Ratings based on 858 Verified Reviews

4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by asher

Posted Feb 19, 2017 on Hotels
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us. Your feedback is highly appreciated! Best regards, Teodora Konya Assistant Manager
4 out of 5
by Vivien

Overall great except for night reception

Posted Jan 10, 2017 on Hotels
Only complaint was the lobby lights. I went to lobby to wait for my son to arrive from airport at 9pm. It was in darkness so I asked reception guy to turn it on. His answer was - it's their rule to turn it off after 8ish. I literally had to sort him out to say I am the guest, I'm using the lobby lounge to wait for my guest and he said he had to ask. 10 mins later, he reluctantly turned on some lights. He even questioned me why someone is checking in as my room was full!!! Unbelievable! Receptionist Vivien was however, very knowledgeable with good English & attitude
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Dear Vivien, First of all, thank you very much for staying with us, and for sharing your experiences! Also thank you for the kind compliments on our colleague Vivien, and equally we regret to read about the inconveniences that you had during your stay. Please accept our sincere apologies! We hope that we will have a chance to welcome you back in the future! With my best regards, Nora Győrffy Reservation
5 out of 5
by MP from usa

Great location

Posted Dec 28, 2016 on Hotels
great service at the reception, It would have been nice to have lotion, conditioner in bathrooms.
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your kind recommendation of Starlight Suiten Hotel Budapest. We sincerely appreciate your wonderful feedback and hope to welcome you back in the future. Best regards, Nora Győrffy Reservation
4 out of 5
by A verified traveler

Great location

Posted Dec 13, 2016 on Hotels
The location was perfect. 2 mins walk from chain bridge and St. Stephen’s Basilica. Room was large and quite.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Sir/Madam, It was a pleasure receiving your positive feedback. We are very happy that you have enjoyed your stay with us. We look forward to welcoming you back for many more lovely stays with us. Best regards, Vivien Varga Reservation
5 out of 5
by A verified traveler

The best fir the price

Posted Dec 12, 2016 on Hotels
This hotel surpassed our expectations. The rooms were suites with a seperate tv and kitchen area. There was a balcony. The staff were very congenial and helpful with any request.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Sir/Madam, We are very happy to receive such a nice feedback from our guest, thank you very much for highlighting the location of our hotel and our front desk team! We hope that we will have the opportunity to welcome you here again! Best regards, Vivien Varga Reservation
5 out of 5
by A verified traveler

Convenient and friendly hotel

Posted Dec 8, 2016 on Hotels
everyone we had contact with at the Hotel was pleasant and helpful. The location was excellent, especially for the Christmas Markets.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your excellent rating, your great review and for highlighting your most preferred features of our Starlight Suiten Hotel. We hope we will have the chance to welcome you again in the future. Best regards, Nora Győrffy Reservation
5 out of 5
by A verified traveler

Great for business

Posted Nov 14, 2016 on Hotels
Have stayed here a couple of times for business. Important to note it's an aparthotel - so no room service or on-site restaurant (other than a buffet breakfast) but I prefer the space and privacy here. Apartments lovely and big and location is perfect for everything you could want at walking distance. Minor criticism: one hand towel and one bath towel is a bit stingy. Indian restaurant downstairs is really good for a takeaway!
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Great hotel

Posted Nov 11, 2016 on Hotels
Great hotel with huge suites. Tv sets are small with bad picture
Comment from Hotel Management
Nov 13, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing our hotel for your recent stay in Budapest. We appreciate your nice words about the Starlight Suiten Hotel . We look forward to welcoming you back! Best regards, Vivien Varga Reservation
4 out of 5
Recommended
for Couples
by A verified traveler from uk

Posted Nov 7, 2016
Hotel staff extremely nice and helpful. Location perfect you can walk to almost everything
Comment from Hotel Management
Nov 12, 2016 by Vivien Varga-Reservation, Hotel Management
Dear Guest, First of all thank you very much for choosing our hotel and for taking your time to share your opinion! It would be our pleasure to welcome you back to our hotel in the near future! Best regards,
4 out of 5
by A verified traveler

Convenient hotel

Posted Oct 9, 2016 on Hotels
Bit date and short on toiletries but very well placed and staff ver friendly and accommodating
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Dear Guest, First of all thank you very much for choosing our hotel and for taking your time to share your opinion! We are glad to read that our service could meet your expectations. We are looking forward to welcoming you back to our hotel one day! Best regards, Nora Győrffy Reservation