Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from long beach

A great week long trip that ended badly

Posted Jun 28, 2016
After a long day on the road my wife and I were really looking forward to some rest. When we got to our room we found a room that hadn't been cleaned from previous night. Upon return to the front desk we were informed that it was the last room and they would get a cleaned. An hour later we told the room was finally ready only to find house keeping just getting started. The front desk seemed overwhelmed and clueless. Strike three! Tired and angry we wrote off the none refundable room and went on down the highway in complete disgust with our experience. Not how we wanted to finish what had been a great week long vacation.
3 out of 5
by A verified traveler from Colorado, US

Mixed feelings

Posted Jun 4, 2016
Staff was friendly and hotel was pretty clean. The wifi sucks! We had no data service in Salida and we where counting on the hotel wifi for directions. The wifi kept coming and going the whole time we where there, my phone never connected and my husbands phone kept loosing signal every 5 minutes. I'd suggest u invest a little more on a better internet service!
3 out of 5
by A verified traveler from Fort Worth, Tx

Hotel was close to where I needed to be.

Posted Jun 1, 2016
Pros: Location and size of the room.
Cons: Update on carpet, paint colors and artwork.
Location: I don't know. I worked.
It was ok. Not my usual choice, but I was not familiar with the area.
Comment from Hotel Management
Jun 2, 2016 by Tisha, Hotel Management
Thank you for taking the time to respond to our online survey. We are glad that you liked our oversized rooms. We have recently been doing alot of upgrading and remodeling and we have been working on the carpets in the rooms. We do hope you will stay with us again next time you are in Salida, CO. Tisha Front Desk Manager
1 out of 5
by A verified traveler

Had what appeared to be bed bugs

Posted May 23, 2016
They moved us rooms at 10 at night. Then they gave us a bill for the whole amount . I have never in my life of traveling have to change rooms. They ended up taking $25 off
Comment from Hotel Management
Jun 3, 2016 by tisha, Hotel Management
Thank you for taking the time to respond to our online survey. We are very sorry that you had to change rooms. We do apoligize for the huge inconvience that this caused you. We do hope you will give us another chance and stay with us again next time you are in Salida, CO. Tisha Front Desk Manager
4 out of 5
by A verified traveler

Posted May 9, 2016
Nice staff.... Free breakfast was good.... Room was ok...Carpet had stains
Comment from Hotel Management
May 17, 2016 by Tisha, Hotel Management
Thank you for taking the time to respond to our online survey. We are so glad to hear that our staff did such a great job and that you enjoyed our breakfast. We are shampooing our carpets and we are sorry that your room had stains on the carpet. We have made a note of it and will be getting it shampooed. We look forward to seeing you again next time you are in Salida, CO. Tisha Front Desk Manager
5 out of 5
by A verified traveler

Nice hotel in great town

Posted Apr 29, 2016 on Hotels
Very clean & maintained. Comfy beds & quiet. Plan to return in fall on road trip.
Comment from Hotel Management
Jul 16, 2016 by Management, Hotel Management
Thank you for taking the time to respond to our online survey. We are so glad that you found our hotel to be clean and maintained. We love that you enjoyed our beds and we look forward to seeing you in the fall. Tisha Front Desk Manager
5 out of 5
by William

Posted Apr 28, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Management, Hotel Management
Thank you for taking the time to respond to our online survey. We want to thank you for your great review of our hotel. We look forward to seeing you again next time you are in Salida, CO, Tisha Front Desk Manager
4 out of 5
by Diane from La Junta

Breakfast lady is a keeper!

Posted Apr 18, 2016 on Hotels
BEAUTIFUL view out my window on the second floor. Breakfast was OK, but the lady serving breakfast was most helpful and very friendly - she's a keeper! Will stay there again, I'm sure.
Comment from Hotel Management
Jun 3, 2016 by Management, Hotel Management
Thank you for taking the time to respond to our online survey. We are so glad that you enjoyed your view. We want to thank you for your kind words about our breakfast attendant Mary. She does a great job and we will be sure to let her know that you thought so was helpful and friendly. We look forward to seeing you again next time you are in Salida, CO. Tisha Front Desk Manager
4 out of 5
by Michelle

Posted Mar 31, 2016 on Hotels
I think we got full instead of queen beds but the breakfast was AWESOME and so was the pool. Great town, will go back and stay here.
Comment from Hotel Management
Jun 11, 2016 by Management, Hotel Management
Thank you for taking the time to respond to our online survey. We are so glad that you enjoyed our breakfast as well as the pool. We only have rooms with 2 queen beds or rooms with 1 king bed. Our hotel does not have full size beds. We are sorry it seemed like your bed was smaller. We do look forward to seeing you again next time you visit our great town. Tisha Front Desk Manager
4 out of 5
by Teresa from Austin, tx

Great Monarch lodging option.

Posted Mar 20, 2016 on Hotels
This was a family ski trip to Monarch. The location was great for a number of reasons including the weather compared to on the mountain, distance to Monarch was about 25 minutes, lots of dining options on highway 50 and in town, 5 minutes to the quaint historical downtown, Wal-Mart, bowling alley, etc. It was great having an included breakfast ready for us each morning and a hot tub to relax in after a day of skiing.
Comment from Hotel Management
May 28, 2016 by Management, Hotel Management
Thank you for taking the time to respond to our online survey. We love that the location of the hotel was exactly what you were looking for. We are so glad that you enjoyed our breakfast every morning. We look forward to seeing you again next time you are in Salida, CO. Tisha Front Desk Manager