip. The staff is very friendly and helpful. This first apartment was fine but not quite as good as the second which was just a little more high end. No complaints. we would easily stay here again.
Stayed 3 nights in Sep 2018
Response from Dóra on Oct 19, 2018
Dear Caroline, Thank you very much for choosing Mamaison Residence Izabella for your recent stay in Budapest. I am glad to read that you enjoyed your time with us, we always try to do our best, to provide a relaxing stay for our guests. We appreciate your kind feedback! We are looking forward to welcoming you again upon your next trip to Budapest! Best regards, Dóra Anek – Residence Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment hotel!
This was our most favorite apartment hotel of the trip. The staff was excellent. Very helpful and courteous. The apartment was spacious and nicely decorated. The bed was great and the bathroom was too.
Stayed 2 nights in Sep 2018
Response from Dóra on Oct 19, 2018
Dear Caroline, Thank you very much for your kind review regarding your recent stay at Mamaison Residence Izabella Budapest. I am glad to see, that you were satisfied with our location and services as well. I am really happy when I can read nice comments from our satisfied guests, that’s why we are working for! I wish you all the bests, and I hope we can welcome you in the near future. Kindest regards, Dóra Anek- Residence Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location from which to explore Budapest. Staff are knowledgeable and friendly. The suite was excellent and exceeded our expectaions for comfort and space. Thank you to all for a wonderful stay!
Stayed 3 nights in Aug 2018
Response from Dóra on Oct 19, 2018
Dear Anonymous, I am really happy to read your positive comments regarding your recent stay at Mamaison Residence Izabella Budapest. I am glad that you enjoyed your time with us, we always try to do our best, to provide a relaxing stay for our guests. We appreciate your kind feedback! We are looking forward to welcoming you again upon your next trip to Budapest! Best regards, Dóra Anek – Residence Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable. Great to have air conditioning in the relatively hot summer. Perhaps I missed the instructions to get to the parking garage. If not, it would be very useful to get such instructions so that I didn't have to park on the street and not knowing how to pay for it.
Stayed 2 nights in Aug 2018
Response from Dóra on Oct 19, 2018
Dear Anonymous, Thank you very much for taking time providing a review of Mamaison Residence Izabella Budapest! It is really kind of you to share your experiences with us. It is very important for us to have positive and negative feedbacks as well, because than we know if we are on the right way or not. Your comment is really useful for us, thank you very much! Please accept my apologise regarding the inconveniences about parking, but I do hope that if you could come back to our residence we can do your heart good. I hope we can welcome you back in case you will be in Budapest again. Kind regards, Dóra Anek – Residence Manager

8/10 Good

Tallyman, Calgary AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an excellent stay. The staff were very pleasant and helpful. Everything went without a hitch. Would recommend this aparthotel to anyone. Great location and roomy.
Stayed 6 nights in May 2018
Response from Dóra on May 16, 2018
Dear Valued Guest "Tallyman", Thank you very much for your feedback following your stay at Mamaison Residence Izabella Budapest. I am very pleased, that you have had a great time with us and you have enjoyed your stay in Budapest. Thank you very much for your nice words regarding our staff! We are looking forward to welcoming you again in our Residence. With kind regards, Dóra Anek- Residence Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joe
Mamaison Residence Izabella hotel is just a couple of blocks from the Oktagon area. Great location and the room was perfect
Response from Kata on May 9, 2018
Dear Joe, Thank you very much for your nice review! Hope we can welcome you again in the futur at Residence Izabella.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Dóra on Jan 10, 2018
Dear Anonymous, Thank you very much for staying with us and thank you for your rating! Kind regards, Dóra Anek-Residence Manager

8/10 Good

Joe, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to every where
Nice hotel close to all major tourist points in walking distance. Building is old and don't expect it has new facilities. However, staff are really nice and helpful, especial, Bence who helped us a lot when we were leaving.
Stayed 3 nights in Sep 2017
Response from Dóra on Oct 11, 2017
Dear Valued Guest „Joe”, We are grateful for sharing your personal experiences gained during your stay at Mamaison Residence Izabella Budapest. I am very happy to see that you enjoyed your Mamaison experience and looking forward to welcoming you back soon. Kindest regards, Dóra Anek – Residence Manager

