Ratings based on 316 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis, mo

Nice hotel

Posted Jan 10, 2016
Pros: Nice neighborhood and close to attractions
Cons: Better breakfast
The staff was very nice , the only issue was with exchanging money they would only do 50 and 100 bills
4 out of 5
Recommended
for Everyone
by A verified traveler from Ridgecrest CA USA

Great Staff

Posted Dec 15, 2015
Pros: Great rates, in line with Hilton Hampton Inns. Great staff and very clean rooms. Location, Location, Location .
Cons: More light in the dinning area.
Location: This place is ideally situated for walking to many of the cities attractions. Grayline tours picks up at the door. Good safe part of Buenos Aries.
Five day stay at the Bel Air was quite pleasant. The Reception Desk staff were well trained, spoke excellent English and made our stay pleasant. Nick the "bell hop" (if that is still a title) worked tirelessly to wrangle the daily onslaught of baggage and was always eager to speak in English. He and his "partners" on the desk always had a greeting and kept a close eye on the front door. The hotel had employed a nicely dressed security guard who rigorously guarded the front door during the day and after 6pm a very sturdy front gate kept the riff-raff out of the lobby. The breakfast was great, lots of fresh fruit, eggs, potatoes and sausages. Plenty of coffee, tea and milk. Yogurt, cereal, rolls, ham and cheese were available. Room rates were in line with Hampton Inns in the US, just better food, staff and cleaner.
5 out of 5
Recommended
for Getaway With Friends
by Life Goes On

Buenos Aires Adventure

Posted Nov 30, 2015 on Orbitz
My friend and I stayed at the Bel Air Hotel when vacationing in Buenos Aires from the US, our first trip to Argentina. Hotel is well-located, well-priced, clean, safe and comfortable. Small enough that the staff recognized us when we returned from a day of exploring. We stayed 4 days, then went to Mendoza and Montevideo and came back for another 4 days. They permitted us to leave our big suitcases there when we were away for 5 days (at no charge). We would definitely go back.
4 out of 5
by Ederson from Fort Worth, TX

Nice little hotel!

Posted Jun 9, 2015 on Hotels
The hotel is nice, clean, friendly and helpful staff, comfortable bed, awesome shower, decent food. I wish it had free internet. My only complaint is that there was no thermostat in the room so you couldn't set the temperature to your liking. I would definitely stay there again.
Comment from Hotel Management
Aug 15, 2015 by Paula Rodriguez, Hotel Management
Mr. Ederson, Thanks for taking a few minutes to complete the Expedia Guest Satisfaction Survey to our hotel. We welcome your comments expressed regarding wi fi service and we will like to offer a free wi fi day during your next stay. His observations lead us to analyze the management that are taking place, and are a great help to our " Continuous Improvement Programme " , which is one of the pillars of our business. Once again I appreciate the time you have spent with us and really hope to have the opportunity to welcome you again in our hotel. Veronica Perez Menicucci General Manager Hotel Bel Air Buenos Aires Alvarez Arguellez Hoteles
3 out of 5
by A verified traveler

Hotel with good location

Posted May 23, 2015
Arrived at 3 PM and our room was not ready. We found a bug in the bathroom. The desk front was not polite as in years befo re.
Comment from Hotel Management
Jun 11, 2015 by Veronica, Hotel Management
Thanks for taking a few minutes to complete the Guest Satisfaction Survey to our hotel. We would be grateful if you could extend your comments regarding the service of our staff in the front desk and that your room was not ready when you arrived. Referring the presence of a bug we are periodically making disinfection in our hotel , we apologize for that episode . His observations lead us to analyze the management that are taking place, and are a great help to our " Continuous Improvement Programme " , which is one of the pillars of our business. Once again I appreciate the time you have spent with us and really hope to have the opportunity to receive it again in our hotel. Sincerely, Veronica Menicucci General Manager Hotel Bel Air Buenos Aires Alvarez Arguelles Hoteles
5 out of 5
Recommended
for Everyone
by A verified traveler from Pewaukee, WI

Nice location.

Posted May 10, 2015
Pros: Location and value.
Location: We were able to walk to almost all of the sights, including the cemetery and the main tourist shopping area, and even San Telmo.
The staff was helpful and we were able to walk to many of the attractions, restaurants and shops.
Comment from Hotel Management
Jun 11, 2015 by Veronica, Hotel Management
Mr. Pewaukee Thanks for taking a few minutes to complete the Guest Satisfaction Survey to our hotel. His observations lead us to analyze the management that are taking place, and are a great help to our " Continuous Improvement Programme " , which is one of the pillars of our business. Once again I appreciate the time you have spent with us and really hope to have the opportunity to receive it again in our hotel. Sincerely, Veronica Menicucci General Manager Hotel Bel Air Buenos Aires Alvarez Arguelles Hoteles
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect hotel in Central Buenos Aires

Posted Mar 18, 2015
Pros: All the above reasons.
Cons: Nothing that I can think of.
Location: Bel Air has a fairly central location, close to the main street Santa Fe. It's a 15 minute walk from La Recoleta Cemetery.
Bel Air Hotel was perfect for me. Comfortable bed, quiet at night, safe in the room, minibar, bath with shower and reliable hot water, good breakfast, friendly helpful staff, WiFi and also computers available that function well. Excellent location on a fairly small street parallel with the main street Santa Fe. No drawbacks, and in all I highly recommend this hotel. Good value.
Comment from Hotel Management
Jun 11, 2015 by Veronica, Hotel Management
Thanks for taking a few minutes to complete the Guest Satisfaction Survey to our hotel. His observations lead us to analyze the management that are taking place, and are a great help to our " Continuous Improvement Programme " , which is one of the pillars of our business. Once again I appreciate the time you have spent with us and really hope to have the opportunity to receive it again in our hotel. Sincerely, Veronica Menicucci General Manager Hotel Bel Air Buenos Aires Alvarez Arguelles Hoteles
5 out of 5
by Keith from Wyckoff

Great hotel in Buenos Aires

Posted Jan 2, 2015 on Hotels
Great hotel. Extremely helpful front desk. . Also had trouble with my airplane tickets. The front desk gentleman spent a long time helping to resolve the problem. They were very friendly and gave great restaurant recommendations and coordinated taxi rides to our tango show and the airport. I would stay there again without any hesitation.
Comment from Hotel Management
Aug 15, 2015 by Paula Rodriguez, Hotel Management
Thank you very much for your comments of your stay in our hotel , we hope to receive you again during your next visit to Buenos Aires Veronica Menicucci General Manager Hotel Bel Air Buenos Aires www.alavarezarguelles.com
3 out of 5
by A verified traveler from North Carolina

Hotel Bel Air

Posted Nov 3, 2014
Stayed there for 6 days. It was the third time that I have stayed at this hotel.The staff were constantly rude for the front desk to the wait staff. I will not stay here again.
4 out of 5
by Robert from Proserpine, Australia

Golden Oldies Rugby Union Tour Party

Posted Oct 1, 2014 on Hotels
Easy walk to sites and good eating places. Lovely beds and pillows. English speaking reception people were very good and helpfull.
Comment from Hotel Management
Aug 15, 2015 by Paula Rodriguez, Hotel Management
Mr. Robert, thank you very much for your comments regarding your stay at our hotel , which help us to improve Public Safety to meet the expectations of our huespedes.Fue a pleasure to have as our guest and hope again on your next visit to Buenos Aires , Sincerely Veronica Menicucci General Manager Hotel Bel Air Buenos Aires www.alavarezarguelles.com