- Liked: Cleanliness, property conditions & facilities, room comfort
Attention needed the
We waited over an hour for our room to be cleaned and had to go to the front desk twice. The following morning we left at 3am for a flight to Iguazu Falls. We were being met at the airport which was the start of our tour so we asked for a bagged breakfast as we had prepaid for breakfast. We were told it would be waiting for us, but the front desk didn't have anything. We had to ask our tour guide to stop so we could get something to eat before starting the tour..we walked 15 miles that day. We also asked housekeeping for additional towels one day, they never arrived. When we left I checked out without any questions on how our stay was or pleasantries of any kind. With exception of one gentleman the front desk was very standoffish. The location was good for shopping and had a great restaurant up the street, but there is a sex shop across the street. Breakfast was good, but they had a leak in the ceiling of the dining room one morning and had to close off a good portion of the room. While in the bathroom we could hear our neighbors like they were standing next to you. It's an older hotel that could use some TLC.