8/10 Good

Ginette, Montreal, QC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location & amenities.
Apartments, so convenient. Good location, near metro, just of Andrassy blvd. Not in the busy center but it is more quiet. Convenience store at the corner, and nice Italian restaurant one block away. Nice and helpful staff. Practical to have washer and dryer in the basement (when one is available!) although it feels scary a bit to go there late at night!. There is also a small washing machine in the apartment itself. I was there only 4 days but if you stay longer it is nice to have a full kitchen and the extra space. Breakfast available on main floor. There are some stairs (a few steps) when you come into the building: not good when you arrive with luggage. To go to the airport, I sed the taxi service they partner with and that was awful. because I was a few minutes late to check out (less than 10 min) he drove like a madman (really) and then tried to charge me more than the set price. I point it out, he said OK but with an attitude. But that is not the hotel I guess.
Stayed 4 nights in Sep 2017
Response from Dóra on Oct 11, 2017
Dear Valued Guest "Ginette", Thank you very much for your kind review on Expedia regarding your stay at Mamaison Residence Izabella Budapest. I am glad that we could be at your service in need and make your stay here as pleasant as possible. I will transmit your kind words to our staff as well, they will be really happy for sure. I am a bit surprised regarding the taxi situation, because they should charge always the normal price for the guests, but of course we will contact the taxi company's Manager to explain the issue. I truly hope we will have the pleasure of seeing you back soon. Warm regards, Dóra Anek – Residence Manager

6/10 Okay

shirley, SF Bay area, California

Disliked: Cleanliness
Towels were very old. Wash machines and fryers were working poorly.
Stayed 2 nights in Sep 2017
Response from Dóra on Oct 8, 2017
Dear Shirley, Thank you very much for choosing Mamaison Residence Izabella Budapest. We hope that you had enjoyed your stay with us! Thank you for your feedback regarding the towels and washing machines! We do hope that we can welcome you back at our Residence in the near future! Kind regards, Dóra Anek- Residence Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Six Stars!! Great Experience.
Perfect location; roomy suite, large bathroom, good shower with plenty of hot water, big comfortable bed, 2 nice TVs, attractive furniture, and great amenities -- big laundry, fitness center, large kitchen with dishwasher and clothes washer. But the best is the friendly helpful staff!! When my car broke down, the splendid night manager, Daniel, spent an HOUR searching for a towing company in a small town 2 hours away from Budapest, which towed and repaired our car on a SUNDAY MORNING, saving us untold grief. Once we arrived, we found the entire staff to be way-above average! We spent a few lovely days here in rainy fall weather. Great place to call home while in Budapest.
Stayed 3 nights in Sep 2017
Response from Dóra on Sep 22, 2017
Dear Valued Guest „Anonymous”, Thank you very much for staying with us and special thanks for your precious time spent on sharing your kind feedback. I am glad to read that you have enjoyed your vacation in Budapest. We are happy to hear that you enjoyed your stay in our spacious apartment and we all appreciate very much your kind words about the service and our team as well. We wish you all the bests and we do hope that we can welcome you back in the near future! Warmest regards, Dóra Anek Residence Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Dear Anonymus, Thank you very much for choosing Mamaison Residence Izabella Budapest! Best regards, Dóra Anek-Residence Manager

10/10 Excellent

Jac, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartments
We had a beautiful apartment and really enjoyed our stay. Unfortunately it wasn't long enough being cut short by flight delays. Staff very helpful. About a 10 min walk to Hero square and about 20 - 30 mins mins to the River and historical sights. Located in a quiet area, but with quite a few cafes and restaurants nearby. Also a small supermarket not too far. Would stay again and highly recommend.
Stayed 3 nights in Aug 2017
Response from Dóra on Aug 18, 2017
Dear Jac, Thank you very much for staying with us and special thanks for your precious time spent on sharing your kind feedback. I am glad to read that you have enjoyed your vacation in Budapest. We are happy to hear that you enjoyed your stay in our spacious apartment and we all appreciate very much your kind words about the service and our team as well. We wish you all the bests and we do hope that we can welcome you back in the near future! Warmest regards, Dóra Anek Residence Manager

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosphere
Amazing! Very cultural
Stayed 5 nights in Jun 2017
Dear Kathryn, Thank you very much for your comment! We are glad to read that you enjoyed your stay with us! Hope we can welcome you some time in the future again! Best regards, Dóra Anek, Residence Manager

