Excellent customer service
Posted Feb 20, 2017
From the moment we arrived the staff was very friendly and helpful. We arrived about 1045 and was very pleased to find out our rooms were ready, a major plus when traveling with small children. The staff was also very knowledgeable on the city and provided us with great restaurant suggestions, public transportation and city sights information. Breakfast was great, lots of choices and again, the staff was very helpful and professional. Check out was effortless and the staff was able to make six breakfast bags to go since we had to depart for the airport at 4:00 am. Overall, very pleased with Novotel Danube and we would definitely stay again.
Comment from Hotel Management
Mar 10, 2017 by AZ, Hotel Management
We were more than happy to know that we were able to accommodate your special request, and that you enjoyed every moment of it!
We really appreciate your loyal patronage, and would be honored to serve you next time in the Novotel Budapest Danube