Ratings based on 4,634 Verified Reviews

3.6 out of 5
75% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Ventura

Better than last visit

Posted Sep 22, 2017
We have been staying at this hotel for years because of it's price and it has improved in condition and now with free internet much better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Incredibly clean, Incredibly budget friendly

Posted Sep 20, 2017
My friend and I were moving back to the LA area and needed a place for the night last minute. Found this place after some searching and thought the reviews were insanely good for the low price we were paying. Now we've only stayed in one room on the 3rd floor, but our experience was great. This was also on a weekday, and we did see the weekend prices shoot up. The rooms are simple, the carpets are clean, and it does appear to be recently remodeled. Same for the lobby area. The pool also looks nice, although we didn't use it. No jacuzzi, no breakfast, no frills. Coffee and tea in the lobby in the morning. Coffee maker, mini fridge, and flat screen TV in our regular 2 queen bedroom. We checked in very late, and Natalie was extremely helpful. All in all, go here if you're on a budget and want a clean quality stay, not if you plan to be looking for big frills and loads of amenities. We loved it!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Sep 19, 2017
Value against money it ok surly. Clear room, good staff, nice location
Comment from Hotel Management
Sep 20, 2017 by KP, Hotel Management
We are so glad you enjoyed your stay, our amenities and service. We'll pass along your kudos to our staff.
2 out of 5
by A verified traveler from Exeter, CA

Disneyland Trip

Posted Sep 18, 2017
Cons: New mattresses. Have routine pest control spray rooms. Have coffee maker in rooms.
Check in was quick and easy, front desk staff were pleasant. Room was disappointing, very basic accommodations, room looked like it was recently renovated, however, the bed was not comfortable had hard spots making it uncomfortable. There was no hair dryer, no coffee maker, no refrigerator, no microwave. For coffee you had to go to Lobby to get your coffee or tea. Upon arrival there was 2 spiders in the bathroom, which is got rid of. When we woke up and as I walked to the bathroom I ran into a spider web going past the bed and dresser. Then we noticed we had bug bite marks on our faces my guess is it was spider bites. When we returned at night there was another spider in the bathroom which I got rid of. Upon check out I filled out a form letting them know about the spiders and bites. If all you want is a place to sleep and don't need any amenities, and you don't mind spiders you could stay here.
Comment from Hotel Management
Sep 20, 2017 by KP, Hotel Management
Please accept our apologies that your recent stay did not meet expectations. We are sharing your comments with our housekeeping team and hope you'll give us another chance to change your perception.
5 out of 5
Recommended
for Everyone
by A verified traveler from buena park ca

Loved it such great motel

Posted Sep 7, 2017
I love the environment very heart warming. I am very comfortable there it was a nice experience.
Comment from Hotel Management
Sep 8, 2017 by KP, Hotel Management
Thank you for your kind review. We are so pleased you enjoyed your stay with us! We will definitely look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

great hotel with great location

Posted Aug 23, 2017
Pros: the condition of the room was very nice and CLEAN..EXCELLENT, the location, the rte, the staff
Cons: the bathroom door was a sliding door...i prefer an actual door...other than that the room was great!
Location: medieval times and knotts....so much fun
great time! fun too~ staff was so helpful and professional.
Comment from Hotel Management
Aug 23, 2017 by KP, Hotel Management
We appreciate all of your feedback -- both the positive and the constructive . We will be sure to pass all along to our management team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Clean and comfortable

Posted Aug 18, 2017
The front desk clerk was accommodating. The room was satisfactory. It could have used more towels, though. There was no coffee maker or breakfast offered but there was coffee served in the lobby. The price was good.
Comment from Hotel Management
Aug 18, 2017 by KP, Hotel Management
We appreciate the feedback and thank you for posting your review. We are pleased you enjoyed our services and reasonable price for the room. We do provide extra towels and amenities upon request at the front desk. Please come back and see us again.
2 out of 5
by A verified traveler

Never again

Posted Aug 11, 2017
Rooms smelled Was told to not leave anything on site in the car And being that they had locked doors to their lobby and several cameras gave me feeling of dangerous sorroundings. just bad vibes Beds hard, old everything in the room.
Comment from Hotel Management
Aug 14, 2017 by KP, Hotel Management
First let us apologize that you did not enjoy your stay. We pride ourselves on providing a quality experience from amenities to services and are very disappointed when reading a review such as this. We have completed our major renovation 2 months ago. Please be assured that we take our guests and employees safety and security very seriously. It is very common to have CCTV camera at any businesses now a days and that does not give perception of dangerous surroundings.
3 out of 5
by A verified traveler from Washington State

It was an ok place if no where else

Posted Aug 3, 2017
Pros: bed was comfortable. the pool was nice, even though we were to busy to use it. convenient to shopping and restaurants
Cons: Put a coffee pot in the room
Location: a lot of restaurants and stores nearby. Knottsberry Farm only 1 and 1/2 miles from hotel. Pirate and Medieval shows close as well. Disneyland around 7
it would have been better if there was a coffee pot in the room. and the room smelled like smoke, the minute you walk into it. even though it was a nonsmoking room. had to turn on air conditioner to air it out.
Comment from Hotel Management
Aug 9, 2017 by KP, Hotel Management
Thank you for your feedback in regards to your recent stay. I am glad to hear that you enjoyed our room, amenities and convenient location to things to do in OC. My sincere apologies for the the issue that you mentioned and we will take care of it immediately. We look forward to your next vacation soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from TEXAS

VERY NICE HOTEL

Posted Jul 19, 2017
I STAY 3 DAYS WITH MY FAMILY AND WAS A VERY GOOD EXPERIENCE, VERY CLEAN AND COMFORTABLE PLACE.
Comment from Hotel Management
Jul 21, 2017 by KP, Hotel Management
We appreciate your feedback. Great to hear that you and your family enjoyed our clean comfortable place. We look forward to your next vacation.