Not 4 star
Posted Sep 20, 2015
THe hotel staff were lovely. Aside from the breakfast older male staff member who snickered when I asked him to take a photograph (and he took 1 fuzzy one at that!).
The location is pretty good.
The pillows are comfortable
The airconditioning is noisy and not cold enough
The bed smells funny.
The toiletries are not great. There is no conditioner, no shaving kit, no shower cap, toothbrush etc etc.
There is no complimentary water
The toiletries are stocked not daily.
I found a cockroach in my bathroom, after calling front desk I was told that they would come upstairs to check the room. 20minutes of waiting later I called again. THe lady said she was "too busy" to check and apologized. After flying for 16 hours I was pretty disappointed overall with NH.