Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Great place to stay in Buenos Aires. Excellent location.
Comment from Hotel Management
Jul 1, 2015 by Guest Relations, Hotel Management
Dear Guest, Thanks very much for your kind comments. It is an honour to read such a pleasant review. I am really glad you like our location which is very privileged to visit the city. I hope you can come back in the near future and enjoy the facilities of the hotel and experience the great service we provide. Best regards, Laura Márquez CasaSur Staff
4 out of 5
Recommended
for Couples
by A verified traveler from ATL

Excellent Hotel. Great Location.

Posted Jun 23, 2015
Pros: Location. Level of service. Comfort. Breakfast.
Location: The hotel is convenient to everything in the upmarket Recoleta area.
This hotel is perfectly located in the Recoleta and within walking distance of many of the sites you'll want to visit there. The rooms are on the NY small side. The staff is friendly and helpful. We had an issue with our TV and they were superb in how they handled it. Breakfast is terrific and the hostess makes sure you have everything you need. Comfortable. Convenient. With top notch service.
Comment from Hotel Management
Jun 30, 2015 by Laura Márquez, Hotel Management
Dear Guest, Thank you very much for having chosen CasaSur Art Hotel and for sharing your experience with everyone. It is with the utmost pleasure that we receive feedback like yours. I am very happy that you have enjoyed so much your stay with us. We really hope to welcome you back in your next trip to the city to make your visit to Buenos Aires an unforgettable experience. Warm regards, Laura Márquez CasaSur Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo

Best Station at Buenos Aires

Posted Jun 15, 2015
Pros: everything.
Cons: nothing
Location: A lot of restaurants and shopping.
If I go back to Buenos Aires, I supose to stay again at the same hotel. The design hotel is too nice and cool. The location and services are the best.
Comment from Hotel Management
Jun 30, 2015 by Laura Márquez, Hotel Management
Dear Guest, On behalf of CasaSur Art Hotel I would like to thank you very much for having chosen us for your last trip to Buenos Aires, and for taking the time to post your comments. It is with the utmost pleasure that we learn that you have had such a wonderful time on your recent visit to our hotel. Your complimentary words reflect perfectly on the service we aim to provide all our guests, to make each stay with us the most memorable of experiences. We are really looking forward to seeing you again on your next visit to Buenos Aires! Best regards, Laura Márquez CasaSur Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

NIce hotel. Best location. Lovely staff

Posted Jun 5, 2015
I travel with my daughter to Buenos Aires. We were pleasently surprised with the hotel. It is a small hotel but the service, condition and location were excellent. The staff was very attentive. We were walking distance to many museums, atractions, shops, etc.
Comment from Hotel Management
Jun 7, 2015 by Laura Márquez, Hotel Management
Dear Guest, We would like to thank you very much for having chosen us for your last stay in Buenos Aires. We really appreciate receiving feedback from our guests since it allows us to keep on working towards achieving the level of service we are known for and that guests have learnt to expect from CasaSur Art Hotel. We really hope you will choose CasaSur Art Hotel again should you ever return to Buenos Aires, so we may once more do our best to make your stay in our city unforgettable. Best regards, Laura Márquez CasaSur Staff
5 out of 5
Recommended
for Couples
by Marcelo from Santiago

muy bueno

Posted Apr 23, 2015 on Hotels
Lo reitero, Buenísimo hotel! 100% recomendable.
Comment from Hotel Management
Jun 27, 2015 by Nicolas O Connell, Hotel Management
Estimado Huésped, Muchas gracias por compartir sus comentarios sobre su estadía con nosotros en Hotels.com. Estamos sumamente contentos de que haya disfrutado tanto de su tiempo en CasaSur Art Hotel, y esperamos poder volver a recibirlo pronto para hacer de su próxima visita una experiencia igualmente memorable! Saludos cordiales, Nicolás O' Connell CasaSur Staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Florianopolis SC

Cordialidade

Posted Apr 21, 2015
Atenção total por parte da equipe, localização excelente, ambiente confortável e agradável.
5 out of 5
Recommended
for Couples
by Marcelo from Santiago