10/10 Excellent

Steve & Joy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel and space to relax
This small suite hotel is a mix of long stay residents and tourists. A good location withing walking distance of all the major Pest side areas of interest, and on the Metro & close to tram for longer trips. We had a 1 bedroom suite with kitchenette The quiet suite is a good size for two and comfortable (although the bed is very firm and the double bed comes with two single duvets). Staff are friendly and overall the feeling as you walk in after a long day of exploring is one of coming home.
Stayed 5 nights in May 2017
Response from Dóra on Jun 18, 2017
Dear Steve and Joy, I would like to thank you for taking the time to write such a positive review about your stay in Mamaison Residence Izabella Budapest. I was glad to read that you concerned our location good and our team made your stay more delightful. Thank you very much for your advice regarding the double duvet! I hope we will have the chance to accommodate you again in the near future. Best regards, Dóra Anek – Residence Manager

10/10 Excellent

Graham, Stratford on Avon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very centrally located in a quiet street
Reception staff were extremely helpful and pleasant. The apartment was comfortable and clean and well stocked. The massage therapist in the hotel gave a lovely massage. All in all, couldn't fault anything during our stay and would happily visit again.
Response from Dóra on May 22, 2017
Dear Graham, Thank you very much for choosing Mamaison Residence Izabella for your recent stay in Budapest. I am glad to read that you enjoyed your time with us, we always try to do our best, to provide a relaxing stay for our guests. We appreciate your kind feedback! We are looking forward to welcoming you again upon your next trip to Budapest! Best regards, Dóra Anek – Residence Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Friendly service and an amazing room for value! very spacious and clean. Nice balcony.
Response from General Manager on Mar 9, 2017
Dear Nicole, I was so pleased to read your excellent review on your stay with us at Mamaison Residence Izabella Budapest. It is a pleasure for us to see that our hotel and our facilities could all meet your expectations. We truly hope that you will grant us another opportunity to welcome you back to our Hotel in the near future. Best regards, Dóra Anek, Residence Manager

6/10 Okay

Verified traveler

Liked: Staff & service
Good location
Hotel was conveniently located in centre of Budapest.

10/10 Excellent

Ranko, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, again!
Everything you need, reasonable central, a good night sleep, a garage within the building, nice and polite personnel, affordable price. I'll be back!

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Residence well located in Budapest
This hotel is a residence where you can stay with family for a nice long week end or more. The kitchen is well equiped and living room is quite big with TV and CD rom reader. Bathroom and toilets are very convenient We have stay with two 2 young childrens 3 and 1 year old , and Residence provide us their beds free of charge. The check out has been adapted due to rest time in the afternoon, which was really a plus. Wiif is working perfectly. You can have breakfast in the ground floor in front of the nice courtyard.You can have fresh water or beer or fruit juice in the lobby. Fitness center and spas are available. Parking also is proposed Ask for garden view on Izabella side as even at night ambulances are very noisy in Hungary.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for stay in Budapest
Fantastic hotel apartment, spacious with free wifi. Love the location as everything is nearby.

10/10 Excellent

Laura, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment Living
Friendly, helpful staff. We really enjoyed our apartment over a hotel room, lots of space for a great price. Near the Jewish Quarter for restaurants and bars, close to metro stop for sightseeing.

10/10 Excellent

T, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in a converted apartment building
Fantastic location: the hotel is steps away from historic Andrassy street and about 20 minutes walk to the main downtown shopping area, Vaci street, and an even shorter walk in the other direction to Heroes' square. Service is excellent, the suit with 2 rooms was spacious, and it was conveninet to have an extra half bath. Room decor is simple and nice, however the kitchen furniture is a bit basic. We loved the washing machine, it would have been even better if they were able to provide some small amount of detergent because in the store one only can buy a huge box of it. They do not provide shampoo, conditioner or lotion unfortunately, but otherwise impeccable stay. We had no problems finding parking over the weekend right in front of the hotel, but we could have been just lucky. We did not have breakfast at the hotel, it seemed more like a basic American breakfast then a Hungarian one. On the other side of the street there is a small grocery store (called ABC) with excellent fresh local bakery items, meats, salamis and the famous Hungarian paprica, tomatoes and fruit that just explode of flavour, that is hard to beat. The underground hotel parking is very tight and fills up quickly. Overall excellent hotel for families, would definitely stay there again.

10/10 Excellent

Wong Hong Eie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment in great location
A lovely apartment in a great location. Central, 2 minutes walk from Metro line 1 and yet quiet. Once through the front door it feels like being in a secluded place. All major attractions even walkable. But the best is the service. Always friendly and helpful, 24x7. In particular Kata at front desk was great. I would have no hesitation recommending this gem.