Ratings based on 2,019 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from London

Mercore Hotel

Posted Dec 4, 2016
The hotel is the middle of the town centre. Surrounded with Tube station, tram station, cafes and restaurants. Tourist attractions are literally 20min away. For city berat superb hotel.
Comment from Hotel Management
Dec 6, 2016 by Mercure Korona, Hotel Management
Dear Ujj, Thank you for your comments. We are glad that you enjoyed the central location of our hotel. We hope your next visit will be as pleasant as the previous one. Kind regards, Mercure Korona Management
3 out of 5
by A verified traveler from Italian

Peccato...sarebbe stato bello se.....

Posted Dec 3, 2016
Vado al sodo: Posizione eccezionale Colazione strepitosa se prendi camera privilege..servita sul ponte di vetro tra i due palazzi Purtroppo camera minuscola Bagno con odore di fogne Tubi acqua nei muri che tremano tutta la notte e non fanno dormire. Peccato....
Comment from Hotel Management
Dec 6, 2016 by Mercure Korona, Hotel Management
Dear Guest, Thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our quests’ needs and expectations. It is our hope that you will give us the chance to better serve you in the near future. Kind regards, Mercure Korona Management
5 out of 5
by A verified traveler from Hampton

Four day stay in Budapest

Posted Dec 2, 2016
Pros: The spaciousness of the reception area and corridors as well as the quiet, clean and warm bedrooms and comfortable beds. The central location is good.
Cons: Cheaper breakfast options should be available.
Location: Central location for the big Indoor Market and riverside as well as within walking distance of most major sights.
The hotel was in a convenient central location. The reception staff were polite and helpful. Our room was very clean, warm and comfortable with no noise from the streets. The hotel pool was small but clean and adequate for a city break. Breakfast buffet was expensive so we did not partake. I would certainly recommend the Mercure Korona.
Comment from Hotel Management
Dec 6, 2016 by Mercure Korona, Hotel Management
Dear Lorraine, Thank you for your appreciative words. We are glad that you enjoyed you stay at our hotel. We hope your next visit will be as pleasant as the previous one. Kind regards, Mercure Korona Management
3 out of 5
by A verified traveler

Posted Dec 1, 2016
Lovely hotel, brilliant location it was just a shame that over the 4 nights we stayed there we found the hotel reception staff rude and unhelful
Comment from Hotel Management
Dec 6, 2016 by Mercure Korona, Hotel Management
Dear Guest, Thank you for your comments and positive words about our location. We are really sorry that you were not satisfied with the staff of the reception. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our quests’ needs and expectations. It is our hope that you will give us the chance to better serve you in the near future. Kind regards, Mercure Korona Management
3 out of 5
by A verified traveler from lon

Location is the only redeeming quality of this htl

Posted Nov 29, 2016
Worn out rooms and tired decor. Pillows are uncomfortable so too the mattress. Bathroom is tired and out of date. Water sprays everywhere in shower. Location is great. Has potential after refurb.
Comment from Hotel Management
Dec 6, 2016 by Mercure Korona, Hotel Management
Dear Deen, Thank you for your feedback. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our quests’ needs and expectations. It is our hope that you will give us the chance to better serve you in the near future. Kind regards, Mercure Korona Management
4 out of 5
by A verified traveler from Torino

Albergo comodo ai trasporti

Posted Nov 24, 2016
Pros: Posizione,hall e cortesia del personale
Cons: Qualita' delle camere
Location: Intorno all'albergo ci sono un po' di bar, pub e ristoranti, di cui uno esattamente di fronte e molto buono, dove si puo' mangiare cibo ungherese
Albergo comodo ai trasporti e con una buona qualita' dei servizi. Peccato per la camera che era un po' sottotono rispetto alle aspettative che si hanno nella hall. Abbiamo chiesto una coperta aggiuntiva perche' la prima notte abbiamo avuto freddo, ce l'hanno portata ma poi se la sono portata via l'indomani e abbiamo dovuto richiederla nuovamente. Nelle notti successive pero' la temperatura della stanza e' diventata piu' gradevole.
Comment from Hotel Management
Dec 6, 2016 by Mercure Korona, Hotel Management
Dear Riccardo, Thank you for your feedback and positive words about our location. We are happy that you overall enjoyed your stay. We hope choose our hotel during your next stay in our city. Kind regards, Mercure Korona Management
3 out of 5
by A verified traveler