Muy buen hotel

Posted Apr 12, 2015 on Hotels
Muy buen hotel. El personal muy agradable y atento a tus necesidades. La habitacion comoda y confortable. Linda terraza. Linda decoracion. El desayuno rico y variado. Hubo probemas con internet en la habitacion en un par de ocasiones, pero el personal muy proactivo en solucionarlo. La unica sugerencia seria instalar extractores de aire en el banho. Definitivamente volveria.
Comment from Hotel Management
Jun 13, 2015 by Nicolas O Connell, Hotel Management
Estimado Huésped, Muchas gracias por haber elegido CasaSur Art Hotel en su última estadía en Buenos Aires y por compartir su opinión en Hotels.com. Es realmente un placer el saber que su experiencia ha estado a la altura de sus expectativas, y le agradezco especialmente los comentarios que escribió con respecto a nuestro personal, ya que nos enorgullecemos de contar con un equipo tan profesional y atento a las necesidades de nuestros huéspedes. En relación a su sugerencia sobre los extractores en los baños, el hotel cuenta con un sistema centralizado de extracción, lo cual evita tener en cada habitación un motor con el consiguiente ruido que el mismo causaría. De todas formas agradecemos su aporte y lo tomaremos en cuenta para futuros proyectos. Realmente esperamos volver a recibirlo pronto en CasaSur Art Hotel para que nuevamente pueda disfrutar de una experiencia inolvidable en nuestra hermosa ciudad. Saludos cordiales, Nicolás O' Connell
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

My stay at CASASur Hotel

Posted Apr 7, 2015
Pros: Courteous and attentive staff. Very friendly and yet quite professional.
Cons: Can't think of anything actually.
Location: Very safe part of BA. Easy walking distance to shops, cafes, and interesting sites. The historic cemetary is fascinating to stroll through.
Unfortunately a travel interruption in Brasil delayed our arrival a day and only had 2 nights at CASA Sur. We arrived in wee hours of morning, yet the staff was most welcoming and prepared for our arrival. The room was comfortable and tastefully decorated. The shower was amazing. Might be the best shower I have ever experienced. An overhead shower head with unbelievable pressure. Felt like a massage. The restaurant downstairs was cozy and a perfect place to start the day. The staff handled all our needs and anticipated our need for transportation back to the airport on our last day and had it arranged. The location is terrific if you want to stay in Recoleta. Easy walk to shops, cafes, and the cemetary (quite an attraction actually). Sort of felt like being in Paris. Will definitely go back here when visiting BA again. Nice home away from home.
Comment from Hotel Management
Apr 9, 2015 by Nicolas OConnell, Hotel Management
Dear Guest, Thank you very much for sharing your experience at CasaSur Art Hotel on Expedia.com. It is with great satisfaction that we receive feedback such as yours. Our main goal is for our guests to enjoy the most wonderful time in Buenos Aires, and I am truly glad that you have considered us as your home away from home because it means we are taking good care of our dear guests. As you pointed out, Recoleta neighborhood is indeed one of Buenos Aires most beautiful and lively areas, with its French architecture and vast offer of exclusive shops , restaurants and art museums, as well as the cemetary, a must-see in our city. Finally, I would like to thank you for the kind words you have dedicated to our staff. I am certainly sharing your comments with our entire team, to encourage them to keep up the excellent level of service that sets CasaSur Art Hotel apart every single day. I hope we can welcome you back soon in your new home in Buenos Aires! Best regards, Nicolás O' Connell CasaSur Staff
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

CasaSur Art Hotel

Posted Feb 11, 2015 on Hotels
Very nice hotel in charming Recoleta. Staff was attentive, and room was very spacious.
Comment from Hotel Management
Feb 13, 2015 by Nicolas O Connell, Hotel Management
Dear Guest, I would like to thank you very much for having chosen CasaSur Art Hotel for your stay in Buenos Aires, and also for having taken the time to leave your feedback on Hotels.com. It is always most rewarding to learn that our guests have enjoyed an unforgettable stay in our city, and we take pride in knowing that we have contributed in creating such warm memories. We hope to welcome you again should you ever return to our city, so we may once again do our best to ensure you have the most wonderful time at CasaSur Art Hotel. Best regards, Nicolás O' Connell CasaSur Staff