Ratings based on 1,747 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Calgary, Canada
This is a splendid hotel with a wonderful view .Posted Jun 4, 2017
Pros: The beauty of the surroundings, and most of all the friendliness and kindness of the staff.
Location: We visited the Castle and Fisherman's Bastion and Matthias Church. We also had a tour with AMA to Hero's Square, and soaked in the Gellert pools.
I cannot say enough superlatives about this hotel. Our check-in was very smooth and we were very well treated by Gary, the front desk attendant. Our room was overlooking the castle and the Danube. The room was immaculate, and very comfortable with a large size bedroom and large bathroom by European standards. I loved the choice of the soap and shampoo-Lanvin. The housekeepers always had the room tidied early. The breakfast buffet had many choices. The hotel felt elegant and at the same time comfortable. I can see why AMA Waterways chose it for their base for the riverboat cruises.We were within easy walking distance from the Castle and Matthias Church, and were close to the Gellert pools and to shopping and wonderful cafes. At one of these cafes (Gerbaud) we discovered Marzipans that I wished to send to my daughter in law. Sophie at the Concierge desk was very accommodating and advised that she could mail them to Sweden for me on my Visa-she took care of everything, as we were leaving on our cruise the next day. My daughter in law was so pleased to receive the gift, and I so much appreciated the kindness of Sophie to accommodate me with this.
for Everyoneby A verified traveler from Chile
Nice hotel close to the Chain Bridge!!Posted May 31, 2017
I love Sofitel hotels. They are very kind with passengers. Comfortable room. The hotel is near to the public transportation and St. Stephens Church.
for Everyoneby A verified traveler from Vancouver BC
Very nice hotel centrally locatedPosted May 20, 2017
Pros: Great location with lots of dining, sight seeing and shopping options close by
Friendly efficient staff, hotel is well kept. Easily walkable area and lots of public transit options.
for Everyoneby A verified traveler from California
GianPosted May 11, 2017
Pros: Everythng. Recommend you request a river view room.
Cons: Nothing. Quite lovely.
Our room has the most spectacular view ever. We overlook the Danube and, on the other side, is the castle area. We can also see the famous us Chain Brdge. Stunning. As for our room, it is comfortable and quite spacious for a European hotel. It is clean and has all the amenities we need. While breakfast is rather pricy, it is extensive and very good. The loccation is excellent. One can easily walk across the bridge to the Buda side (hotel is on the Pest side). It is also an easy ten minute walk to the magnificent Parliament. I recommend you book a tour through Parlament well before you leave home.
for Everyoneby A verified traveler
Posted May 2, 2017
Cons: Update rooms... Outlets replace rooom carpet
Pleasant stay. Good breakfast Good location............
for Everyoneby A verified traveler from Cluj Napoca
excellent hotel, close to everythingPosted Apr 11, 2017
We booked a Club room with a river view and ot was totally worth it. Best views of the castle especially at night. The staff was really really welcoming and nice, we received champagne, coffee and cakes in the Sofitel Club upon checking in. The room was cleaned 2 times a day and it was spotless. And the bed was the most confortable bed I ever slept in. Also the breakfast had a rich variety so plenty of dishes to chose from. One thing that was not so great was the AC, even when set on 0 it was still running, so the room was a bit cold. Besides that I could say that our 3 day stay was amazing. I would definitely book this hotel again.
for Couplesby A verified traveler from Japan
Nice hotel and convenientPosted Apr 9, 2017
Pros: Good facilities and friendly staff. Great view of Buda castle from our room.
Cons: Breakfast could be priced at a more moderate level
We had a very good time both at the hotel and sightseeing in Budapest. We also enjoyed a wondeful dinner at Gundel restaurant which is first class. We will always have fond memories of our stay in Budapest.
for Everyoneby A verified traveler from Philadelphia
Beautiful Danube Views - centrally locatedPosted Apr 3, 2017
Pros: Location Comfort Staff Facilities - my husband enjoyed the sauna in the spa
Location: Central location, on the river, very close to the Chain Bridge. We walked everywhere!
My husband and I had two nights at the Sofitel during a recent visit. It was perfectly located, very central and we could easily walk to all the sights we wanted to see. The staff were more than helpful, polite and friendly. the rooms were spacious and clean, with very comfortable beds and down pillows. We chose the luxury room with the danube view and it was well worth the money. We had access to the executive club and enjoyed cocktails, breakfast and snacks there. We would go back in a heartbeat!
for Everyoneby A verified traveler
Posted Apr 2, 2017
Pros: Exceptional staff; genuinely friendly and attentive.
Great experience with exceptionally pleasant and competent staff.
for Couplesby A verified traveler
Really good hotel, perfect locationPosted Mar 31, 2017
Cons: Management of the breakfast service, better organisation required. Food/drink on offer very good
Really good hotel, spa a good way to end a day of walking around and sightseeing. Only had breakfast at the hotel, food itself was good just needed a better management of service/organisation. Staff always attentive and concierge always around to answer any questions. Room had a view overlooking Danube, Chain Bridge and Castle. Can't recommend this enough!