Fun in Buenos Aires
Posted Jan 4, 2015
IMPORTAT! Not a good hotel for people with disabilities. The hotel, like the rest of the city's tourist industry, doesn't really understand the demands for quality customer service that more affluent customers from the United States and Europe are accustomed to. Overall, the hotel is in desperate need for a thorough renovation. Hotel pictures posted around the Internet look fantastic, the reality is much different. I was there for Christmas all the way to a couple of days after the New Year's. The hotel's reception called every room during the New Year's Day at 2 pm. asking when we would leave our rooms so they could clean. This is in regardless of the "no molestar" signs we had posted on our doors. Pretty unreal! They woke us up after a long party-night to find out when our room would be empty for clean up. The front desk staff seemed incapable of enforcing rules for quietness. Groups of people, other customers, would be loud and screaming until well past 3 am. The hotel's breakfast was boring and the same day after day, after day. Wi-Fi connection was horribly slow and it would take me a long time to simply go on FB or check my e-mails. There was a couple of times that when I arrived at the hotel late at night, there was nobody to open the door (I guessed closed for safety reasons) and I had to patiently wait until front desk staff showed up. The swimming pool's water looked unclear and I stayed away from it. The steam room was out of order too!