Posted Nov 23, 2016
Pros: Reception staff were excellent.
Location: Beautiful city, hotel very central.
Poor room maintenance, e.g. Towels not regularly changed.
Comment from Hotel Management
Nov 23, 2016 by Mercure Korona, Hotel Management
Dear Guest, Thank you for your comments. We are glad that you were satisfied with the staff of the reception and our location as well. Regarding your critical points, please note that we will take the necessary steps to improve the quality of our services in the mentioned field. We hope next time we can ensure your full satisfaction. Kind regards, Mercure Korona Management
3 out of 5
by A verified traveler from Barendrecht

Redelijk hotel op mooie locatie

Posted Nov 22, 2016
Het hotel heeft 4 sterren, maar dat is het niet waard. De kamer was redelijk in orde, maar de bedden/dekens/kussens en de kleine badkamer zijn zeker geen 4 sterren waard. Veel te basic/oud. Het hotel ligt op een heerlijke locatie, je bent overal dichtbij in de buurt en kunt veel te voet doen. Het personeel was erg vriendelijk en behulpzaam.
Comment from Hotel Management
Nov 23, 2016 by Mercure Korona, Hotel Management
Dear Lisa, Thank you for your feedback and positive words about our location.We regret that the beds and the bathroom did not meet with your expectation. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our quest’s needs and expectations. We hope next time we can ensure your full satisfaction. Kind regards, Mercure Korona Management
4 out of 5
by A verified traveler from B

Bon emplacement

Posted Nov 21, 2016
Un hôtel très bien placé pour tout faire à pied.
Comment from Hotel Management
Nov 23, 2016 by Mercure Korona, Hotel Management
Dear Anais, Thank you for your feedback and positive words about our location.We are glad that you enjoyed your stay. We hope your next visit will be as pleasant as the previous one. Kind regards, Mercure Korona Management
4 out of 5
by A verified traveler from Reggio Calabria

Albergo ottimo,posizione eccellente,staff cordiale

Posted Nov 20, 2016
L'albergo si trova in posizione perfetta:a circa un quarto d'ora a piedi dall'hotel gellert(famoso per le terme),a dieci minuti a piedi dal mercato della città e a circa mezz'ora da piazza vorosmarty,dalla quale si può facilmente raggiungere la basilica di santo Stefano e il parlamento. Le camere non sono troppo spaziose,ma per chi vuole stare tutto il giorno in giro e rientrare solo a dormire,sono l'ideale. La pulizia potrebbe essere leggermente migliorata(c'era un po' di polvere negli angoli del pavimento del bagno),ma non è nulla di cui lamentarsi. Non ho avuto modo di usufruirne,ma è a disposizione degli ospiti una piscina (gli orari di apertura sono anche abbastanza comodi). Lo staff merita i complimenti:tutti molto gentili e disponibili,pronti ad aiutare in qualsiasi situazione. Accanto all'Hotel si trovano,infine,una caffetteria (comoda per chi non prenota anche la colazione in hotel),mentre di fronte ci sono un pub (cucina ungherese ottima e hamburger) e un'agenzia di cambio(non proprio convenientissimo,ma sfruttabile per il primo cambio di soldi appena arrivati). Consiglierei senza dubbio l'hotel!
Comment from Hotel Management
Nov 23, 2016 by Mercure Korona, Hotel Management
Dear Ilaria, Thank you for your appreciative words. We are glad that you enjoyed your stay. We hope your next visit will be as pleasant as the previous one. Kind regards, Mercure Korona Management